KEYNOTE SPEAKERS

Customer Experience & Leadership Expert, President of Customer Bliss & Author of "Chief Customer Officer"

Marketing & Sales Futurist, Customer Experience Thought Leader, Best-Selling Author

Global Thought Leader in Business Growth & Innovation; Chief Strategy & Research Officer The Futurum Group; Bestselling Author; Host of "What's Next" Podcast

Authority on Innovation & Leadership, Serial Entrepreneur, Venture Capital Investor; NYT Bestselling Author of "The Road to Reinvention"

Digital Transformation Expert & Futurist, Bestselling Author of "Socialnomics"

Accelerating Growth Motivator, Olympian & New York Times Bestselling Author

Customer Service Expert, Bestselling Author & Creator of "The Nordstrom Way"

Founder and CEO of CX Journey; Customer Experience Expert & Author

Customer Experience Expert; Author of "Becoming The Experience Maker" & "Winning at Social Customer Care"

Leading Authority on 21st Century Teamwork, Collaboration, Innovation & Performance in the Age of AI; Management Thinker; Bestselling Author of "Get Big Things Done"

Business Growth & Customer Experience Expert

Founder of the Partyman Group, Hospitality Industry Thought Leader & Author of "The Experience Business"

Leadership, Change & Service Innovation Strategist; Voted Among the "Top 30 Best Minds on Leadership"; Best-Selling Author of "Do Something Now"

E-Commerce Expert, Bestselling Author & TEDx Speaker

Leading Urbanist, Economist & Author of "The Rise of the Creative Class"

Marketing Futurist, Customer Experience Expert & Best-Selling Author of "Instabrain: The New Rules For Marketing To Generation Z"

Advisor, Investor & Advocate; Founder & Former CEO of S'well; Henry Crown Fellow at The Aspen Institute; Consumer Products Leader

Founding Partner at DCM Insights; Co-Author of The Challenger Sale, The Challenger Customer & The Effortless Experience

Customer Service Expert, Formerly with the Disney Institute, Business Author

Customer Experience & Leadership Expert; Trusted C-Suite Advisor; Building Loyalty in the Marketplace and the Workplace