Jason Young
Keynote Speaker: Former Senior-Level Manager at Southwest Airlines & Founder of Culturetopia
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Jason Young Biography
Jason Young has been called a “rare breed” when it comes to developing leaders and customer service initiatives. As a former senior-level manager at Southwest Airlines, Young learned the value of a successful workplace culture. During his 10-years with the airline consistently rated No. 1 in customer service and employee satisfaction, he was a key driver in creating and developing the company’s innovative training programs for its successful leadership and customer service culture that have become renowned in the business world today.
Driven by the need to extend his unique insight in leadership development to others outside Southwest, Young separated from the pack in 1998, when he left the airline to launch his own consulting practice to focus on corporate training and development services provider specializing in leadership, customer service and team building. Today, as president of LeadSmart, Inc., Young shares his vision in developing successful corporate cultures and workplace environments with forward-thinking companies, including Starbucks, Radio Shack, Coca Cola and Tyson Foods, to name just a few. He has even returned to his old turf – Southwest Airlines – to extend his knowledge as a corporate training consultant in leadership development area once again. He has even captured his philosophy of creating high performance cultures in his recent books, "Servicetopia" and "The Culturetopia Effect."
Capturing the innovative strategies and tactics he created at Southwest Airlines, Young offers insights and practical information that can be implemented immediately. His keynote presentations and training programs are in demand for audiences of all types – from senior level executives to front line employees. Young’s messages reach to the core of every audience member with his unique style and engaging presentation skills. Participants are treated to a compelling experience that will change the way they view themselves, their customers and the company for which they work.
Contact a speaker booking agent to check availability on Jason Young and other top speakers and celebrities.
Jason Young Speaking Topics
Based on his experience as an insider at famed Southwest Airlines and consultant to dozens of other Fortune 500 companies, Jason Young offers a dramatically different approach to creating and sustaining a high-performance workplace. His solution for companies is to create an organizational culture where employees can do their best work and one that will produce the desired performance outcomes in productivity, profitability, employee retention, and customer satisfaction. The key is intentionally identifying and developing the essential factors that impact performance for any organization: leadership principles, management practices, team alignment, and employee behavior. These are the elements that truly define organizational culture and that have the greatest impact on results.
In this presentation, Jason Young explains how a company can deliver a transformational service experience — Servicetopia — with each and every customer encounter. What is Servicetopia? Imagine an environment where all employees are aligned with the mission and vision of the company and they go to work committed to providing exceptional service to every customer, both internal and external. Purpose. Passion. Professional. Process. Pizazz. These are the hallmarks of Servicetopia, the behaviors required for delivering exceptional customer service, every day. In this presentation, Jason Young shares how a company can deliver on Servicetopia, where high levels of customer satisfaction and retention are sustained; and where employees derive personal and professional satisfaction from delivering great service and the customer is the beneficiary.
Jason Young teaches that leaders develop, motivate and empower people to achieve extraordinary results while providing vision and guidance throughout the entire process. Truly smart leaders know that is more than a mere statement of fact, but rather a personal and professional challenge to be met every day. Faced with two choices – lead smart or die – they’ll know what to do to achieve your organization’s success. They will find out the new definition of becoming a person of influence and how that applies to everyone in your organization. Your leaders will hear how organizing talent to build effective teams creates an incredible workplace culture and how applying successful coaching skills will help your teams excel.
They’ll learn how to handle change – for better or worse – and how effective disagreement management can enhance team productivity.
Teamwork. Team building. Team player. Successful organizations know that business is not really a game to be won or lost. But to achieve success, everyone must use many of the same principles found on our playing fields today. In this presentation, Jason Young goes beyond the buzzwords to expose the keys that help people work together as a team to achieve real success. By developing goals, your team will create shared initiatives out of trust and mutual respect for one another. That active collaboration will lead to employee empowerment and organizational momentum. You’ll discover how your All-Stars can raise the bar within your organization without alienating your other players while creating an environment that rewards risk-taking. From base hits to home runs, everyone plays their part to attain victory.
