Lenn Millbower
Keynote Speaker: Former Disney Institute & Walt Disney World Training Leader
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Lenn Millbower Biography
Former Disney Institute expert who learns your client pain points and shares solutions Disney applied to similar issues. It's not magic. It's method. Learn Disney's method. Make your magic.
A 25-year Disney Institute, Disney Entertainment and Disney University learning leader. Lenn "The Mouse Man" Millbower saw the Disney method up close: Starting in Epcot Attractions, stage managing at Disney-MGM Studios, opening Disney's Animal Kingdom, writing employee training at Disney University and writing/managing programs at Disney Institute, leading training for Walt Disney Entertainment and training team management for WDW Learning Solutions.
Millbower is a six-time published author -- his titles include the ground-breaking Disney insights work "Care Like a Mouse: The Key to Disney Quality Service" -- who keynotes, workshops, and helps remake the organizational cultures of companies such as Lowes Foods, Hamilton Health Care System, Dalton Utilities and HealthONE Insurance. In his newest business book, "The Santa System: Ten Leader Lessons from the North Pole," Millbower unwraps the secret strategies to Santa's success so you can deliver your own organizational magic.
Past clients include local, state and US Federal government, health care, grocery, farming, nuclear power, utilities, US military, e-services, administrative professionals, asset recovery management, transportation, insurance and Meeting Professionals International.
Give it a shake and watch the magic will take!
Contact a speaker booking agent to check availability on Lenn Millbower and other top speakers and celebrities.
Lenn Millbower Speaking Topics
Former Disney Institute expert and 25 year Walt Disney World leader Lenn Millbower will learn your client's success pain points and share strategies Disney applied in similar situations. You will then identify methods to make your own success magic.
Few thought Walt Disney would succeed.
He was a poor student, a mediocre artist, a miser with compliments, and broke most of his life. He also lived through tumultuous times. The great depression, two world wars, and the creative destruction of new technologies wreaked havoc on Disney’s world. Despite these odds, Walt Disney succeeded beyond everyone’s imagination. He transformed himself into an inspiring innovator, educator, storyteller, technology geek, customer service visionary, and exceptional team leader. How did Disney do it? Through a combination of four strategies:
- Creativity of effort;
- Continuity of focus;
- Customerization of his approach to serving people; and…
- Confidence in his abilities and results.
In this energizing presentation, you will learn specific strategies and methods Walt and his team used and ways they can be applied to solve your pain point problems.
If you are looking for an inspirational message customizing components of leadership, customer service, employee motivation and creative approaches, this program is for you.
Former Disney Institute expert and 25 year Walt Disney World leader Lenn Millbower will learn your client's creativity pain points and share strategies Disney applied in similar situations. You will then identify methods to innovate your own magic.
Walt Disney was a creative genius, not a great artist.
He didn’t draw his characters, write his movies or design his theme park rides. He couldn’t even read the Disneyland blueprint! What he lacked in specific talents, he made up for in creative visioning and leadership that inspired those around him to deliver amazing innovations.
You may not be a Disney, but you are creative. The key is to find your natural creative potential, harness it, capitalize on it and inspire others with complementary talents. In this inspiring presentation, I will share the Disney inspired methods you can use to capture inspiration and transform that inspiration into innovation.
Former Disney Institute expert and 25 year Walt Disney World leader Lenn Millbower will learn your client's leadership and engagement pain points and share strategies Disney applied in similar situations. You will then identify methods to make your own leadership magic. Walt Disney proclaimed, "It all started with a mouse.”
Although Mickey Mouse was Disney's breakthrough product, 'it' really started with the people who made the mouse. In this insightful presentation, based on my book Care Like a Mouse, I will pull back the curtain on Disney's leadership struggles. What makes Walt’s case so interesting is the fact that he had glaring leadership flaws that would have destroyed a less capable leader.
- Discover the unsuccessful leadership approaches Disney tried and abandoned.
- See what became Walt Disney's leadership 'sweet spot.'
- Explore the resulting 'castomer™' engagement culture that delivers amazing customer service.
Disney magic isn't pixie-dust. It's people-trust. Learn how to engage your castomers™ and they will amaze your customers.
Former Disney Institute expert and 25 year Walt Disney World leader Lenn Millbower will learn your client's customer service pain points and share strategies Disney applied in similar situations. You will then identify methods to make your own customer experience magic. Walt Disney explained, "Give the public everything you can give them, keep the place clean, and keep it friendly.”
It’s a simple formula. Anyone could articulate it. Almost everyone has difficulty delivering it. The challenge is in the details. This is where Walt Disney excelled. Details like the alignment of purpose and expectations, a people first focus, an immersive environment, performance themed employees and a relentless drive for process perfection are the Disney difference.
In this engaging presentation, I will share details of the Disney difference. You will examine ways Walt’s customer service strategies were, and are, applied to real service issues. Focusing on your needs, you will then identify specific methods you can apply to your business needs and make your every customer experience magical.
