KEYNOTE SPEAKERS

Marketing & Sales Futurist, Customer Experience Thought Leader, Best-Selling Author

Customer Service Expert, Bestselling Author & Creator of "The Nordstrom Way"

Corporate Culture & Leadership Strategist, Best-Selling Author of "Do Something Now"

Former Head of Training at Walt Disney University & Bestselling Author; International Keynote Speaker

Customer Service Expert, Formerly with the Disney Institute, Business Author

Customer Experience Consultant & Bestselling Author

Former Senior-Level Manager at Southwest Airlines & Founder of Culturetopia

Brand Leadership Expert & Author of "What Great Brands Do"

Organizational Theorist, Management Consultant & Author

Leading Urbanist, Economist & Author of "The Rise of the Creative Class"

Former Walmart Executive, Bestselling Business Author, Human Resources & Retail Sales Speaker

Legendary Hotelier Renowned for Creating a Culture of Service, Former President & COO of the Ritz Carlton Hotel Company

World-Wide Best-Selling Author, Speaker & Advisor

Founding Partner at DCM Insights; Co-Author of The Challenger Sale, The Challenger Customer & The Effortless Experience

Former Disney Institute Professor, Comedian & Customer Experience Consultant Focused on Creating the Happiest Workplace on Earth

Founder, Conspiracy of Love, B Corp Consultancy Advising Fortune 500 Companies on Sustainable and Inclusive Growth, Employee Engagement & Impact Innovation; Bestselling Author; Inspiring International AAPI Speaker

Customer Experience Coach, Marketing Strategy Expert, Author & Podcaster

Bestselling Author, Senior Fellow at Duke University’s CASE Center & Co-Founder of Thinkwell

Customer Experience Expert

Serial Entrepreneur, New York Times Best-Selling Author & Venture Capital Investor