CRM Speakers

Workplace Expert, Happiness Consultant & Global Speaker

America’s First Black Female Combat Pilot, Former Marine & Cop; Author of "Zero to Breakthrough”

President of Customer Bliss & Author of "Chief Customer Officer"

Best-Selling Author, Futurist & Expert on Healthcare, Business Trends, Innovation & Customer Experience; Holder of over 40 US Patents

Customer Service Expert, Bestselling Author & Creator of "The Nordstrom Way"

Marketing & Sales Futurist, Customer Experience Thought Leader, Best-Selling Author

World’s Leading Expert in Brilliance & Resilience | Keynote Speaker | Author

Customer Service & Experience Expert; New York Times Bestselling Author

Leadership Speaker; Expert on Employee & Customer Experience for Driving Business Growth; Bestselling Author of “From Impressed To Obsessed”

Customer Experience Consultant & Bestselling Author

Sales & Service Culture Consultant and Founder of The Progress Agents

Business of Healthcare Expert

Customer Experience Coach, Marketing Strategy Expert, Author & Podcaster

Co-Founders of John’s Crazy Socks

Marketing Futurist, Customer Experience Expert & Best-Selling Author of "Instabrain: The New Rules For Marketing To Generation Z"

Leadership Development & Empowerment Speaker; Customer Experience Expert; Founder & President of the Latina Leadership Collective; Author of Bilingual Children's Books

Customer Experience Thought Leader, People Performance Strategist, Former Disney University Faculty Member & Disney Institute Management Consultant

Founder & Chairwoman of Douyon Signature; Former International User Experience Researcher at Uber

Entrepreneur & Chief Customer Officer at Gainsight

Founder & CEO of Sales Engine, Clinical Professor of Innovation & Entrepreneurship at Northwestern’s Kellogg School of Management