All American Entertainment Named to Inc. Best Workplaces in 2022. Read more
AAE Named to Inc. Best Workplaces in 2022. Read more
Dan Gingiss

Dan Gingiss

Keynote Speaker: Customer Experience Coach, Marketing Strategy Expert, Author & Podcaster

  • Travels From:
  • Speaking Fee:
    Live Event Fee: $10,000 - $20,000
    Virtual Event Fee: Below $10,000
    More Fee Info
  • Categories:

Dan Gingiss Biography

Dan Gingiss is an international keynote speaker and customer experience coach who believes that a remarkable customer experience is your best marketing strategy. His 20-year professional career spanned multiple disciplines including customer experience, marketing, social media and customer service. He held leadership positions at McDonald’s, Discover and Humana.

Gingiss is the author of "The Experience Maker: How To Create Remarkable Experiences That Your Customers Can’t Wait To Share" and "Winning at Social Customer Care: How Top Brands Create Engaging Experiences on Social Media." He also co-hosts the award-winning Experience This! podcast.

He earned a B.A. in psychology and communications from the University of Pennsylvania and an M.B.A. in marketing from the Kellogg School of Management at Northwestern University. Gingiss is also a licensed bartender, a pinball wizard, and he once delivered a pizza to Michael Jordan.

Contact a speaker booking agent to check availability on Dan Gingiss and other top speakers and celebrities.

Dan Gingiss Speaking Topics

Become The Experience Maker™

In today’s competitive world, the difference between winners and losers lies in not just how many customers you gain, but how many you keep. It can seem impossible to grow when you are always trying to fill a “leaky bucket.”

Instead of spending more and more money acquiring new customers, the best option for growth is to create remarkable experiences every day, for both your customers and employees.

When every employee is inspired and empowered to become The Experience Maker™ in your organization, work becomes more fun, which improves morale, employee and customer satisfaction, and – perhaps most importantly – sales. Why sales? Because happy customers stay longer, spend more, and tell others about you. Dan Gingiss is an international keynote speaker who believes that a remarkable customer experience can be your best marketing. In today’s digital world, every experience can come online to social media with the tap of a button, so companies must ensure that every part of the customer journey is executed flawlessly.

Thankfully, there are simple techniques to eliminate customer pain points and create memorable experiences throughout the customer life cycle. Dan doesn’t just talk about customer experience; his fast-paced, energetic presentation style is meant to actually create an experience for the audience that they’ll surely remember.

Why Every Employee Is In The Customer Experience Business

We all know that support staff are at the forefront of driving great customer experiences. But the one thing that customer-centric companies understand well is that great CX is not the job of customer-facing teams alone – everyone has an equal role to play.

This session will explore how all teams in your organization are in the “customer experience business,” and how driving such a culture forward is key to organizational success.

You’ll learn: 1) How different teams such as marketing, finance, and legal shape the customer experience; 2) real-life examples of the impact of non-customer facing teams on the end customer; 3) how a company-wide commitment to CX improves customer loyalty.

Your customers don’t care about your organizational chart or which department handles what. They look at your company as a single entity, and expect that everyone — from the front-line customer service agent to the legal department to the custodial staff — is focused on making their experience remarkable.

Why A Remarkable Customer Experience Is Your Best Competitive Advantage

Let’s face it: Competition is tougher than ever these days. Competing on price is a loser’s game — just ask the two gas stations across the street from each other. And competing on product is getting harder and harder as almost everything can be copied — just ask your favorite ride-share company. So what’s left? How can we stand out in a crowded marketplace that is constantly evolving?

In this fun and engaging keynote, customer experience speaker and former Fortune 500 executive Dan Gingiss will teach the audience how customer experience can be your company’s ultimate differentiator, creating a competitive advantage that cannot be copied.

Your business CAN compete on customer experience. When you create a remarkable experience for your customers, they become your best marketers and salespeople. The result is more customers, who spend more, are loyal longer, and recommend your company to others.

Dan Gingiss Videos

Dan Gingiss, The Experience Maker - Speaker's Reel
Knowing Enough to be Dangerous | CX Weekly with Dan Gingiss
Why We're Doing CX Wrong And How To Do It Right with Nicholas Zeisler

How to book Dan Gingiss?

