KEYNOTE SPEAKERS

Customer Experience Coach, Marketing Strategy Expert, Author & Podcaster

Marketing Futurist, Customer Experience Expert & Best-Selling Author of "Instabrain: The New Rules For Marketing To Generation Z"

Customer Experience Consultant & Bestselling Author

Customer Service & Experience Expert; New York Times Bestselling Author

Customer Experience Consultant & Futurist; Forbes Columnist & Host of "The Modern Customer"

President of Customer Bliss & Author of "Chief Customer Officer"

Best-Selling Author, Futurist & Expert on Healthcare, Business Trends, Innovation & Customer Experience; Holder of over 40 US Patents

Brand Leadership Expert & Author of "What Great Brands Do"

Customer Service Expert, Bestselling Author & Creator of "The Nordstrom Way"

Thought-Leader in Communication & Customer Service

Leadership Speaker; Expert on Employee & Customer Experience for Driving Business Growth; Bestselling Author of “From Impressed To Obsessed”

Marketing & Sales Futurist, Customer Experience Thought Leader, Best-Selling Author

Customer Experience Expert

Customer Experience Thought Leader, CEO of Beyond Philosophy CX Consultancy, Author & Podcast Host

Former Disney Institute Professor, Comedian & Customer Experience Consultant Focused on Creating the Happiest Workplace on Earth

Author, Applied Behavioral Scientist & Customer-Centricity Expert

Co-Founders of John’s Crazy Socks

President & Chief Strategy Officer at The Engineered Innovation Group; Former VP of Customer & Market Insights at Salesforce; Author of "Success with Less"

Former Head of Trends at Insider Trends

Former Chief Marketing Officer at Zillow & Former Senior Vice President at Starbucks; Customer-Centric Innovation Expert