KEYNOTE SPEAKERS

Customer Experience & Leadership Expert, President of Customer Bliss & Author of "Chief Customer Officer"

Customer Service Expert, Bestselling Author & Creator of "The Nordstrom Way"

Customer Experience Expert; Author of "Becoming The Experience Maker" & "Winning at Social Customer Care"

Customer Experience & Leadership Expert; Trusted C-Suite Advisor; Building Loyalty in the Marketplace and the Workplace

Customer Experience Futurist, Bestselling Author & Host of "The Modern Customer" Podcast

Business Growth & Customer Experience Expert

Digital Transformation Expert & Futurist, Bestselling Author of "Socialnomics"

Customer Experience & Storytelling Expert in Business; Best-Selling Author, Chief Strategy Officer at Steller Collective

Brand Leadership Expert & Author of "What Great Brands Do"

Customer Service Expert, Formerly with the Disney Institute, Business Author

Globally-Recognized Customer Experience Expert

Award Winning Entrepreneur & Brand Hysteria Expert; CEO of Johnny Cupcakes

Host of the Award-Winning "On Purpose" Podcast & "Messy Love"; NYT Bestselling Author; Chief Purpose Officer of Calm; Co-Founder of Icon Media & Sama Tea

Organizational Culture Consultant & Bestselling Author; Former Vice President, Talent and Vice President, Sustainability at Chick-fil-A, Inc.

Inspirational Speaker, Executive Coach at McK Consulting, Brand Manager & Author

Customer Experience & Service Delivery Authority; Bestselling Author of "High-Tech, High-Touch Customer Service"

Legendary Hotelier Renowned for Creating a Culture of Service & Hospitality; Former President & COO of the Ritz Carlton Hotel Company

Nationally Recognized Expert & 4X Bestselling Author on DE&I, Leadership, Marketing & Sales, the Customer Experience and Consumer Trends

Leadership, Teamwork & Performance Expert; Bestselling Author; President of Sanborn & Associates

Business Leader, Public Relations & Branding Practitioner; CEO of ZavoMedia PR Group & Author of "B.E.P.I.C."