Customer Experience Speakers

Happiness Coach & Culture Chief at Delivering Happiness

IBM Futurist, Bestselling Author of the Goldfish Series, Customer Experience & Artificial Intelligence Thought Leader

Founding Partner at DCM Insights; Co-Author of The Challenger Sale, The Challenger Customer & The Effortless Experience

Professor of Industrial and Operations Engineering at the University of Michigan; Author of "The Toyota Way"

Sleight-of-Hand Artist and Self-Described Gentleman Thief & Deception Specialist

Customer Service Expert & Author of "Delight Your Customers"

Global Thought Leader on Digital Transformation, Mobile and Innovation; Author of "Mobile Ready: Connecting with the Untethered Consumer"

Former Executive Vice President of Walt Disney World Resort Operations and author of "Creating Magic" and "The Customer Rules"

Leadership Expert, Speaker Hall of Fame & Author of "How to Stand Out in a Sit Down World"

Customer Service & Experience Expert; New York Times Bestselling Author

Artificial Intelligence & Digital Transformation Expert, Futurist, Bestselling Author

President of Customer Bliss & Author of "Chief Customer Officer"

Best-Selling Author, Futurist & Expert on Healthcare, Business Trends, Innovation & Customer Experience; Holder of over 40 US Patents

Customer Service Expert, Bestselling Author & Creator of "The Nordstrom Way"

Customer Service Expert, Formerly with the Disney Institute, Business Author

Leadership Speaker; Expert on Employee & Customer Experience for Driving Business Growth; Bestselling Author of “From Impressed To Obsessed”

Marketing & Sales Futurist, Customer Experience Thought Leader, Best-Selling Author

Multicultural Marketing & Business Trends Expert

Former NFL Athlete & Leadership Expert

Psychotherapist, Consultant, Speaker, Trainer, Published Author, Magazine and Newspaper Columnist, TV and Radio Talk Show Host