Jill Griffin
Keynote Speaker: Customer Loyalty Expert, Author, CEO of Griffin Group
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Jill Griffin Biography
Jill Griffin is an internationally recognized expert on customer loyalty and the author of several influential books, including the best-seller "Customer Loyalty: How to Earn It, How to Keep It," which was published in six languages.
As CEO of the Griffin Group, a customer loyalty research and consulting firm based in Austin, Texas since 1988, Griffin empowers businesses to construct effective customer loyalty strategies that enhance their profit margins. Known for her pragmatic and innovative approaches, her insights and methodologies have significantly influenced professionals across diverse sectors, including her notable clients like Dell, Microsoft, and Hyatt Hotels.
Griffin’s extensive experience also includes serving on the Board of Directors for Luby's Corporation and contributing as a member of several advisory councils such as Mirabel Medical and Ensurety Group. A respected speaker, she often addresses topics like customer service transformation and the strategic importance of customer referrals. Griffin is also a former faculty member at the University of Texas McCombs School of Business and a distinguished alumna of the University of South Carolina Moore School of Business.
Contact a speaker booking agent to check availability on Jill Griffin and other top speakers and celebrities.
Jill Griffin Speaking Topics
- How to craft your board search strategy
- How to find boards that will welcome you
- Three networking opportunities with influencers
- The #1 reason you want to vet your board invitation
- How to seize your breakthrough opportunity
- Why you must “get out of line”
- Three successful strategies to face down fear
- The “communication code” of being gracious under fire
Lost customers are not lost causes. Statistics show that a business has a higher profitability of winning back a lost customer than prospecting a new one.
- A 5-step proven roadmap for winning back a lost customer
- Why the only thing worse than losing high-value customers is neglecting to win them back
- Five ways customers say “good-bye”
- How to run a successful “lost customer campaign”
- Why they switch brands, and how you can manage the relationship between your brand, your product/service, and your price
- Seven proven methods to maximize value and differentiate your product/service
- Real-world case studies from Zappos, 3M, and Amazon
- 10-day action plan that will help your company or team find fresh ways to bring value to customers
Customers become loyal advocates to a business one purchase experience at a time. Learn the strategies that work for any product or service and for any company large or small.
- Seven customer stages that will rock your world and generate profits
- The secret to selling to Millennials
- Boost your sales and profits with this easy-to-follow checklist
- How to use complaints as loyalty builders
Jill Griffin Videos
How do I book Jill Griffin to speak at my event?
Our experienced booking agents have successfully helped clients around the world secure speakers like Jill Griffin for speaking engagements, personal appearances, product endorsements, or corporate entertainment since 2002. Click the Check Schedule button above and complete the form on this page to check availability for Jill Griffin, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get speaking fee information and check availability for Jill Griffin or any other speaker of your choice.
How much does it cost to book Jill Griffin for a speaking engagement?
Speaking fees for Jill Griffin, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. The estimated fee for a live event is $10,000 - $20,000. For the most current speaking fee to hire Jill Griffin, click the Check Schedule button above and complete the form on this page, or call our office at 1.800.698.2536 to speak directly with an experienced booking agent.
What topics does Jill Griffin speak about?
Jill Griffin is a keynote speaker and industry expert who speaks on a wide range of topics such as Business, Sales, Customer Experience, Marketing, Leadership, Communication, Business Growth and Hospitality.
Where does Jill Griffin travel from?
Jill Griffin generally travels from Austin, TX, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances.
Who is the agent for Jill Griffin?
AAE Speakers Bureau has successfully secured keynote speakers like Jill Griffin for clients worldwide since 2002. As a full-service speaker booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Please click the Check Schedule button above and complete the form on this page including the details of your event, or call our office at 1.800.698.2536, and one of our agents will assist you to book Jill Griffin for your next private or corporate function.
What is a full-service speaker booking agency?
AAE Speakers Bureau is a full-service speaker booking agency, meaning we can completely manage the speaker’s or celebrity’s engagement with your organization from the time of booking your speaker through the event’s completion. We provide all of the services you need to host Jill Griffin or any other speaker of your choice, including offer negotiation, contractual assistance, accounting and billing, and event speaker travel and logistics services. When you book a speaker with us, we manage the process of hosting a speaker for you as an extension of your team. Our goal is to give our clients peace of mind and a best-in-class service experience when booking a speaker with us.
Why is AAE Speakers Bureau different from other booking agencies?
If you’re looking for the best speaker recommendations, paired with a top-notch customer service experience, you’re in the right place. At AAE Speakers Bureau, we exclusively represent the interests of our clients - professional organizations, companies, universities, and associations. We intentionally do not represent the speakers we feature or book. That is so we can present our clients with the broadest and best performing set of speaker options in the market today, and we can make these recommendations without any obligation to promote a specific speaker over another. This is why when our agents suggest a speaker for your event, you can be assured that they are of the highest quality with a history of proven success with our other clients.
