KEYNOTE SPEAKERS

Former Chief Marketing Officer at Zillow & Former Senior Vice President at Starbucks; Customer-Centric Innovation Expert

Customer Experience Coach, Marketing Strategy Expert, Author & Podcaster

Marketing Futurist, Customer Experience Expert & Best-Selling Author of "Instabrain: The New Rules For Marketing To Generation Z"

Former Head of Trends at Insider Trends

Customer Experience Consultant & Futurist; Forbes Columnist & Host of "The Modern Customer"

CEO of Johnny Cupcakes, Award Winning Entrepreneur & Brand Hysteria Expert

Brand Leadership Expert & Author of "What Great Brands Do"

Professor of Business Administration & Senior Associate Dean for Strategy and Innovation at Harvard Business School

Customer Experience Consultant & Bestselling Author

CEO of multiple ventures, Former Lead of Global Innovation at P&G FutureWorks, Former Global Marketing Innovation at Coca-Cola Co.

Global Thought Leader, Futurist & Author

Customer Service Expert, Bestselling Author & Creator of "The Nordstrom Way"

Marketing & Sales Futurist, Customer Experience Thought Leader, Best-Selling Author

Multicultural Marketing & Business Trends Expert

Thought-Leader in Communication & Customer Service

SVP of Strategic Customer Transformation & Innovation at Salesforce, Former CMO at Samsung Electronics

Author, Applied Behavioral Scientist & Customer-Centricity Expert

Founder of Schmidt’s Naturals, Acclaimed Entrepreneur, Author & Investor

Vice President of Bain Capital

Bestselling Author; Women Empowerment, Mental Health & Working Parents Advocate; #1 Global Voice For Working Moms