Lenn Millbower Videos
How do I book Lenn Millbower to speak at my event?
Our experienced booking agents have successfully helped clients around the world secure speakers like Lenn Millbower for speaking engagements, personal appearances, product endorsements, or corporate entertainment since 2002. Click the Check Schedule button above and complete the form on this page to check availability for Lenn Millbower, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get speaking fee information and check availability for Lenn Millbower or any other speaker of your choice.
How much does it cost to book Lenn Millbower for a speaking engagement?
Speaking fees for Lenn Millbower, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. The estimated fees to book Lenn Millbower are Below $10,000 for live events and Below $10,000 for virtual events. For the most current speaking fee to hire Lenn Millbower, click the Check Schedule button above and complete the form on this page, or call our office at 1.800.698.2536 to speak directly with an experienced booking agent.
What topics does Lenn Millbower speak about?
Lenn Millbower is a keynote speaker and industry expert who speaks on a wide range of topics such as Creativity, Change Management, Inspirational, Motivational and Author.
Where does Lenn Millbower travel from?
Lenn Millbower generally travels from Orlando, FL, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances.
Who is the agent for Lenn Millbower?
AAE Speakers Bureau has successfully secured keynote speakers like Lenn Millbower for clients worldwide since 2002. As a full-service speaker booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Please click the Check Schedule button above and complete the form on this page including the details of your event, or call our office at 1.800.698.2536, and one of our agents will assist you to book Lenn Millbower for your next private or corporate function.
What is a full-service speaker booking agency?
AAE Speakers Bureau is a full-service speaker booking agency, meaning we can completely manage the speaker’s or celebrity’s engagement with your organization from the time of booking your speaker through the event’s completion. We provide all of the services you need to host Lenn Millbower or any other speaker of your choice, including offer negotiation, contractual assistance, accounting and billing, and event speaker travel and logistics services. When you book a speaker with us, we manage the process of hosting a speaker for you as an extension of your team. Our goal is to give our clients peace of mind and a best-in-class service experience when booking a speaker with us.
Why is AAE Speakers Bureau different from other booking agencies?
If you’re looking for the best speaker recommendations, paired with a top-notch customer service experience, you’re in the right place. At AAE Speakers Bureau, we exclusively represent the interests of our clients - professional organizations, companies, universities, and associations. We intentionally do not represent the speakers we feature or book. That is so we can present our clients with the broadest and best performing set of speaker options in the market today, and we can make these recommendations without any obligation to promote a specific speaker over another. This is why when our agents suggest a speaker for your event, you can be assured that they are of the highest quality with a history of proven success with our other clients.
Lenn Millbower is a keynote speaker and industry expert who speaks on a wide range of topics including Creativity, Change Management and Inspirational. The estimated speaking fee range to book Lenn Millbower for live events is Below $10,000, and for virtual events Below $10,000. Lenn Millbower generally travels from Orlando, FL, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Jason Young, Dennis Snow and Lee Cockerell. Contact All American Speakers for ratings, reviews, videos and information on scheduling Lenn Millbower for an upcoming event.
SPEAKING TOPICS
Lenn Millbower Speaking Topics
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Success/Motivation – Succeed Like a Mouse
Former Disney Institute expert and 25 year Walt Disney World leader Lenn Millbower will learn your client's success pain points and share strategies Disney applied in similar situations. You will then identify methods to make your own success magic.
Few thought Walt Disney would succeed.
He was a poor student, a mediocre artist, a miser with compliments, and broke most of his life. He also lived through tumultuous times. The great depression, two world wars, and the creative destruction of new technologies wreaked havoc on Disney’s world. Despite these odds, Walt Disney succeeded beyond everyone’s imagination. He transformed himself into an inspiring innovator, educator, storyteller, technology geek, customer service visionary, and exceptional team leader. How did Disney do it? Through a combination of four strategies:
- Creativity of effort;
- Continuity of focus;
- Customerization of his approach to serving people; and…
- Confidence in his abilities and results.
In this energizing presentation, you will learn specific strategies and methods Walt and his team used and ways they can be applied to solve your pain point problems.
If you are looking for an inspirational message customizing components of leadership, customer service, employee motivation and creative approaches, this program is for you.
-
Innovation and Creativity – Create Like a Mouse
Former Disney Institute expert and 25 year Walt Disney World leader Lenn Millbower will learn your client's creativity pain points and share strategies Disney applied in similar situations. You will then identify methods to innovate your own magic.
Walt Disney was a creative genius, not a great artist.
He didn’t draw his characters, write his movies or design his theme park rides. He couldn’t even read the Disneyland blueprint! What he lacked in specific talents, he made up for in creative visioning and leadership that inspired those around him to deliver amazing innovations.
