KEYNOTE SPEAKERS

IBM Futurist, Bestselling Author of the Goldfish Series, Customer Experience & Artificial Intelligence Thought Leader

Leadership Speaker; Expert on Employee & Customer Experience for Driving Business Growth; Bestselling Author of “From Impressed To Obsessed”

Marketing & Sales Futurist, Customer Experience Thought Leader, Best-Selling Author

Multicultural Marketing & Business Trends Expert

Customer Experience Coach, Marketing Strategy Expert, Author & Podcaster

Chief Experience Officer at Unigroup; Organizational Strategy Consultant

Chief Evangelist at BombBomb & Author

Marketing Futurist, Customer Experience Expert & Best-Selling Author of "Instabrain: The New Rules For Marketing To Generation Z"

Former Head of Trends at Insider Trends

Global Head of Learning & Development at Eventbrite

Founder of Casaco Realty & Sociable Living

Founding Partner at DCM Insights; Co-Author of The Challenger Sale, The Challenger Customer & The Effortless Experience

Experience Management (#XM) Visionary, Keynote Speaker, Head of Qualtrics XM Institute & Co-Founder of CXPA.org

Customer Experience Consultant & Futurist; Forbes Columnist & Host of "The Modern Customer"

Brand Leadership Expert & Author of "What Great Brands Do"

President of Customer Bliss & Author of "Chief Customer Officer"

Best-Selling Author, Futurist & Expert on Healthcare, Business Trends, Innovation & Customer Experience; Holder of over 40 US Patents

Customer Service Expert, Bestselling Author & Creator of "The Nordstrom Way"

Thought-Leader in Communication & Customer Service

Former Head of Training at Walt Disney University & Bestselling Author; International Keynote Speaker