Don Peppers
Keynote Speaker: Marketing & Sales Futurist, Customer Experience Thought Leader, Best-Selling Author
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Categories:Business, Sales, Personal Growth, Health, Business Leadership, Customer Service, Healthcare, Strategic Leadership, Authors, Communication, Technology, Marketing, Entrepreneurship, Consulting, Business Ethics, Futurism, Social Media, Inspirational, Business Growth, Motivational, Innovation, Leadership, Economy, Finance, Corporate Strategy, Human Resources
Don Peppers Biography
Don Peppers is a best-selling author, blogger, widely-acclaimed keynote speaker and global CX authority.
A marketing futurist and accomplished trend spotter, Peppers has educated and motivated audiences worldwide with presentations and workshops focused on how businesses can compete in a dynamic, technologically fast-moving world. His latest book Customer Experience: What, How and Why Now (2016), provides insights and “how to” recommendations for building and maintaining a truly customer-centric business.
Peppers has written nine books with business partner Martha Rogers, collectively selling well over a million copies in 18 languages. Most recently Extreme Trust: Turning Proactive Honesty and Flawless Execution into Long-Term Profits (Penguin, 2016) uses real-world examples to show how rising customer expectations in a more transparent age have permanently altered the competitive landscape. And Managing Customer Experience and Relationships (Wiley, 2017) is the third edition of their graduate-level textbook, originally published in 2003.
Peppers’ and Rogers’ first book, The One To One Future (Doubleday, 1993), put forward a paradigm-shifting idea about the business implications of interactivity that soon evolved into the global CRM movement. BusinessWeek said their book was the “bible of the new marketing,” while Tom Peters chose it as “book of the year” and Inc. Magazine’s editor-in-chief called it “one of the two or three most important business books ever written.”
On the strength of the revolutionary ideas cited in The One to One Future, the Peppers & Rogers Group soon grew into one of the world’s leading customer-centric management consulting firms, helping clients in a variety of industries and geographies make money by using data and interactivity to deliver more reliable and relevant customer experiences.
Now, Don and Martha have once again joined forces to form CX Speakers, designed to deliver keynote presentations, workshops, and thought-leadership consulting focused exclusively on the customer experience and its related topics, which range from digital technologies, disruption, and innovation to customer metrics, social selling, customer success, customer advocacy, trust, and corporate culture. View Speaking Topics
Prior to founding Peppers & Rogers Group and then CX Speakers, Don served as the CEO of Chiat/Day’s direct marketing unit and was a celebrated ad agency “rainmaker” – exploits he celebrates in his entertaining book Life’s a Pitch: Then You Buy (Doubleday, 1995).
Graduating from the U.S. Air Force Academy with a B.S. in astronautical engineering (seriously!), Don claims he was the only actual rocket scientist in the advertising industry. He also has a Master’s in Public Affairs from Princeton University’s Woodrow Wilson School. An avid runner and father of five, he is happily married to Hollywood’s Julia Roberts.*
Contact a speaker booking agent to check availability on Don Peppers and other top speakers and celebrities.
Don Peppers Speaking Topics
five presentations are available on gathering, measuring, understanding and using data for success.
Under this headline, we offer several presentations around using social media and technology to reach your consumers with the understanding that the human touch will always be needed.
Don Peppers Videos
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Our experienced booking agents have successfully helped clients around the world secure speakers like Don Peppers for speaking engagements, personal appearances, product endorsements, or corporate entertainment since 2002. Click the Check Schedule button above and complete the form on this page to check availability for Don Peppers, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get speaking fee information and check availability for Don Peppers or any other speaker of your choice.
How much does it cost to book Don Peppers for a speaking engagement?
Speaking fees for Don Peppers, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. The estimated fees to book Don Peppers are $20,000 - $30,000 for live events and $10,000 - $20,000 for virtual events. For the most current speaking fee to hire Don Peppers, click the Check Schedule button above and complete the form on this page, or call our office at 1.800.698.2536 to speak directly with an experienced booking agent.
What topics does Don Peppers speak about?
Don Peppers is a keynote speaker and industry expert who speaks on a wide range of topics such as Business, Sales, Personal Growth, Health, Business Leadership, Customer Service, Healthcare, Strategic Leadership, Authors, Communication, Technology, Marketing, Entrepreneurship, Consulting, Business Ethics, Futurism, Social Media, Inspirational, Business Growth, Motivational, Innovation, Leadership, Economy, Finance, Corporate Strategy and Human Resources.
Where does Don Peppers travel from?
Don Peppers generally travels from Menlo Park, CA, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances.
Who is the agent for Don Peppers?
AAE Speakers Bureau has successfully secured keynote speakers like Don Peppers for clients worldwide since 2002. As a full-service speaker booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Please click the Check Schedule button above and complete the form on this page including the details of your event, or call our office at 1.800.698.2536, and one of our agents will assist you to book Don Peppers for your next private or corporate function.
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AAE Speakers Bureau is a full-service speaker booking agency, meaning we can completely manage the speaker’s or celebrity’s engagement with your organization from the time of booking your speaker through the event’s completion. We provide all of the services you need to host Don Peppers or any other speaker of your choice, including offer negotiation, contractual assistance, accounting and billing, and event speaker travel and logistics services. When you book a speaker with us, we manage the process of hosting a speaker for you as an extension of your team. Our goal is to give our clients peace of mind and a best-in-class service experience when booking a speaker with us.
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Don Peppers is a keynote speaker and industry expert who speaks on a wide range of topics including Business, Sales and Personal Growth. The estimated speaking fee range to book Don Peppers for live events is $20,000 - $30,000, and for virtual events $10,000 - $20,000. Don Peppers generally travels from Menlo Park, CA, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Dr. Jackie Freiberg, Eric Boles and Doug Lipp. Contact All American Speakers for ratings, reviews, videos and information on scheduling Don Peppers for an upcoming event.
SPEAKING TOPICS
Don Peppers Speaking Topics
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Customer Metrics, Big Data and Common Sense Analytics
five presentations are available on gathering, measuring, understanding and using data for success.
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Human to the Max
Under this headline, we offer several presentations around using social media and technology to reach your consumers with the understanding that the human touch will always be needed.
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CRM: Building Customer Loyalty and ROI in a Changing Economy
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Building Customer Relationships
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Rules to Break & Laws to Follow: Wrongheaded Thinking in the Past Century
VIDEO
Don Peppers Videos
BOOKS
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