KEYNOTE SPEAKERS

Customer Service Expert, Formerly with the Disney Institute, Business Author

Customer Experience Expert; Author of "Becoming The Experience Maker" & "Winning at Social Customer Care"

Customer Service Expert, Bestselling Author & Creator of "The Nordstrom Way"

Best-Selling Author of "Walt Disney's Way"

Former Senior-Level Manager at Southwest Airlines; Founder of Culturetopia; Expert in Leadership Development, Corporate Culture & Customer Service

President & Chief Experience Officer at Integrated Loyalty Systems

Business Consultant & Founder, Carawan Global Group; Accountability & Leadership Performance Speaker

Marketing Futurist, Customer Experience Expert & Best-Selling Author of "Instabrain: The New Rules For Marketing To Generation Z"

Marketing & Sales Futurist, Customer Experience Thought Leader, Best-Selling Author

IBM Futurist, Bestselling Author of the Goldfish Series, Customer Experience & Artificial Intelligence Thought Leader

Customer Experience Futurist, Bestselling Author & Host of "The Modern Customer" Podcast

Best-Selling Author of "The Art of Selling to the Affluent"; Founder of The Oechsli Institute; Researcher & Authority on Wealthy Clientele

Customer Experience & Service Delivery Authority; Bestselling Author of "High-Tech, High-Touch Customer Service"

Customer Experience Expert

Founder of The New Normal Fund; Former COO at Gainsight & Board Director

President & Chief Strategy Officer at The Engineered Innovation Group; Bestselling Author; Former VP at Salesforce

Leadership Development & Empowerment Speaker; Customer Experience Expert; Founder & President of the Latina Leadership Collective; Author of Bilingual Children's Books

Customer Experience Researcher, Innovator & Entrepreneur

Founder of the Partyman Group, Hospitality Industry Thought Leader & Author of "The Experience Business"

Chief Experience & Innovation Officer at PatientPoint; Top LinkedIn Voice, Cancer Survivor, Neurodiversity Advocate & Champion