KEYNOTE SPEAKERS

Former Head of Training at Walt Disney University, Best-Selling Author, Business Consultant, Leadership & Customer Service Expert

Authority on Innovation & Leadership, Serial Entrepreneur, Venture Capital Investor; NYT Bestselling Author of "The Road to Reinvention"

Leading Authority on 21st Century Teamwork, Collaboration, Innovation & Performance in the Age of AI; Management Thinker; Bestselling Author of "Get Big Things Done"

Award-Winning Restaurateur, Entrepreneur & Bestselling Author of "Unreasonable Hospitality"

Customer Experience Expert; Author of "Becoming The Experience Maker" & "Winning at Social Customer Care"

Chairman & CEO of Mandalay Entertainment Group; NYT Bestselling Author; Owner of the 3-Time NBA Champion Golden State Warriors

Customer Service Expert, Formerly with the Disney Institute, Business Author

Customer Service Expert, Bestselling Author & Creator of "The Nordstrom Way"

Customer Experience & Leadership Expert, President of Customer Bliss & Author of "Chief Customer Officer"

Authority on Teamwork, Leadership, Peak Performance & Personal Growth; President of The Game Changers Inc.; Former NFL Player

Hospitality Executive, Bestselling Author & Founder of Modern Elder Academy

Founder of Shake Shack and Union Square Hospitality Group

Researcher, Advisor & Author; Leading Expert in Brilliant Resilience

Angel Investor & CEO of Renegade Global; NYT Bestselling Author, Host of the "Why Not Now?" Podcast

Award-Winning Entrepreneur; "Shark Tank" Investor; Founder & CEO of FUBU; Presidential Ambassador for Global Entrepreneurship

Digital Transformation Expert & Futurist, Bestselling Author of "Socialnomics"

Award Winning Entrepreneur & Brand Hysteria Expert; CEO of Johnny Cupcakes

Marketing & Sales Futurist, Customer Experience Thought Leader, Best-Selling Author

Business Growth & Customer Experience Expert

Founder of The Culture Works; NYT Bestselling Author & Leadership Strategy Columnist for Forbes