KEYNOTE SPEAKERS

Customer Experience Coach, Marketing Strategy Expert, Author & Podcaster

Co-Founders of John’s Crazy Socks

Marketing Futurist, Customer Experience Expert & Best-Selling Author of "Instabrain: The New Rules For Marketing To Generation Z"

President & Chief Strategy Officer at The Engineered Innovation Group; Former VP of Customer & Market Insights at Salesforce; Author of "Success with Less"

Leadership Development & Empowerment Speaker; Customer Experience Expert; Founder & President of the Latina Leadership Collective; Author of Bilingual Children's Books

Happiness Coach & Culture Chief at Delivering Happiness

Vice President of Customer Experience at Slack

Customer Experience Thought Leader, People Performance Strategist, Former Disney University Faculty Member & Disney Institute Management Consultant

Author, Customer Experience Guru & SVP at Root Inc.

Founder & Chairwoman of Douyon Signature; Former International User Experience Researcher at Uber

Entrepreneur & Chief Customer Officer at Gainsight

Experience Management (#XM) Visionary, Keynote Speaker, Head of Qualtrics XM Institute & Co-Founder of CXPA.org

Customer Experience Consultant & Futurist; Forbes Columnist & Host of "The Modern Customer"

Customer Experience Researcher, Innovator & Entrepreneur

Brand Leadership Expert & Author of "What Great Brands Do"

Customer Experience Consultant & Bestselling Author

Customer Service & Experience Expert; New York Times Bestselling Author

Thought-Leader in Communication & Customer Service

President of Customer Bliss & Author of "Chief Customer Officer"

Best-Selling Author, Futurist & Expert on Healthcare, Business Trends, Innovation & Customer Experience; Holder of over 40 US Patents