Jason Young Videos
How to book Jason Young?
Our booking agents have successfully helped clients around the world secure talent like Jason Young for speaking engagements, personal appearances, product endorsements, or corporate entertainment for over 15 years. The team at All American Entertainment represents and listens to the needs of organizations and corporations seeking to hire keynote speakers, celebrities or entertainers. Fill out a booking request form for Jason Young, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get pricing information and check availability for Jason Young or any other celebrity of your choice.
How much does it cost to book Jason Young?
Booking fees for Jason Young, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. Pricing often varies according to the circumstances, including the talent's schedule, market conditions, length of presentation, and the location of the event. Speaker fees listed on this website are intended to serve as a guideline only. In some cases, the actual quote may be above or below the stated range. For the most current fee to hire Jason Young, please fill out the booking request form or call our office at 1.800.698.2536 to speak with an experienced booking agent.
Who is the agent for Jason Young?
All American Entertainment has successfully secured celebrity talent like Jason Young for clients worldwide for more than 15 years. As a full-service talent booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Fill out the booking request form or call our office at 1.800.698.2536, and one of our agents will assist you to book Jason Young for your next private or corporate function.
What is a full-service talent booking agency?
All American Speakers is a "buyers agent" and exclusively represents talent buyers, meeting planners and event professionals, who are looking to secure celebrities and speakers for personal appearances, speaking engagements, corporate entertainment, public relations campaigns, commercials, or endorsements. We do not exclusively represent Jason Young or claim ourselves as the exclusive booking agency, business manager, publicist, speakers bureau or management for Jason Young or any other speaker or celebrity on this website. For more information on how we work and what makes us unique, please read the AAE Advantage.
Jason Young is a keynote speaker and industry expert who speaks on a wide range of topics including Customer Service, Personal Growth and Business. The estimated speaking fee range to book Jason Young for live events is Below $10,000, and for virtual events Below $10,000. Jason Young generally travels from Dallas, TX, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Libby Gill, Dr. Jackie Freiberg and Haydn Shaw. Contact All American Speakers for ratings, reviews, videos and information on scheduling Jason Young for an upcoming event.
SPEAKING TOPICS
Jason Young Speaking Topics
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Culturetopia - The Ultimate High-Performance Workplace
Based on his experience as an insider at famed Southwest Airlines and consultant to dozens of other Fortune 500 companies, Jason Young offers a dramatically different approach to creating and sustaining a high-performance workplace. His solution for companies is to create an organizational culture where employees can do their best work and one that will produce the desired performance outcomes in productivity, profitability, employee retention, and customer satisfaction. The key is intentionally identifying and developing the essential factors that impact performance for any organization: leadership principles, management practices, team alignment, and employee behavior. These are the elements that truly define organizational culture and that have the greatest impact on results.
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Servicetopia – The Ultimate Customer Service Experience
In this presentation, Jason Young explains how a company can deliver a transformational service experience — Servicetopia — with each and every customer encounter. What is Servicetopia? Imagine an environment where all employees are aligned with the mission and vision of the company and they go to work committed to providing exceptional service to every customer, both internal and external. Purpose. Passion. Professional. Process. Pizazz. These are the hallmarks of Servicetopia, the behaviors required for delivering exceptional customer service, every day. In this presentation, Jason Young shares how a company can deliver on Servicetopia, where high levels of customer satisfaction and retention are sustained; and where employees derive personal and professional satisfaction from delivering great service and the customer is the beneficiary.
-
Lead Smart -- High-Performance Leadership
Jason Young teaches that leaders develop, motivate and empower people to achieve extraordinary results while providing vision and guidance throughout the entire process. Truly smart leaders know that is more than a mere statement of fact, but rather a personal and professional challenge to be met every day. Faced with two choices – lead smart or die – they’ll know what to do to achieve your organization’s success. They will find out the new definition of becoming a person of influence and how that applies to everyone in your organization. Your leaders will hear how organizing talent to build effective teams creates an incredible workplace culture and how applying successful coaching skills will help your teams excel.
