Founder, Chairman & Principal Analyst at Constellation Research; Author of "Disrupting Digital Business"

The Singapore Futurist

Global Leading Authority on Networking and Relation Capital

Chief Strategy Officer of Carnival Corporation

Customer Service Expert, Formerly with the Disney Institute, Business Author

Entrepreneur and Southern Charm TV Star

Customer Service & Experience Consultant

Customer Service & Experience Expert; New York Times Bestselling Author

Dispelling Myths About Emerging Markets Business Growth Opportunities and Risks

Culture Architect, Leadership Activator & Hospitality, Restaurant, Retail, and Tourism Speaker

Creativity Innovator, Award Winning Creative Director & Keynote Speaker

Host and Co-Executive Producer Travel Channel's Hotel Impossible

CEO of Beebe Content & Emmy Award-Winning Producer

Master Chef, hotelier, and hospitality entrepreneur. Known for his signature Progressive American Cuisine.

Host of Spike TV's "Bar Rescue" Author & Restaurateur

Legendary Hotelier Renowned for Creating a Culture of Service, Former President & COO of the Ritz Carlton Hotel Company

VP of Social Marketing & Content Strategy for MGM Resorts International

Managing Partner of Hospitality Quotient at Union Square Hospitality Group

Customer Experience and Service Design Expert

Partner, Fresh Hospitality