Our booking agents have successfully helped clients around the world secure talent like Dan Gingiss for speaking engagements, personal appearances, product endorsements, or corporate entertainment for over 15 years. The team at All American Entertainment represents and listens to the needs of organizations and corporations seeking to hire keynote speakers, celebrities or entertainers. Fill out a booking request form for Dan Gingiss, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get pricing information and check availability for Dan Gingiss or any other celebrity of your choice.

How much does it cost to book Dan Gingiss?

Booking fees for Dan Gingiss, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. Pricing often varies according to the circumstances, including the talent's schedule, market conditions, length of presentation, and the location of the event. Speaker fees listed on this website are intended to serve as a guideline only. In some cases, the actual quote may be above or below the stated range. For the most current fee to hire Dan Gingiss, please fill out the booking request form or call our office at 1.800.698.2536 to speak with an experienced booking agent.

Who is the agent for Dan Gingiss?

All American Entertainment has successfully secured celebrity talent like Dan Gingiss for clients worldwide for more than 15 years. As a full-service talent booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Fill out the booking request form or call our office at 1.800.698.2536, and one of our agents will assist you to book Dan Gingiss for your next private or corporate function.

What is a full-service talent booking agency?

All American Speakers is a "buyers agent" and exclusively represents talent buyers, meeting planners and event professionals, who are looking to secure celebrities and speakers for personal appearances, speaking engagements, corporate entertainment, public relations campaigns, commercials, or endorsements. We do not exclusively represent Dan Gingiss or claim ourselves as the exclusive booking agency, business manager, publicist, speakers bureau or management for Dan Gingiss or any other speaker or celebrity on this website. For more information on how we work and what makes us unique, please read the AAE Advantage.


Dan Gingiss is a keynote speaker and industry expert who speaks on a wide range of topics including Customer Service, Marketing and Business Growth. The estimated speaking fee range to book Dan Gingiss for live events is $10,000 - $20,000, and for virtual events Below $10,000. Dan Gingiss generally travels from Chicago, IL, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Don Peppers, Afdhel Aziz and Robert Spector. Contact All American Speakers for ratings, reviews, videos and information on scheduling Dan Gingiss for an upcoming event.

Dan Gingiss Speaking Topics

  • Become The Experience Maker™

    In today’s competitive world, the difference between winners and losers lies in not just how many customers you gain, but how many you keep. It can seem impossible to grow when you are always trying to fill a “leaky bucket.”

    Instead of spending more and more money acquiring new customers, the best option for growth is to create remarkable experiences every day, for both your customers and employees.

    When every employee is inspired and empowered to become The Experience Maker™ in your organization, work becomes more fun, which improves morale, employee and customer satisfaction, and – perhaps most importantly – sales. Why sales? Because happy customers stay longer, spend more, and tell others about you. Dan Gingiss is an international keynote speaker who believes that a remarkable customer experience can be your best marketing. In today’s digital world, every experience can come online to social media with the tap of a button, so companies must ensure that every part of the customer journey is executed flawlessly.

    Thankfully, there are simple techniques to eliminate customer pain points and create memorable experiences throughout the customer life cycle. Dan doesn’t just talk about customer experience; his fast-paced, energetic presentation style is meant to actually create an experience for the audience that they’ll surely remember.

  • Why Every Employee Is In The Customer Experience Business

    We all know that support staff are at the forefront of driving great customer experiences. But the one thing that customer-centric companies understand well is that great CX is not the job of customer-facing teams alone – everyone has an equal role to play.

    This session will explore how all teams in your organization are in the “customer experience business,” and how driving such a culture forward is key to organizational success.

    You’ll learn: 1) How different teams such as marketing, finance, and legal shape the customer experience; 2) real-life examples of the impact of non-customer facing teams on the end customer; 3) how a company-wide commitment to CX improves customer loyalty.

    Your customers don’t care about your organizational chart or which department handles what. They look at your company as a single entity, and expect that everyone — from the front-line customer service agent to the legal department to the custodial staff — is focused on making their experience remarkable.

