Doug Lipp
Keynote Speaker: Former Head of Training at Walt Disney University, Best-Selling Author, Business Consultant, Leadership & Customer Service Expert
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Travels From:
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Speaking Fee:
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Categories:Business, Inspirational, Sales, Business Leadership, Diversity & Inclusion, Customer Experience, Personal Growth, Author, Change Management, Communication, Human Resources, Teamwork & Teambuilding, Business Growth, Corporate Culture, Innovation, Marketing, Peak Performance, Family & Parenting, Creativity, Executive Leadership, Business Authors, Leadership, College, Motivational, Business Consulting, Future of Work, Futurism, Strategic Leadership, Workshop, Thought Leadership, Disruptive Thinking
Doug Lipp Biography
Doug Lipp is an international consultant, author, and keynote speaker specializing in leadership, customer service, and corporate culture. At age 29, Lipp led the Disney University training team at Walt Disney corporate headquarters. He began his career as a college intern in the Disneyland Marketing Department in Anaheim, where his speaking and leadership abilities were recognized by Disney's executive leadership. Fluent in Japanese, Lipp contributed to the opening of Disney's first international theme park as a member of the Tokyo Disneyland start-up team, where he helped manage both the construction and operations phases, including hiring and training more than 4,000 Japanese employees.
Lipp authored "The Success of Tokyo Disneyland," a book addressing the impact of culture on business. After the completion of Tokyo Disneyland, he returned to Disney headquarters to lead corporate training initiatives during a period of significant organizational change. Following his tenure at Disney, Lipp co-founded the Intercultural Relations Institute, a global consulting business, where he worked with corporations in Europe, Asia, the Middle East, and the United States. As Chair of SACTO's Pacific Rim Committee, Lipp served as an ambassador for the Sacramento region, facilitating international investment and job creation by attracting companies such as Kikkoman Soy Sauce, Gekkeikan Sake, and Mitsubishi Rayon to Sacramento.
Lipp later founded G. Douglas Lipp & Associates, a consulting firm providing services in leadership, change management, customer service, and global competitiveness. He serves as CEO and president of the firm. His book, "Disney U: How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees," presents lessons from Disney's leaders and has been translated into multiple languages. Lipp has delivered keynote presentations to audiences including McDonald's franchise owners and human-resource managers in North America.
Lipp has published books in both English and Japanese and has given more than 1,500 keynote presentations. Through case studies and stories about innovation, service, value, and leadership, Lipp demonstrates how organizational culture influences business outcomes and provides strategies for building a sustainable corporate culture. He works with organizations to strengthen their corporate culture and improve business performance.
Contact a speaker booking agent to check availability on Doug Lipp and other top speakers and celebrities.
Doug Lipp Speaking Topics
Disney stands the test of time as the ultimate icon of applied imagination. How did Walt Disney create “The Happiest Place on Earth?” What are the secrets behind its employee development dynasty? And how does it reinforce its organizational values, culture and brand on a day-to-day basis? During this animated and high-energy program, you’ll learn how Disney continues to capture and inspire the hearts and minds of thousands of employees around the globe through an unwavering devotion to the core values established by Walt himself. Learn how Disney University Founder Van France has brought to life — for generations of employees —Walt’s timeless values of Innovate, Support, Educate and Entertain.
Leaders build the culture, live the culture, and reinforce the culture every single day. Leadership has always set the tone within an organization, but today there’s growing consensus that a winning, sustainable culture is only achieved when it is ‘actively’ steeped throughout the entire organization. In this program, Doug persuasively demonstrates that organizational culture is much more than a coat of paint daubed on the walls of a building. Culture is the cornerstone of success and supports your business performance and all operations. As such, it’s uniquely yours and almost impossible for competitors to copy.
