KEYNOTE SPEAKERS

Marketing & Sales Futurist, Customer Experience Thought Leader, Best-Selling Author

Customer Experience & Leadership Expert, President of Customer Bliss & Author of "Chief Customer Officer"

Marketing Futurist, Customer Experience Expert & Best-Selling Author of "Instabrain: The New Rules For Marketing To Generation Z"

Customer Experience Expert; Author of "Becoming The Experience Maker" & "Winning at Social Customer Care"

Former Senior-Level Manager at Southwest Airlines; Founder of Culturetopia; Expert in Leadership Development, Corporate Culture & Customer Service

Customer Service Expert, Bestselling Author & Creator of "The Nordstrom Way"

Customer Service Expert, Formerly with the Disney Institute, Business Author

Former Head of Training at Walt Disney University, Best-Selling Author, Business Consultant, Leadership & Customer Service Expert

Globally-Recognized Customer Experience Expert

E-Commerce Expert in Luxury & Fashion; Co-Founder of Gilt, CEO of GLAMSQUAD, Managing Partner of Clerisy

Founder and CEO of CX Journey; Customer Experience Expert & Author

Brand Leadership Expert & Author of "What Great Brands Do"

Customer Experience Expert

President & Chief Experience Officer at Integrated Loyalty Systems

Researcher, Advisor & Author; Leading Expert in Brilliant Resilience

Sales Motivational Speaker; Intentionality & Growth Mindset Expert, Host of the "Midweek Midday Motivational Minute"; Author of "JOLT"

President & Chief Strategy Officer at The Engineered Innovation Group; Bestselling Author; Former VP at Salesforce

Customer Experience Researcher, Innovator & Entrepreneur

Award-Winning Keynote Speaker, NYT and WSJ Best-Selling Author, World-Renowned Expert in Customer Service & Customer Experience

Legendary Hotelier Renowned for Creating a Culture of Service & Hospitality; Former President & COO of the Ritz Carlton Hotel Company