Micah Solomon
Keynote Speaker: Customer Experience Consultant & Bestselling Author
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Travels From:
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Speaking Fee:
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Categories:Innovation, Change Management, Customer Experience, Networking, Business, Business Leadership, Health, Personal Growth, Empowerment, Marketing, Finance, Human Resources, Government, Law, Hospitality, European Heritage, Diversity & Inclusion, E-Commerce, Healthcare, Inspirational, Technology, Non-Profit, Entrepreneurship, Social Media, Sales, Food & Beverage, Computer Science, Motivational, Leadership, Strategic Leadership
Micah Solomon Biography
Micah Solomon is one of the world’s leading authorities on customer service, company culture, hospitality, and the customer experience. He’s a bestselling author, consultant, and keynote speaker and his books have been translated in more than a half-dozen languages and are the recipients of multiple awards.
Solomon’s a senior contributor to Forbes, and his expertise has been featured in Inc. Magazine, Bloomberg BusinessWeek, CNBC, and the Harvard Business Review.
A business leader and entrepreneur himself, Solomon built his own company into a market leader in the manufacturing and independent entertainment field and was also an early investor in the technology behind Apple's Siri.
Contact a speaker booking agent to check availability on Micah Solomon and other top speakers and celebrities.
Micah Solomon Speaking Topics
This presentation establishes “The Secrets of Building a Five-Star Customer Service” organization. Micah Solomon identifies the classic tenets – delivered in a very practical manner – of hospitality, service and building a culture to support them – based on his #1 bestselling book written in collaboration with the creators of the modern-day Ritz-Carlton.
In this speech, Micah Solomon will inspire timeless loyalty in the demanding new world of social commerce. You will learn to build customers for life in this age of social media, self-service, global competition and endless distractions. The program includes hands-on experience, best practices and cultural philosophy from Apple, Google, Ritz-Carlton, Zappos, Four Seasons and more, all based on Solomon’s latest #1 bestselling book.
Micah Solomon offers keynote speeches (circa 60 minutes), his Keynote Plus format (2 hour master class format), and remote webinars on the following topics:
In High-Tech, High-Touch Customer Service, based on his latest bestseller, Micah Solomon explains how to build customers for life in this age of social media, self-service, global competition, and endless distractions. This keynote (also available as a workshop) includes hands-on experience, best practices, and culture-building insight from Apple, Google, The Ritz-Carlton, Zappos, USAA Insurance, Four Seasons, and more.
In his Marketing on a Digital Island presentation, Solomon explains how to harvest the value of customer loyalty in a world where everyone knows everyoneonline and off. Solomon explains why old-school marketing has lost its power, then guides his audiences into taking advantage of the connectivity revolution, allowing them to spark a great (and profitable) conversation about their brands.
In his classic keynote, Exceptional Service, Exceptional Profit, Micah reveals the secrets of building a truly five-star customer service organization. This keynote includes the classic tenetsdelivered in a very practical mannerof hospitality, service, and building a culture to support them. Based on the #1 bestselling book Micah wrote in collaboration with the creators of the modern-day Ritz-Carlton Hotel Company.
Finally, Solomon is now offering his unique The Heart of Hospitality conference keynote presentation, covering the past, present and future of delivering extraordinary guest service in hotels and foodservice environments.
PLEASE NOTE: INDUSTRY-SPECIFIC TOPICS also available for:
The Automotive Industry
Banking & Financial Services
The Building Trades
B2B and Manufacturing
Healthcare
Law Firms
Retail
Not-for-profits
Hospitality
Real Estate
Technology and IT
Communications
Death Care
People with Disabilities
Other industries & interest groups
Micah Solomon Videos
The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets
High-Tech, High-Touch Customer Service: Inspire Timeless Loyalty in the Demanding New World of Social Commerce
Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization
How do I book Micah Solomon to speak at my event?
Our experienced booking agents have successfully helped clients around the world secure speakers like Micah Solomon for speaking engagements, personal appearances, product endorsements, or corporate entertainment since 2002. Click the Check Schedule button above and complete the form on this page to check availability for Micah Solomon, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get speaking fee information and check availability for Micah Solomon or any other speaker of your choice.
How much does it cost to book Micah Solomon for a speaking engagement?
Speaking fees for Micah Solomon, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. The estimated fees to book Micah Solomon are $10,000 - $20,000 for live events and $10,000 - $20,000 for virtual events. For the most current speaking fee to hire Micah Solomon, click the Check Schedule button above and complete the form on this page, or call our office at 1.800.698.2536 to speak directly with an experienced booking agent.
What topics does Micah Solomon speak about?