How has Disney managed to keep its employees and customers so fiercely devoted to the brand? How has it managed to continually top the charts as one of the world’s most loved brands? How can you learn from its practices to catapult your organization’s service strategies to even higher levels? Learn the four components that are at the heart of Disney University: Innovate. Support. Educate. Entertain. Discover how legendary service is a delicate balance between art and science. “Doing the ordinary in an extraordinary fashion” isn’t rocket science; customer service excellence must be ingrained throughout your culture. In this ever-changing economy, more companies than ever are realizing the strategic importance of transforming their service culture to differentiate themselves from competitors.
The best and the brightest make mistakes. However, the ability to learn from setbacks, then bounce back even stronger is the hallmark of market leaders. Join Doug as he discusses Walt Disney’s unrivaled focus on creating one of the strongest teams of dreamers and doers in the world. “Change or perish” defines the innovative Disney culture. Doug takes you behind-the-scenes to discover how Disney pushed through obstacles by relentlessly challenging the status quo in literally every corner of the company.
Walt Disney had it right all those years ago … “it is a small world.” And guess what? It’s getting even smaller! Mobility and greater access to multicultural markets is heralding in exciting, new opportunities for organizations willing to raise their diversity IQ. In this powerful and cutting-edge presentation, Doug Lipp shows that regardless of whether your organization is selling globally, the face of the customer is changing. Gone are the days of managing or marketing to a homogenous group. Customer groups, employees, channel partners, and shareholders now represent different cultures, generations, and ways of thinking. Organizations must adjust— or be willing to lose—in their global battle for market share.
Doug Lipp Videos
How do I book Doug Lipp to speak at my event?
Our experienced booking agents have successfully helped clients around the world secure speakers like Doug Lipp for speaking engagements, personal appearances, product endorsements, or corporate entertainment since 2002. Click the Check Schedule button above and complete the form on this page to check availability for Doug Lipp, or call our office at 1.855.383.8805 to discuss your upcoming event. One of our experienced agents will be happy to help you get speaking fee information and check availability for Doug Lipp or any other speaker of your choice.
How much does it cost to book Doug Lipp for a speaking engagement?
Speaking fees for Doug Lipp, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. The estimated fees to book Doug Lipp are $30,000 - $50,000 for live events and $10,000 - $20,000 for virtual events. For the most current speaking fee to hire Doug Lipp, click the Check Schedule button above and complete the form on this page, or call our office at 1.855.383.8805 to speak directly with an experienced booking agent.
What topics does Doug Lipp speak about?
Doug Lipp is a keynote speaker and industry expert who speaks on a wide range of topics such as Business, Inspirational, Sales, Business Leadership, Diversity & Inclusion, Customer Experience, Personal Growth, Author, Change Management, Communication, Human Resources, Teamwork & Teambuilding, Business Growth, Corporate Culture, Innovation, Marketing, Peak Performance, Family & Parenting, Creativity, Executive Leadership, Business Authors, Leadership, College, Motivational, Business Consulting, Future of Work, Futurism, Strategic Leadership, Workshop, Thought Leadership and Disruptive Thinking.
Where does Doug Lipp travel from?
Doug Lipp generally travels from Sacramento, CA, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances.
Who is the agent for Doug Lipp?
AAE Speakers Bureau has successfully secured keynote speakers like Doug Lipp for clients worldwide since 2002. As a full-service speaker booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Please click the Check Schedule button above and complete the form on this page including the details of your event, or call our office at 1.855.383.8805, and one of our agents will assist you to book Doug Lipp for your next private or corporate function.
What is a full-service speaker booking agency?
AAE Speakers Bureau is a full-service speaker booking agency, meaning we can completely manage the speaker’s or celebrity’s engagement with your organization from the time of booking your speaker through the event’s completion. We provide all of the services you need to host Doug Lipp or any other speaker of your choice, including offer negotiation, contractual assistance, accounting and billing, and event speaker travel and logistics services. When you book a speaker with us, we manage the process of hosting a speaker for you as an extension of your team. Our goal is to give our clients peace of mind and a best-in-class service experience when booking a speaker with us.
Why is AAE Speakers Bureau different from other booking agencies?