They’ll learn how to handle change – for better or worse – and how effective disagreement management can enhance team productivity.
-
Smart Teams -- Creating Teams that Succeed Together
Teamwork. Team building. Team player. Successful organizations know that business is not really a game to be won or lost. But to achieve success, everyone must use many of the same principles found on our playing fields today. In this presentation, Jason Young goes beyond the buzzwords to expose the keys that help people work together as a team to achieve real success. By developing goals, your team will create shared initiatives out of trust and mutual respect for one another. That active collaboration will lead to employee empowerment and organizational momentum. You’ll discover how your All-Stars can raise the bar within your organization without alienating your other players while creating an environment that rewards risk-taking. From base hits to home runs, everyone plays their part to attain victory.
VIDEO
Jason Young Videos
REVIEWS
Jason Young Reviews
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Really appreciated Jason's willingness to customize his talk to suit our needs. And he was very adaptable and easy to work with the day of the event. Very good feedback from our attendees so far.
Portland Metropolitan Association of Realtors - Mar 14 2023 -
Very motivational speaker with grounded fundamental message. Believes in what he speaks.
Unknown - Oct 25 2011
LISTS
FAQ
How to book Jason Young?
Our booking agents have successfully helped clients around the world secure talent like Jason Young for speaking engagements, personal appearances, product endorsements, or corporate entertainment for over 15 years. The team at All American Entertainment represents and listens to the needs of organizations and corporations seeking to hire keynote speakers, celebrities or entertainers. Fill out a booking request form for Jason Young, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get pricing information and check availability for Jason Young or any other celebrity of your choice.
How much does it cost to book Jason Young?
Booking fees for Jason Young, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. Pricing often varies according to the circumstances, including the talent's schedule, market conditions, length of presentation, and the location of the event. Speaker fees listed on this website are intended to serve as a guideline only. In some cases, the actual quote may be above or below the stated range. For the most current fee to hire Jason Young, please fill out the booking request form or call our office at 1.800.698.2536 to speak with an experienced booking agent.
Who is the agent for Jason Young?
All American Entertainment has successfully secured celebrity talent like Jason Young for clients worldwide for more than 15 years. As a full-service talent booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Fill out the booking request form or call our office at 1.800.698.2536, and one of our agents will assist you to book Jason Young for your next private or corporate function.
What is a full-service talent booking agency?
All American Speakers is a "buyers agent" and exclusively represents talent buyers, meeting planners and event professionals, who are looking to secure celebrities and speakers for personal appearances, speaking engagements, corporate entertainment, public relations campaigns, commercials, or endorsements. We do not exclusively represent Jason Young or claim ourselves as the exclusive booking agency, business manager, publicist, speakers bureau or management for Jason Young or any other speaker or celebrity on this website. For more information on how we work and what makes us unique, please read the AAE Advantage.
Jason Young is a keynote speaker and industry expert who speaks on a wide range of topics including Customer Service, Personal Growth and Business. The estimated speaking fee range to book Jason Young for live events is Below $10,000, and for virtual events Below $10,000. Jason Young generally travels from Dallas, TX, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Libby Gill, Dr. Jackie Freiberg and Haydn Shaw. Contact All American Speakers for ratings, reviews, videos and information on scheduling Jason Young for an upcoming event.
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This website is a resource for event professionals and strives to provide the most comprehensive catalog of thought leaders and industry experts to consider for speaking engagements. A listing or profile on this website does not imply an agency affiliation or endorsement by the talent.
All American Entertainment (AAE) exclusively represents the interests of talent buyers, and does not claim to be the agency or management for any speaker or artist on this site. AAE is a talent booking agency for paid events only. We do not handle requests for donation of time or media requests for interviews, and cannot provide celebrity contact information.
