KEYNOTE SPEAKERS

Customer Experience & Leadership Expert, President of Customer Bliss & Author of "Chief Customer Officer"

IBM Futurist, Bestselling Author of the Goldfish Series, Customer Experience & Artificial Intelligence Thought Leader

Customer Experience Authority; Formerly with Walt Disney World; Business Author & Renowned Speaker on Service Excellence

Customer Experience Expert; Author of "Becoming The Experience Maker" & "Winning at Social Customer Care"

Customer Experience Futurist, Bestselling Author & Host of "The Modern Customer" Podcast

Customer Experience & Service Delivery Authority; Bestselling Author of "High-Tech, High-Touch Customer Service"

Customer Service Expert, Bestselling Author & Creator of "The Nordstrom Way"

Six-Time Emmy Award-Winning Comedian, TV Host, Business Author and Relevance & Customer Experience Expert

Business & Marketing Speaker; CEO of Bixa; Author of InstaBrain: The New Rules for Marketing to Generation Z"

Customer Experience & CRM Strategy Expert; Co-Founder of Peppers & Rogers Group & CX Speakers

Brand Leadership Expert & Author of "What Great Brands Do"

Founding Partner at DCM Insights; Bestselling Co-Author of "The Challenger Sale"

Former Executive Vice President of Walt Disney World Resort Operations; Expert on Leadership, Management & Service Excellence; Author of "Creating Magic" & "The Customer Rules"

Customer Experience Expert

Business Growth & Innovation Strategist; Former Growth & Innovation Evangelist at Salesforce; Author of "GrowthIQ" & "The Experience Mindset"

Business Growth & Customer Experience Expert

Former Disney Institute Professor, Comedian & Customer Experience Consultant Focused on Creating the Happiest Workplace on Earth

Partner & Buyer Psychologist at Schaefer

Award-Winning Entrepreneur; "Shark Tank" Investor; Founder & CEO of FUBU; Presidential Ambassador for Global Entrepreneurship

Former NFL Football Player; Vietnam Veteran & Purple Heart Recipient; Inspiring Veteran's Advocate