Founder, Chairman & Principal Analyst at Constellation Research; Author of "Disrupting Digital Business"

The Singapore Futurist

Global Leading Authority on Networking and Relation Capital

Chief Strategy Officer of Carnival Corporation

Entrepreneur and Southern Charm TV Star

Customer Service & Experience Consultant

Customer Service & Experience Expert; New York Times Bestselling Author

Customer Service Expert, Formerly with the Disney Institute, Business Author

Dispelling Myths About Emerging Markets Business Growth Opportunities and Risks

Culture Architect, Leadership Activator & Hospitality, Restaurant, Retail, and Tourism Speaker

Creativity Innovator, Award Winning Creative Director & Keynote Speaker

Host and Co-Executive Producer Travel Channel's Hotel Impossible

CEO of Beebe Content & Emmy Award-Winning Producer

Master Chef, hotelier, and hospitality entrepreneur. Known for his signature Progressive American Cuisine.

Legendary Hotelier Renowned for Creating a Culture of Service, Former President & COO of the Ritz Carlton Hotel Company

Host of Spike TV's "Bar Rescue" Author & Restaurateur

Managing Partner of Hospitality Quotient at Union Square Hospitality Group

Principal Strategy Lead, Service & Hospitality at Chick-fil-A

VP of Social Marketing & Content Strategy for MGM Resorts International

Customer Experience and Service Design Expert