You may not be a Disney, but you are creative. The key is to find your natural creative potential, harness it, capitalize on it and inspire others with complementary talents. In this inspiring presentation, I will share the Disney inspired methods you can use to capture inspiration and transform that inspiration into innovation.
-
Leadership / Employee Engagement – Lead Like a Mouse
Former Disney Institute expert and 25 year Walt Disney World leader Lenn Millbower will learn your client's leadership and engagement pain points and share strategies Disney applied in similar situations. You will then identify methods to make your own leadership magic. Walt Disney proclaimed, "It all started with a mouse.”
Although Mickey Mouse was Disney's breakthrough product, 'it' really started with the people who made the mouse. In this insightful presentation, based on my book Care Like a Mouse, I will pull back the curtain on Disney's leadership struggles. What makes Walt’s case so interesting is the fact that he had glaring leadership flaws that would have destroyed a less capable leader.
- Discover the unsuccessful leadership approaches Disney tried and abandoned.
- See what became Walt Disney's leadership 'sweet spot.'
- Explore the resulting 'castomer™' engagement culture that delivers amazing customer service.
Disney magic isn't pixie-dust. It's people-trust. Learn how to engage your castomers™ and they will amaze your customers.
-
Customer Service – Serve Like a Mouse
Former Disney Institute expert and 25 year Walt Disney World leader Lenn Millbower will learn your client's customer service pain points and share strategies Disney applied in similar situations. You will then identify methods to make your own customer experience magic. Walt Disney explained, "Give the public everything you can give them, keep the place clean, and keep it friendly.”
It’s a simple formula. Anyone could articulate it. Almost everyone has difficulty delivering it. The challenge is in the details. This is where Walt Disney excelled. Details like the alignment of purpose and expectations, a people first focus, an immersive environment, performance themed employees and a relentless drive for process perfection are the Disney difference.
In this engaging presentation, I will share details of the Disney difference. You will examine ways Walt’s customer service strategies were, and are, applied to real service issues. Focusing on your needs, you will then identify specific methods you can apply to your business needs and make your every customer experience magical.
VIDEO
Lenn Millbower Videos
BOOKS
REVIEWS
Lenn Millbower Reviews
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Lenn has received superior reviews from both MPI chapters and their event attendees. He has built a reputation for being a wonderful partner, very easy to work with, dependable and professional. I highly recommend him as a presenter.
Program Manager, chapters, MPI - Feb 08 2020
FAQS
-
How do I book Lenn Millbower to speak at my event?
Our experienced booking agents have successfully helped clients around the world secure speakers like Lenn Millbower for speaking engagements, personal appearances, product endorsements, or corporate entertainment since 2002. Click the Check Schedule button above and complete the form on this page to check availability for Lenn Millbower, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get speaking fee information and check availability for Lenn Millbower or any other speaker of your choice. -
How much does it cost to book Lenn Millbower for a speaking engagement?
Speaking fees for Lenn Millbower, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. The estimated fees to book Lenn Millbower are Below $10,000 for live events and Below $10,000 for virtual events. For the most current speaking fee to hire Lenn Millbower, click the Check Schedule button above and complete the form on this page, or call our office at 1.800.698.2536 to speak directly with an experienced booking agent. -
What topics does Lenn Millbower speak about?
Lenn Millbower is a keynote speaker and industry expert who speaks on a wide range of topics such as Creativity, Change Management, Inspirational, Motivational and Author. -
Where does Lenn Millbower travel from?
Lenn Millbower generally travels from Orlando, FL, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. -
Who is the agent for Lenn Millbower?
AAE Speakers Bureau has successfully secured keynote speakers like Lenn Millbower for clients worldwide since 2002. As a full-service speaker booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Please click the Check Schedule button above and complete the form on this page including the details of your event, or call our office at 1.800.698.2536, and one of our agents will assist you to book Lenn Millbower for your next private or corporate function. -
What is a full-service speaker booking agency?
AAE Speakers Bureau is a full-service speaker booking agency, meaning we can completely manage the speaker’s or celebrity’s engagement with your organization from the time of booking your speaker through the event’s completion. We provide all of the services you need to host Lenn Millbower or any other speaker of your choice, including offer negotiation, contractual assistance, accounting and billing, and event speaker travel and logistics services. When you book a speaker with us, we manage the process of hosting a speaker for you as an extension of your team. Our goal is to give our clients peace of mind and a best-in-class service experience when booking a speaker with us. -
Why is AAE Speakers Bureau different from other booking agencies?
If you’re looking for the best speaker recommendations, paired with a top-notch customer service experience, you’re in the right place. At AAE Speakers Bureau, we exclusively represent the interests of our clients - professional organizations, companies, universities, and associations. We intentionally do not represent the speakers we feature or book. That is so we can present our clients with the broadest and best performing set of speaker options in the market today, and we can make these recommendations without any obligation to promote a specific speaker over another. This is why when our agents suggest a speaker for your event, you can be assured that they are of the highest quality with a history of proven success with our other clients.
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