CRM Speakers

Happiness Coach & Culture Chief at Delivering Happiness

America’s First Black Female Combat Pilot, Former Marine & Cop; Author of "Zero to Breakthrough”

Customer Service & Experience Expert; New York Times Bestselling Author

President of Customer Bliss & Author of "Chief Customer Officer"

Best-Selling Author, Futurist & Expert on Healthcare, Business Trends, Innovation & Customer Experience; Holder of over 40 US Patents

Customer Service Expert, Bestselling Author & Creator of "The Nordstrom Way"

Leadership Speaker; Expert on Employee & Customer Experience for Driving Business Growth; Bestselling Author of “From Impressed To Obsessed”

Marketing & Sales Futurist, Customer Experience Thought Leader, Best-Selling Author

Speaker, Author, Life Coach & Entrepreneur

Customer Experience Consultant & Bestselling Author

Sales & Service Culture Consultant and Founder of The Progress Agents

Business of Healthcare Expert

Customer Experience Coach, Marketing Strategy Expert, Author & Podcaster

Co-Founders of John’s Crazy Socks

Marketing Futurist, Customer Experience Expert & Best-Selling Author of "Instabrain: The New Rules For Marketing To Generation Z"

President & Chief Strategy Officer at The Engineered Innovation Group; Former VP of Customer & Market Insights at Salesforce; Author of "Success with Less"

Leadership Development & Empowerment Speaker; Customer Experience Expert; Founder & President of the Latina Leadership Collective; Author of Bilingual Children's Books

Customer Experience Thought Leader, People Performance Strategist, Former Disney University Faculty Member & Disney Institute Management Consultant

Founder & Chairwoman of Douyon Signature; Former International User Experience Researcher at Uber

Entrepreneur & Chief Customer Officer at Gainsight