If you’re looking for the best speaker recommendations, paired with a top-notch customer service experience, you’re in the right place. At AAE Speakers Bureau, we exclusively represent the interests of our clients - professional organizations, companies, universities, and associations. We intentionally do not represent the speakers we feature or book. That is so we can present our clients with the broadest and best performing set of speaker options in the market today, and we can make these recommendations without any obligation to promote a specific speaker over another. This is why when our agents suggest a speaker for your event, you can be assured that they are of the highest quality with a history of proven success with our other clients.
Doug Lipp is a keynote speaker and industry expert who speaks on a wide range of topics including Business, Inspirational and Sales. The estimated speaking fee range to book Doug Lipp for live events is $30,000 - $50,000, and for virtual events $10,000 - $20,000. Doug Lipp generally travels from Sacramento, CA, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Eric Boles, Libby Gill and Adam Markel. Contact All American Speakers for ratings, reviews, videos and information on scheduling Doug Lipp for an upcoming event.
SPEAKING TOPICS
Doug Lipp Speaking Topics
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Lessons from Disney U: The Wonderful World of an Enduring Brand
Disney stands the test of time as the ultimate icon of applied imagination. How did Walt Disney create “The Happiest Place on Earth?” What are the secrets behind its employee development dynasty? And how does it reinforce its organizational values, culture and brand on a day-to-day basis? During this animated and high-energy program, you’ll learn how Disney continues to capture and inspire the hearts and minds of thousands of employees around the globe through an unwavering devotion to the core values established by Walt himself. Learn how Disney University Founder Van France has brought to life — for generations of employees —Walt’s timeless values of Innovate, Support, Educate and Entertain.
-
Organizational Culture: It's More than a Coat of Paint
Leaders build the culture, live the culture, and reinforce the culture every single day. Leadership has always set the tone within an organization, but today there’s growing consensus that a winning, sustainable culture is only achieved when it is ‘actively’ steeped throughout the entire organization. In this program, Doug persuasively demonstrates that organizational culture is much more than a coat of paint daubed on the walls of a building. Culture is the cornerstone of success and supports your business performance and all operations. As such, it’s uniquely yours and almost impossible for competitors to copy.
-
The Magic of Exceptional Customer Service: Keep Plussing the Show
How has Disney managed to keep its employees and customers so fiercely devoted to the brand? How has it managed to continually top the charts as one of the world’s most loved brands? How can you learn from its practices to catapult your organization’s service strategies to even higher levels? Learn the four components that are at the heart of Disney University: Innovate. Support. Educate. Entertain. Discover how legendary service is a delicate balance between art and science. “Doing the ordinary in an extraordinary fashion” isn’t rocket science; customer service excellence must be ingrained throughout your culture. In this ever-changing economy, more companies than ever are realizing the strategic importance of transforming their service culture to differentiate themselves from competitors.
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Even Monkeys Fall From Tress: Learn From Mistakes and Embrace Change
The best and the brightest make mistakes. However, the ability to learn from setbacks, then bounce back even stronger is the hallmark of market leaders. Join Doug as he discusses Walt Disney’s unrivaled focus on creating one of the strongest teams of dreamers and doers in the world. “Change or perish” defines the innovative Disney culture. Doug takes you behind-the-scenes to discover how Disney pushed through obstacles by relentlessly challenging the status quo in literally every corner of the company.
-
It's a small, small world: The Globe is Shrinking. Is Your Business Expanding?
Walt Disney had it right all those years ago … “it is a small world.” And guess what? It’s getting even smaller! Mobility and greater access to multicultural markets is heralding in exciting, new opportunities for organizations willing to raise their diversity IQ. In this powerful and cutting-edge presentation, Doug Lipp shows that regardless of whether your organization is selling globally, the face of the customer is changing. Gone are the days of managing or marketing to a homogenous group. Customer groups, employees, channel partners, and shareholders now represent different cultures, generations, and ways of thinking. Organizations must adjust— or be willing to lose—in their global battle for market share.
