Martha Rogers
Keynote Speaker: Co-Developer of the "One to One" Philosophy, Leading Authority on Customer Relationship Management Strategy
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Martha Rogers Biography
Business 2.0 Magazine named Martha Rogers, PhD, one of the “19 most important business gurus of the past century.” The World Technology Network named her as “an innovator most likely to create visionary ripple effects.”
Recognized for the past decade as one of the world's leading experts on customer-based business strategies and growing customer value, Rogers’ experience, expertise, and ability to think "out of the box" makes her equally popular with media interviewers, speaking event planners, and Fortune global 1000 executives. She helps organizations learn more about balancing long and short-term goals by managing customer value and building stronger customer relationships, explaining what empowered customers, networked employees, innovation, and trust mean for the future of every business, and why and how to overhaul your business model before your competitor does it for you.
Rogers’ most innovative strategic thinking is embodied in her book Return On Customer, which documents the customer base as a revenue-producing asset for businesses, capable of driving a company's long-term economic worth. The book has climbed into the top 20 business books on Amazon, was a top ten business bestseller for 2005 with 800CEORead.com, and Fast Company named the book one of the “15 most important reads” of the year.
Rogers’ latest book, co-authored with business guru Don Peppers, Rules to Break & Laws to Follow, upends some of the most cherished but wrongheaded thinking of the past century, and offers a solid road forward for intrepid leaders determined to succeed.
Rogers is a founding partner of Peppers & Rogers Group, which in 2003 joined Carlson Marketing Worldwide. An Adjunct Professor at the Fuqua School of Business at Duke University, she is the co-director of the Duke Center for Customer Relationship Management. She is widely published in academic and trade journals, including Harvard Business Review, Journal of Advertising Research, Journal of Public Policy and Marketing, and Journal of Applied Psychology.
Named International Sales and Marketing Executives' Educator of the Year, Rogers was also named, along with Don Peppers, Direct Marketer of the Year by DM Days New York. Accenture's Institute for Strategic Change ranked her among the global “Top 100 Business Intellectuals.”
Rogers began her professional career as a copywriter and advertising executive, and earned her PhD at the University of Tennessee as a Bickel fellow. At Peppers & Rogers Group, she has led several large subscription-based research studies focusing on particular aspects of CRM. She serves on the Board of Directors for ClickSquared.
Contact a speaker booking agent to check availability on Martha Rogers and other top speakers and celebrities.
Martha Rogers Speaking Topics
-The Three Rs of Loyalty: Relationship, Reward, Recognition
-At What Price Loyalty? The Six Myths of Customer Loyalty
-Loyalty IS the New Black: Best Practices and the Value of Relationship Strength
-Long-Term Leadership in a Short-Term World
-Return on Customer: Breaking the Rules to Maximize Enterprise Value
-Have You Looked at Your Data Lately? You Can Get More for Less
-Customers Are Like Little Financial Assets, with Collective Memory
-Herding Cats: Social Networks and How to Leverage Them
-Tweet, Google, Bing, POP--Ride the Bubble, Avoid the Drop
-Merging with Our Machines: PMT, WOM and Society
-The 1to1 Future: Are We There Yet?
-Competing for Trust: Post Crisis Strategies for a Twitter Economy
-Leadership in Times of Challenge and Opportunity
-You Can't Outrun a Bear Market, But You Can be Ready for the Recovery
-Radical Times Require Radical Action: Leaders Needed, Inquire Within
-Bits, Bytes and Bucks: Monetizing New Technology and Relationships
-She Blinded Me with Science: Tomorrow Comes Faster Than It Used To
-Excellence or Innovation? Pick One
-Innovation & Advantage: Driving Creativity for Competitive Stance
-The Wisdom of Dissent: Innovative Decisions Require Diverse Points of View
Martha Rogers Videos
Extreme Trust: Honesty as a Competitive Advantage
Return on Customer: Creating Maximum Value From Your Scarcest Resource
Managing Customer Relationships: A Strategic Framework
The One to One B2B: Customer Relationship Management Strategies for the Real Economy
Powerthink: Cooperative Critical Thinking Activities (Grade 3)
How do I book Martha Rogers to speak at my event?
Our experienced booking agents have successfully helped clients around the world secure speakers like Martha Rogers for speaking engagements, personal appearances, product endorsements, or corporate entertainment since 2002. Click the Check Schedule button above and complete the form on this page to check availability for Martha Rogers, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get speaking fee information and check availability for Martha Rogers or any other speaker of your choice.
How much does it cost to book Martha Rogers for a speaking engagement?
