KEYNOTE SPEAKERS

Founder of Constellation Research, AI Expert, Author

Marketing & Sales Futurist, Customer Experience Thought Leader, Best-Selling Author

Bill Skrapits: Winery Consultant and Award Winning Wine Blending Craftsman

Customer Experience & Service Delivery Authority; Bestselling Author of "High-Tech, High-Touch Customer Service"

Leading Urbanist, Economist & Author of "The Rise of the Creative Class"

NYC Real Estate Queen, "Shark Tank" Shark, Host of "Barbara In Your Pocket"

Social Entrepreneur, Futurist & Activist

World-Renowned Authority on Customer Loyalty & Service Innovation, Best-Selling Author

Customer Service Expert, Bestselling Author & Creator of "The Nordstrom Way"

Customer Experience Thought Leader, CEO of Beyond Philosophy CX Consultancy, Author & Podcast Host

Former Disney Institute Professor, Comedian & Customer Experience Consultant Focused on Creating the Happiest Workplace on Earth

Business Management Expert, Consultant & Bestselling Author

World-Renowned Keynote Speaker; Author of "Connecting Like A PRO®"; Expert in Communication, Leadership & Sales

Founding Partner at DCM Insights; Co-Author of The Challenger Sale, The Challenger Customer & The Effortless Experience

Strategic Leadership Advisor & NYT Bestselling Author of "The Leadership Contract" and "Accountable Leaders"

Hiten Shah is an American entrepreneur and startup advisor. He is the cofounder and president of the analytics companies KISSmetrics and Crazy Egg.

Social Media and Call Center Management Expert

Former Professional Tennis Player, World-Renowned Tennis Coach & Analyst for ESPN

Environment & Education Advocate; Former Democratic Senator of California

Stand-Up Comedian, Actress & Impressionist; Former Cast Member on "Saturday Night Live"