VIDEO
Doug Lipp Videos
BOOKS
REVIEWS
Doug Lipp Reviews
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The Smilist - Jan 31 2023
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Doug was the exact fit for our summit! Overall, it was a GREAT experience.
FirstKey Homes - Sep 02 2022 -
We've worked with 30+ guest speakers over the past year. Doug was the most prepared, thoughtful of all of them. He had an executive (good) crying. A+
Accenture - May 27 2021 -
Nationwide Mutual Insurance Company - Jul 23 2019
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AAIM Employers' Association - May 06 2019
NEWS
Doug Lipp News
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Leadership consultant Doug Lipp gained his confidence at Sac State
Doug Lipp created his own major at Sac State – a master’s in international business communication – and used it to launch a career as a successful business speaker and author.
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Roseville Chamber wants to bring a little magic to event ...
Doug Lipp, the former head of training at Disney University, will speak at the Roseville Chamber of Commerce's annual business, networking and economic ...
FAQS
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How do I book Doug Lipp to speak at my event?
Our experienced booking agents have successfully helped clients around the world secure speakers like Doug Lipp for speaking engagements, personal appearances, product endorsements, or corporate entertainment since 2002. Click the Check Schedule button above and complete the form on this page to check availability for Doug Lipp, or call our office at 1.855.383.8805 to discuss your upcoming event. One of our experienced agents will be happy to help you get speaking fee information and check availability for Doug Lipp or any other speaker of your choice. -
How much does it cost to book Doug Lipp for a speaking engagement?
Speaking fees for Doug Lipp, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. The estimated fees to book Doug Lipp are $30,000 - $50,000 for live events and $10,000 - $20,000 for virtual events. For the most current speaking fee to hire Doug Lipp, click the Check Schedule button above and complete the form on this page, or call our office at 1.855.383.8805 to speak directly with an experienced booking agent. -
What topics does Doug Lipp speak about?
Doug Lipp is a keynote speaker and industry expert who speaks on a wide range of topics such as Business, Inspirational, Sales, Business Leadership, Diversity & Inclusion, Customer Experience, Personal Growth, Author, Change Management, Communication, Human Resources, Teamwork & Teambuilding, Business Growth, Corporate Culture, Innovation, Marketing, Peak Performance, Family & Parenting, Creativity, Executive Leadership, Business Authors, Leadership, College, Motivational, Business Consulting, Future of Work, Futurism, Strategic Leadership, Workshop, Thought Leadership and Disruptive Thinking. -
Where does Doug Lipp travel from?
Doug Lipp generally travels from Sacramento, CA, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. -
Who is the agent for Doug Lipp?
AAE Speakers Bureau has successfully secured keynote speakers like Doug Lipp for clients worldwide since 2002. As a full-service speaker booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Please click the Check Schedule button above and complete the form on this page including the details of your event, or call our office at 1.855.383.8805, and one of our agents will assist you to book Doug Lipp for your next private or corporate function. -
What is a full-service speaker booking agency?
AAE Speakers Bureau is a full-service speaker booking agency, meaning we can completely manage the speaker’s or celebrity’s engagement with your organization from the time of booking your speaker through the event’s completion. We provide all of the services you need to host Doug Lipp or any other speaker of your choice, including offer negotiation, contractual assistance, accounting and billing, and event speaker travel and logistics services. When you book a speaker with us, we manage the process of hosting a speaker for you as an extension of your team. Our goal is to give our clients peace of mind and a best-in-class service experience when booking a speaker with us. -
Why is AAE Speakers Bureau different from other booking agencies?
If you’re looking for the best speaker recommendations, paired with a top-notch customer service experience, you’re in the right place. At AAE Speakers Bureau, we exclusively represent the interests of our clients - professional organizations, companies, universities, and associations. We intentionally do not represent the speakers we feature or book. That is so we can present our clients with the broadest and best performing set of speaker options in the market today, and we can make these recommendations without any obligation to promote a specific speaker over another. This is why when our agents suggest a speaker for your event, you can be assured that they are of the highest quality with a history of proven success with our other clients.
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