Micah Solomon is a keynote speaker and industry expert who speaks on a wide range of topics such as Innovation, Change Management, Customer Experience, Networking, Business, Business Leadership, Health, Personal Growth, Empowerment, Marketing, Finance, Human Resources, Government, Law, Hospitality, European Heritage, Diversity & Inclusion, E-Commerce, Healthcare, Inspirational, Technology, Non-Profit, Entrepreneurship, Social Media, Sales, Food & Beverage, Computer Science, Motivational, Leadership and Strategic Leadership.
Where does Micah Solomon travel from?
Micah Solomon generally travels from Seattle, WA, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances.
Who is the agent for Micah Solomon?
AAE Speakers Bureau has successfully secured keynote speakers like Micah Solomon for clients worldwide since 2002. As a full-service speaker booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Please click the Check Schedule button above and complete the form on this page including the details of your event, or call our office at 1.800.698.2536, and one of our agents will assist you to book Micah Solomon for your next private or corporate function.
What is a full-service speaker booking agency?
AAE Speakers Bureau is a full-service speaker booking agency, meaning we can completely manage the speaker’s or celebrity’s engagement with your organization from the time of booking your speaker through the event’s completion. We provide all of the services you need to host Micah Solomon or any other speaker of your choice, including offer negotiation, contractual assistance, accounting and billing, and event speaker travel and logistics services. When you book a speaker with us, we manage the process of hosting a speaker for you as an extension of your team. Our goal is to give our clients peace of mind and a best-in-class service experience when booking a speaker with us.
Why is AAE Speakers Bureau different from other booking agencies?
If you’re looking for the best speaker recommendations, paired with a top-notch customer service experience, you’re in the right place. At AAE Speakers Bureau, we exclusively represent the interests of our clients - professional organizations, companies, universities, and associations. We intentionally do not represent the speakers we feature or book. That is so we can present our clients with the broadest and best performing set of speaker options in the market today, and we can make these recommendations without any obligation to promote a specific speaker over another. This is why when our agents suggest a speaker for your event, you can be assured that they are of the highest quality with a history of proven success with our other clients.
Micah Solomon is a keynote speaker and industry expert who speaks on a wide range of topics including Innovation, Change Management and Customer Experience. The estimated speaking fee range to book Micah Solomon for live events is $10,000 - $20,000, and for virtual events $10,000 - $20,000. Micah Solomon generally travels from Seattle, WA, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Robert Spector, Dan Gingiss and Dennis Snow. Contact All American Speakers for ratings, reviews, videos and information on scheduling Micah Solomon for an upcoming event.
SPEAKING TOPICS
Micah Solomon Speaking Topics
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The Heart of Hospitality
-
Marketing on a Digital Island
-
Exceptional Service, Exceptional Profit
This presentation establishes “The Secrets of Building a Five-Star Customer Service” organization. Micah Solomon identifies the classic tenets – delivered in a very practical manner – of hospitality, service and building a culture to support them – based on his #1 bestselling book written in collaboration with the creators of the modern-day Ritz-Carlton.
-
High-Tech, High-Touch Customer Service
In this speech, Micah Solomon will inspire timeless loyalty in the demanding new world of social commerce. You will learn to build customers for life in this age of social media, self-service, global competition and endless distractions. The program includes hands-on experience, best practices and cultural philosophy from Apple, Google, Ritz-Carlton, Zappos, Four Seasons and more, all based on Solomon’s latest #1 bestselling book.
-
WHAT DOES MICAH SPEAK ABOUT?
Micah Solomon offers keynote speeches (circa 60 minutes), his Keynote Plus format (2 hour master class format), and remote webinars on the following topics:
In High-Tech, High-Touch Customer Service, based on his latest bestseller, Micah Solomon explains how to build customers for life in this age of social media, self-service, global competition, and endless distractions. This keynote (also available as a workshop) includes hands-on experience, best practices, and culture-building insight from Apple, Google, The Ritz-Carlton, Zappos, USAA Insurance, Four Seasons, and more.
In his Marketing on a Digital Island presentation, Solomon explains how to harvest the value of customer loyalty in a world where everyone knows everyoneonline and off. Solomon explains why old-school marketing has lost its power, then guides his audiences into taking advantage of the connectivity revolution, allowing them to spark a great (and profitable) conversation about their brands.
In his classic keynote, Exceptional Service, Exceptional Profit, Micah reveals the secrets of building a truly five-star customer service organization. This keynote includes the classic tenetsdelivered in a very practical mannerof hospitality, service, and building a culture to support them. Based on the #1 bestselling book Micah wrote in collaboration with the creators of the modern-day Ritz-Carlton Hotel Company.
Finally, Solomon is now offering his unique The Heart of Hospitality conference keynote presentation, covering the past, present and future of delivering extraordinary guest service in hotels and foodservice environments.
