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Jeanne Bliss

Jeanne Bliss

Keynote Speaker: President of Customer Bliss & Author of "Chief Customer Officer"

Jeanne Bliss Biography

Jeanne Bliss guides companies to the achievement of business growth through leadership bravery and elevated business practices. She is known globally for transforming business to earn customer-driven growth. A 5-time Chief Customer Officer and coach to over 20,000 leaders, her practices are field-tested and proven.

Bliss' 5-Competencies for customer-driven growth have been adopted around the world, and her 4 best selling books on customer experience and leadership are the guidebooks of the CX Profession. Jeanne Bliss has delivered over 1,500 transformative keynotes globally, has coached over 20,000 leaders on leading to elevate their company in the marketplace, with sustainable growth.

Jeanne Bliss is the cofounder of the customer experience professionals association, and is fondly known as the “godmother” of customer experience.

Contact a speaker booking agent to check availability on Jeanne Bliss and other top speakers and celebrities.

Jeanne Bliss Speaking Topics

BUILD YOUR CUSTOMER-DRIVEN GROWTH ENGINE

Just HOW do you go about earning customer-driven growth? What’s different about leadership, motivation, communication and accountability in a transformed customer company….and how did they get there? This keynote will answer those questions and demystify that path for you. It is based on Jeanne’s 25 years as a Chief Customer Officer, her experiences coaching over 20,000 executives the content in her seminal book, Chief Customer 2.0 and her Podcast interviews with over 200 Global Chief Customer Officers. In the words of Senior VP & Chief Customer Officer at Oracle, Jeb Dasteel, “If Jeanne Bliss hadn’t written her first book, I wouldn’t be in the role I have today… She continues to provide leading guidance for Chief Customer Officers.”

WHAT’S YOUR THREE-BLOCKS LONG?

Jeanne learned about humanity in business by watching her Dad in his Buster Brown shoe store in Des Plaines, Illinois. He shoe’d a generation of children, and their children’s children, and the memory of his care, not only for the tiny little feet, but for moms and legions of families he cared for over the years, earned him a place in the story of their lives. So much so, that when he retired, a line of people THREE-BLOCKS LONG stood to tell him how buying shoes would never be the same. The foundation of Experience is MEMORY creation. The admired companies start here. They focus on how their people, actions and overall behavior of their company establishes how they’ll be remembered. Knowing how you want people to remember you, building how you will deliver those memories, and then living those characteristics and behaviors yields what Jeanne Bliss describes as prosperity of the human spirit and financial prosperity.

HUMANITY IN BUSINESS

Creating Customer Experience without HUMANITY is just a bunch of business tactics. This keynote is a fast-track lift-off for your customer experience efforts, that will inspire your audience to include the often-overlooked critical element of transformation: understanding the human at the end of your decisions. Creating caring Customer Experiences should not be as difficult as some make it. Just ask yourself, “Would I do that to my mother?” That question inspired Jeanne to write her latest strategy-rich book, Would You Do that To Your Mother? as a common-sense guide on making business personal and winning customer loyalty. The most admired companies who earn ardent supporters and organic growth angst over who these people are, how they live their lives, and understand their goals. They build respect, honor, and trust into their operating model and with their people. And they are celebrated for how they show up as people, and for the care, the thoughtfulness and the humanity that they have woven into their operating model. This is a fast-paced and uplifting ride of the reality of the lives of our customers, blended with turning on “aha!” moments to give your employees the tools and motivation to make business personal, inspire your customers’ loyalty, and make mom proud!

Jeanne Bliss Videos

Earn the Right to Customer-Driven Growth ft. Jeanne Bliss - YouTube
Experience Points: What Happened | Jeanne Bliss - YouTube
Customer Experiences Redefined | Jeanne Bliss | peopleHum ...

How do I book Jeanne Bliss to speak at my event?

Our experienced booking agents have successfully helped clients around the world secure speakers like Jeanne Bliss for speaking engagements, personal appearances, product endorsements, or corporate entertainment since 2002. Click the Check Schedule button above and complete the form on this page to check availability for Jeanne Bliss, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get speaking fee information and check availability for Jeanne Bliss or any other speaker of your choice.

How much does it cost to book Jeanne Bliss for a speaking engagement?

Speaking fees for Jeanne Bliss, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. The estimated fees to book Jeanne Bliss are $30,000 - $50,000 for live events and $20,000 - $30,000 for virtual events. For the most current speaking fee to hire Jeanne Bliss, click the Check Schedule button above and complete the form on this page, or call our office at 1.800.698.2536 to speak directly with an experienced booking agent.

What topics does Jeanne Bliss speak about?

Jeanne Bliss is a keynote speaker and industry expert who speaks on a wide range of topics such as Business, Business Leadership, Customer Service, Business Growth, Authors, Innovation, Sales, Change Management, Personal Growth, Marketing, Motivational, Leadership, Human Resources and Women in Tech.

Where does Jeanne Bliss travel from?

Jeanne Bliss generally travels from Redmond, WA, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances.