  • Why A Remarkable Customer Experience Is Your Best Competitive Advantage

    Let’s face it: Competition is tougher than ever these days. Competing on price is a loser’s game — just ask the two gas stations across the street from each other. And competing on product is getting harder and harder as almost everything can be copied — just ask your favorite ride-share company. So what’s left? How can we stand out in a crowded marketplace that is constantly evolving?

    In this fun and engaging keynote, customer experience speaker and former Fortune 500 executive Dan Gingiss will teach the audience how customer experience can be your company’s ultimate differentiator, creating a competitive advantage that cannot be copied.

    Your business CAN compete on customer experience. When you create a remarkable experience for your customers, they become your best marketers and salespeople. The result is more customers, who spend more, are loyal longer, and recommend your company to others.

Dan Gingiss Videos

Dan Gingiss, The Experience Maker - Speaker's Reel
Knowing Enough to be Dangerous | CX Weekly with Dan Gingiss
Why We're Doing CX Wrong And How To Do It Right with Nicholas Zeisler
Be Amazing or Go Home | Closing the Customer Experience Gaps

How to book Dan Gingiss?

Our booking agents have successfully helped clients around the world secure talent like Dan Gingiss for speaking engagements, personal appearances, product endorsements, or corporate entertainment for over 15 years. The team at All American Entertainment represents and listens to the needs of organizations and corporations seeking to hire keynote speakers, celebrities or entertainers. Fill out a booking request form for Dan Gingiss, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get pricing information and check availability for Dan Gingiss or any other celebrity of your choice.

How much does it cost to book Dan Gingiss?

Booking fees for Dan Gingiss, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. Pricing often varies according to the circumstances, including the talent's schedule, market conditions, length of presentation, and the location of the event. Speaker fees listed on this website are intended to serve as a guideline only. In some cases, the actual quote may be above or below the stated range. For the most current fee to hire Dan Gingiss, please fill out the booking request form or call our office at 1.800.698.2536 to speak with an experienced booking agent.

Who is the agent for Dan Gingiss?

All American Entertainment has successfully secured celebrity talent like Dan Gingiss for clients worldwide for more than 15 years. As a full-service talent booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Fill out the booking request form or call our office at 1.800.698.2536, and one of our agents will assist you to book Dan Gingiss for your next private or corporate function.

What is a full-service talent booking agency?

All American Speakers is a "buyers agent" and exclusively represents talent buyers, meeting planners and event professionals, who are looking to secure celebrities and speakers for personal appearances, speaking engagements, corporate entertainment, public relations campaigns, commercials, or endorsements. We do not exclusively represent Dan Gingiss or claim ourselves as the exclusive booking agency, business manager, publicist, speakers bureau or management for Dan Gingiss or any other speaker or celebrity on this website. For more information on how we work and what makes us unique, please read the AAE Advantage.


Dan Gingiss is a keynote speaker and industry expert who speaks on a wide range of topics including Customer Service, Marketing and Business Growth. The estimated speaking fee range to book Dan Gingiss for live events is $10,000 - $20,000, and for virtual events Below $10,000. Dan Gingiss generally travels from Chicago, IL, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Don Peppers, Afdhel Aziz and Robert Spector. Contact All American Speakers for ratings, reviews, videos and information on scheduling Dan Gingiss for an upcoming event.

BOOKING INFORMATION REQUEST
DAN GINGISS

We are happy to assist you with your interest in booking a speaker or celebrity for your event, your organization, and the type of talent you would like to secure, and an agent will be in touch shortly.

Fill out the form below to or call us at 1-800-698-2536 if need immediate assistance.

Tell us about your event!

We respond to most inquiries within 4 hours. Under special circumstances, it may take up to 24 hours.


This website is a resource for event professionals and strives to provide the most comprehensive catalog of thought leaders and industry experts to consider for speaking engagements. A listing or profile on this website does not imply an agency affiliation or endorsement by the talent.

All American Entertainment (AAE) exclusively represents the interests of talent buyers, and does not claim to be the agency or management for any speaker or artist on this site. AAE is a talent booking agency for paid events only. We do not handle requests for donation of time or media requests for interviews, and cannot provide celebrity contact information.

The 2022 Speaking Industry Benchmark Report