Jill Griffin is a keynote speaker and industry expert who speaks on a wide range of topics including Business, Sales and Customer Experience. The estimated speaking fee range to book Jill Griffin for live events is $10,000 - $20,000. Please contact us for virtual event fees. Jill Griffin generally travels from Austin, TX, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Jon Picoult, Kelly McDonald and Dan Gingiss. Contact All American Speakers for ratings, reviews, videos and information on scheduling Jill Griffin for an upcoming event.
SPEAKING TOPICS
Jill Griffin Speaking Topics
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Earn Your Seat on a Corporate Board
- How to craft your board search strategy
- How to find boards that will welcome you
- Three networking opportunities with influencers
- The #1 reason you want to vet your board invitation
-
Women Make Great Leaders
- How to seize your breakthrough opportunity
- Why you must “get out of line”
- Three successful strategies to face down fear
- The “communication code” of being gracious under fire
-
Winning Customers Back
Lost customers are not lost causes. Statistics show that a business has a higher profitability of winning back a lost customer than prospecting a new one.
- A 5-step proven roadmap for winning back a lost customer
- Why the only thing worse than losing high-value customers is neglecting to win them back
- Five ways customers say “good-bye”
- How to run a successful “lost customer campaign”
-
How to Build Customer Value
- Why they switch brands, and how you can manage the relationship between your brand, your product/service, and your price
- Seven proven methods to maximize value and differentiate your product/service
- Real-world case studies from Zappos, 3M, and Amazon
- 10-day action plan that will help your company or team find fresh ways to bring value to customers
-
Building Customer Loyalty in a Wired World
Customers become loyal advocates to a business one purchase experience at a time. Learn the strategies that work for any product or service and for any company large or small.
- Seven customer stages that will rock your world and generate profits
- The secret to selling to Millennials
- Boost your sales and profits with this easy-to-follow checklist
- How to use complaints as loyalty builders
VIDEO
Jill Griffin Videos
BOOKS
FAQS
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How do I book Jill Griffin to speak at my event?
Our experienced booking agents have successfully helped clients around the world secure speakers like Jill Griffin for speaking engagements, personal appearances, product endorsements, or corporate entertainment since 2002. Click the Check Schedule button above and complete the form on this page to check availability for Jill Griffin, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get speaking fee information and check availability for Jill Griffin or any other speaker of your choice. -
How much does it cost to book Jill Griffin for a speaking engagement?
Speaking fees for Jill Griffin, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. The estimated fee for a live event is $10,000 - $20,000. For the most current speaking fee to hire Jill Griffin, click the Check Schedule button above and complete the form on this page, or call our office at 1.800.698.2536 to speak directly with an experienced booking agent. -
What topics does Jill Griffin speak about?
Jill Griffin is a keynote speaker and industry expert who speaks on a wide range of topics such as Business, Sales, Customer Experience, Marketing, Leadership, Communication, Business Growth and Hospitality. -
Where does Jill Griffin travel from?
Jill Griffin generally travels from Austin, TX, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. -
Who is the agent for Jill Griffin?
AAE Speakers Bureau has successfully secured keynote speakers like Jill Griffin for clients worldwide since 2002. As a full-service speaker booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Please click the Check Schedule button above and complete the form on this page including the details of your event, or call our office at 1.800.698.2536, and one of our agents will assist you to book Jill Griffin for your next private or corporate function. -
What is a full-service speaker booking agency?
AAE Speakers Bureau is a full-service speaker booking agency, meaning we can completely manage the speaker’s or celebrity’s engagement with your organization from the time of booking your speaker through the event’s completion. We provide all of the services you need to host Jill Griffin or any other speaker of your choice, including offer negotiation, contractual assistance, accounting and billing, and event speaker travel and logistics services. When you book a speaker with us, we manage the process of hosting a speaker for you as an extension of your team. Our goal is to give our clients peace of mind and a best-in-class service experience when booking a speaker with us. -
Why is AAE Speakers Bureau different from other booking agencies?
If you’re looking for the best speaker recommendations, paired with a top-notch customer service experience, you’re in the right place. At AAE Speakers Bureau, we exclusively represent the interests of our clients - professional organizations, companies, universities, and associations. We intentionally do not represent the speakers we feature or book. That is so we can present our clients with the broadest and best performing set of speaker options in the market today, and we can make these recommendations without any obligation to promote a specific speaker over another. This is why when our agents suggest a speaker for your event, you can be assured that they are of the highest quality with a history of proven success with our other clients.
BOOK JILL GRIFFIN
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