Who is the agent for Jeanne Bliss?

AAE Speakers Bureau has successfully secured keynote speakers like Jeanne Bliss for clients worldwide since 2002. As a full-service speaker booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Please click the Check Schedule button above and complete the form on this page including the details of your event, or call our office at 1.800.698.2536, and one of our agents will assist you to book Jeanne Bliss for your next private or corporate function.

What is a full-service speaker booking agency?

AAE Speakers Bureau is a full-service speaker booking agency, meaning we can completely manage the speaker’s or celebrity’s engagement with your organization from the time of booking your speaker through the event’s completion. We provide all of the services you need to host Jeanne Bliss or any other speaker of your choice, including offer negotiation, contractual assistance, accounting and billing, and event speaker travel and logistics services. When you book a speaker with us, we manage the process of hosting a speaker for you as an extension of your team. Our goal is to give our clients peace of mind and a best-in-class service experience when booking a speaker with us.

Why is AAE Speakers Bureau different from other booking agencies?

If you’re looking for the best speaker recommendations, paired with a top-notch customer service experience, you’re in the right place. At AAE Speakers Bureau, we exclusively represent the interests of our clients - professional organizations, companies, universities, and associations. We intentionally do not represent the speakers we feature or book. That is so we can present our clients with the broadest and best performing set of speaker options in the market today, and we can make these recommendations without any obligation to promote a specific speaker over another. This is why when our agents suggest a speaker for your event, you can be assured that they are of the highest quality with a history of proven success with our other clients.


Jeanne Bliss is a keynote speaker and industry expert who speaks on a wide range of topics including Business, Business Leadership and Customer Service. The estimated speaking fee range to book Jeanne Bliss for live events is $30,000 - $50,000, and for virtual events $20,000 - $30,000. Jeanne Bliss generally travels from Redmond, WA, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Horst Schulze, Doug Lipp and Dr. Jackie Freiberg. Contact All American Speakers for ratings, reviews, videos and information on scheduling Jeanne Bliss for an upcoming event.

Jeanne Bliss Speaking Topics

  • BUILD YOUR CUSTOMER-DRIVEN GROWTH ENGINE

    Just HOW do you go about earning customer-driven growth? What’s different about leadership, motivation, communication and accountability in a transformed customer company….and how did they get there? This keynote will answer those questions and demystify that path for you. It is based on Jeanne’s 25 years as a Chief Customer Officer, her experiences coaching over 20,000 executives the content in her seminal book, Chief Customer 2.0 and her Podcast interviews with over 200 Global Chief Customer Officers. In the words of Senior VP & Chief Customer Officer at Oracle, Jeb Dasteel, “If Jeanne Bliss hadn’t written her first book, I wouldn’t be in the role I have today… She continues to provide leading guidance for Chief Customer Officers.”

  • WHAT’S YOUR THREE-BLOCKS LONG?

    Jeanne learned about humanity in business by watching her Dad in his Buster Brown shoe store in Des Plaines, Illinois. He shoe’d a generation of children, and their children’s children, and the memory of his care, not only for the tiny little feet, but for moms and legions of families he cared for over the years, earned him a place in the story of their lives. So much so, that when he retired, a line of people THREE-BLOCKS LONG stood to tell him how buying shoes would never be the same. The foundation of Experience is MEMORY creation. The admired companies start here. They focus on how their people, actions and overall behavior of their company establishes how they’ll be remembered. Knowing how you want people to remember you, building how you will deliver those memories, and then living those characteristics and behaviors yields what Jeanne Bliss describes as prosperity of the human spirit and financial prosperity.

  • HUMANITY IN BUSINESS

    Creating Customer Experience without HUMANITY is just a bunch of business tactics. This keynote is a fast-track lift-off for your customer experience efforts, that will inspire your audience to include the often-overlooked critical element of transformation: understanding the human at the end of your decisions. Creating caring Customer Experiences should not be as difficult as some make it. Just ask yourself, “Would I do that to my mother?” That question inspired Jeanne to write her latest strategy-rich book, Would You Do that To Your Mother? as a common-sense guide on making business personal and winning customer loyalty. The most admired companies who earn ardent supporters and organic growth angst over who these people are, how they live their lives, and understand their goals. They build respect, honor, and trust into their operating model and with their people. And they are celebrated for how they show up as people, and for the care, the thoughtfulness and the humanity that they have woven into their operating model. This is a fast-paced and uplifting ride of the reality of the lives of our customers, blended with turning on “aha!” moments to give your employees the tools and motivation to make business personal, inspire your customers’ loyalty, and make mom proud!

Jeanne Bliss Videos

Earn the Right to Customer-Driven Growth ft. Jeanne Bliss - YouTube
Experience Points: What Happened | Jeanne Bliss - YouTube
Customer Experiences Redefined | Jeanne Bliss | peopleHum ...
Jeanne Bliss Demo Reel
Jeanne Bliss | 2018 CXPA US Insight Exchange
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JEANNE BLISS

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