PLEASE NOTE: INDUSTRY-SPECIFIC TOPICS also available for:
The Automotive Industry
Banking & Financial Services
The Building Trades
B2B and Manufacturing
Healthcare
Law Firms
Retail
Not-for-profits
Hospitality
Real Estate
Technology and IT
Communications
Death Care
People with Disabilities
Other industries & interest groups
VIDEO
Micah Solomon Videos
BOOKS
The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets
High-Tech, High-Touch Customer Service: Inspire Timeless Loyalty in the Demanding New World of Social Commerce
Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization
REVIEWS
Micah Solomon Reviews
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Micah Solomon conveys an up-to-the minute and deeply practical take on customer service, business success, and the twin importance of people and technology.
Apple Co-Founder - May 06 2012 -
Micah is engaging and entertaining while providing specifics on what a client experiences when organizations implement strict rules and policies without a customer-first approach. You will leave with very practical ideas on how to improve your company's client experience. --Michele Livingston, Senior Vice President and Regional Retail Manager, Umpqua Bank
Unknown - Oct 02 2011 -
Thank you so very much for your memorable, eye-opening presentation at our annual Hospitality Design Leadership Summit. You were an engaging speaker with a message that bears repeating, which we anticipate will lead our audience to exceptional profits! --Rachel Long
Conference & Editorial Director Hospitality Design Group - Jun 24 2011 -
Micah Solomon is an engaging speaker with a fascinating story to tell. The way he built a highly successful business in a very competitive field, and the way he uses that story to illustrate crucial principles of taking care of customers, is a perennial hit. His message resonates with audiences to an extent I've rarely seen. I highly recommend him.
GMU Business School | George Mason University School of Management - Dec 14 2010
NEWS
Micah Solomon News
FAQS
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How do I book Micah Solomon to speak at my event?
Our experienced booking agents have successfully helped clients around the world secure speakers like Micah Solomon for speaking engagements, personal appearances, product endorsements, or corporate entertainment since 2002. Click the Check Schedule button above and complete the form on this page to check availability for Micah Solomon, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get speaking fee information and check availability for Micah Solomon or any other speaker of your choice. -
How much does it cost to book Micah Solomon for a speaking engagement?
Speaking fees for Micah Solomon, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. The estimated fees to book Micah Solomon are $10,000 - $20,000 for live events and $10,000 - $20,000 for virtual events. For the most current speaking fee to hire Micah Solomon, click the Check Schedule button above and complete the form on this page, or call our office at 1.800.698.2536 to speak directly with an experienced booking agent. -
What topics does Micah Solomon speak about?
Micah Solomon is a keynote speaker and industry expert who speaks on a wide range of topics such as Innovation, Change Management, Customer Experience, Networking, Business, Business Leadership, Health, Personal Growth, Empowerment, Marketing, Finance, Human Resources, Government, Law, Hospitality, European Heritage, Diversity & Inclusion, E-Commerce, Healthcare, Inspirational, Technology, Non-Profit, Entrepreneurship, Social Media, Sales, Food & Beverage, Computer Science, Motivational, Leadership and Strategic Leadership. -
Where does Micah Solomon travel from?
Micah Solomon generally travels from Seattle, WA, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. -
Who is the agent for Micah Solomon?
AAE Speakers Bureau has successfully secured keynote speakers like Micah Solomon for clients worldwide since 2002. As a full-service speaker booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Please click the Check Schedule button above and complete the form on this page including the details of your event, or call our office at 1.800.698.2536, and one of our agents will assist you to book Micah Solomon for your next private or corporate function. -
What is a full-service speaker booking agency?
AAE Speakers Bureau is a full-service speaker booking agency, meaning we can completely manage the speaker’s or celebrity’s engagement with your organization from the time of booking your speaker through the event’s completion. We provide all of the services you need to host Micah Solomon or any other speaker of your choice, including offer negotiation, contractual assistance, accounting and billing, and event speaker travel and logistics services. When you book a speaker with us, we manage the process of hosting a speaker for you as an extension of your team. Our goal is to give our clients peace of mind and a best-in-class service experience when booking a speaker with us. -
Why is AAE Speakers Bureau different from other booking agencies?
If you’re looking for the best speaker recommendations, paired with a top-notch customer service experience, you’re in the right place. At AAE Speakers Bureau, we exclusively represent the interests of our clients - professional organizations, companies, universities, and associations. We intentionally do not represent the speakers we feature or book. That is so we can present our clients with the broadest and best performing set of speaker options in the market today, and we can make these recommendations without any obligation to promote a specific speaker over another. This is why when our agents suggest a speaker for your event, you can be assured that they are of the highest quality with a history of proven success with our other clients.
BOOK MICAH SOLOMON
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