Speaking fees for Martha Rogers, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. The estimated fee for a live event is $30,000 - $50,000. For the most current speaking fee to hire Martha Rogers, click the Check Schedule button above and complete the form on this page, or call our office at 1.800.698.2536 to speak directly with an experienced booking agent.
What topics does Martha Rogers speak about?
Martha Rogers is a keynote speaker and industry expert who speaks on a wide range of topics such as Authors, Customer Service, Sales, Strategic Leadership, Marketing, Technology, Business Leadership, Business Ethics, Women in Business, Consulting, Futurism, Social Media, Communication, Business, Inspirational, Motivational, Economy, Finance, Corporate Strategy and Women in Tech.
Where does Martha Rogers travel from?
Martha Rogers generally travels from Connecticut, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances.
Who is the agent for Martha Rogers?
AAE Speakers Bureau has successfully secured keynote speakers like Martha Rogers for clients worldwide since 2002. As a full-service speaker booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Please click the Check Schedule button above and complete the form on this page including the details of your event, or call our office at 1.800.698.2536, and one of our agents will assist you to book Martha Rogers for your next private or corporate function.
What is a full-service speaker booking agency?
AAE Speakers Bureau is a full-service speaker booking agency, meaning we can completely manage the speaker’s or celebrity’s engagement with your organization from the time of booking your speaker through the event’s completion. We provide all of the services you need to host Martha Rogers or any other speaker of your choice, including offer negotiation, contractual assistance, accounting and billing, and event speaker travel and logistics services. When you book a speaker with us, we manage the process of hosting a speaker for you as an extension of your team. Our goal is to give our clients peace of mind and a best-in-class service experience when booking a speaker with us.
Why is AAE Speakers Bureau different from other booking agencies?
If you’re looking for the best speaker recommendations, paired with a top-notch customer service experience, you’re in the right place. At AAE Speakers Bureau, we exclusively represent the interests of our clients - professional organizations, companies, universities, and associations. We intentionally do not represent the speakers we feature or book. That is so we can present our clients with the broadest and best performing set of speaker options in the market today, and we can make these recommendations without any obligation to promote a specific speaker over another. This is why when our agents suggest a speaker for your event, you can be assured that they are of the highest quality with a history of proven success with our other clients.
Martha Rogers is a keynote speaker and industry expert who speaks on a wide range of topics including Authors, Customer Service and Sales. The estimated speaking fee range to book Martha Rogers for live events is $30,000 - $50,000. Please contact us for virtual event fees. Martha Rogers generally travels from Connecticut, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Dr. Jackie Freiberg, Don Peppers and Dyana Valentine. Contact All American Speakers for ratings, reviews, videos and information on scheduling Martha Rogers for an upcoming event.
SPEAKING TOPICS
Martha Rogers Speaking Topics
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Relationship Strength and Loyalty
-The Three Rs of Loyalty: Relationship, Reward, Recognition
-At What Price Loyalty? The Six Myths of Customer Loyalty
-Loyalty IS the New Black: Best Practices and the Value of Relationship Strength
-
Metrics for the Long-term
-Long-Term Leadership in a Short-Term World
-Return on Customer: Breaking the Rules to Maximize Enterprise Value
-Have You Looked at Your Data Lately? You Can Get More for Less
-Customers Are Like Little Financial Assets, with Collective Memory
-
Looking Forward
-Herding Cats: Social Networks and How to Leverage Them
-Tweet, Google, Bing, POP--Ride the Bubble, Avoid the Drop
-Merging with Our Machines: PMT, WOM and Society
-The 1to1 Future: Are We There Yet?
-
Leadership in the New Economic World Order
-Competing for Trust: Post Crisis Strategies for a Twitter Economy
-Leadership in Times of Challenge and Opportunity
-You Can't Outrun a Bear Market, But You Can be Ready for the Recovery
-Radical Times Require Radical Action: Leaders Needed, Inquire Within
-
Innovation
-Bits, Bytes and Bucks: Monetizing New Technology and Relationships
-She Blinded Me with Science: Tomorrow Comes Faster Than It Used To
-Excellence or Innovation? Pick One
-Innovation & Advantage: Driving Creativity for Competitive Stance
-The Wisdom of Dissent: Innovative Decisions Require Diverse Points of View
VIDEO
Martha Rogers Videos
BOOKS
Extreme Trust: Honesty as a Competitive Advantage
Return on Customer: Creating Maximum Value From Your Scarcest Resource
Managing Customer Relationships: A Strategic Framework
The One to One B2B: Customer Relationship Management Strategies for the Real Economy
Powerthink: Cooperative Critical Thinking Activities (Grade 3)
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