KEYNOTE SPEAKERS

Former CMO at Beats by Dre & VP at Apple; Founder of ØPUS United & ØPUS Intelligence Labs, Marketing Innovator & Brand Genius

Director of Results at The Customer Focus

Customer Experience Expert; Author of "Becoming The Experience Maker" & "Winning at Social Customer Care"

Expert on Storytelling in a Post-AI World for Leaders, Managers and Teams to Drive Trust, Engagement and Growth

Former Global Director of Happiness, Marketing & Communication at Coca-Cola; Expert in Positive Leadership; Happiness & Neuroscience Specialist; English, French & Spanish Speaker

Customer Experience Futurist, Bestselling Author & Host of "The Modern Customer" Podcast

Global Marketing Leader; Chief Marketing Officer for the NotCompany (NotCo)

Customer Experience Researcher, Innovator & Entrepreneur

Brand Leadership Expert & Author of "What Great Brands Do"

Customer Experience & Leadership Expert, President of Customer Bliss & Author of "Chief Customer Officer"

Founding Partner at DCM Insights; Co-Author of The Challenger Sale, The Challenger Customer & The Effortless Experience

Globally-Minded, C-Suite Executive; Member of the Latino Corporate Directors Association; Former EVP & COO of Sam’s Club

Marketing & Sales Futurist, Customer Experience Thought Leader, Best-Selling Author

Author and World’s Leading Educator & Motivator for Uplifting Customer Service

Customer Experience & Service Delivery Authority; Bestselling Author of "High-Tech, High-Touch Customer Service"

Award-Winning Keynote Speaker, NYT and WSJ Best-Selling Author, World-Renowned Expert in Customer Service & Customer Experience

Loyalty Economics Expert, Creator of Net Promoter System, Author, Bain Fellow

Healthcare Futurist, Global Innovation Expert & Future of Leadership Speaker

Customer Service Expert, Formerly with the Disney Institute, Business Author

Legendary Hotelier Renowned for Creating a Culture of Service & Hospitality; Former President & COO of the Ritz Carlton Hotel Company