Hamish Taylor
Keynote Speaker: Former CEO of Eurostar and Sainsbury's Bank, Innovation Expert, Strategy Advisor
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Hamish Taylor Biography
Hamish Taylor began his career with Procter & Gamble Ltd, managing the Flash brands before moving to British Airways as head of brand management, where he led major product relaunches including the introduction of flat beds in First Class.
After his tenure at British Airways, Taylor became the managing director and later CEO of Eurostar (UK) Ltd at the age of 36, where he significantly reduced losses and drove growth. In 1999, he was appointed as CEO of Sainsbury's Bank, a role in which he innovated retail-oriented approaches to banking, significantly boosting profits.
Since 2004, Taylor has focused on advising organizations on creating customer value and achieving breakthroughs by adopting external perspectives. He has worked with over 500 organizations in 48 countries, including high-profile clients like Microsoft, RBS, and Diageo. His keynotes, which include topics like "Customer Insight," "Leadership and Change," and "MasterThief," are celebrated for their energetic, story-driven, and practical approaches.
Taylor holds several prestigious titles and awards, including Fellow of the Chartered Institute of Bankers, Fellow of the Chartered Institute of Transport, and the “Sheth Distinguished International Alumnus” award from Emory University. He also chairs the EMEA advisory board for Emory University and serves on several boards, demonstrating his continued commitment to leadership and innovation across various sectors.
Contact a speaker booking agent to check availability on Hamish Taylor and other top speakers and celebrities.
Hamish Taylor Speaking Topics
The biggest challenge we face in the change journey is to ensure employee engagement.
-How can you use the customer promise as a key leadership tool to drive focus through your team and organisation?
-Why setting the right ambition will determine whether or not you achieve breakthrough levels of innovation?
-When is it right to let go and, therefore, unlock the potential of the whole organisation?
-Great communication is, of course important but how good are you at ruthless simplicity, identifying champions, customer focussed organisational design and the make it easy model?
If you want a breakthrough, look outside your current environment! From yacht designers and Disney assisting British Airways, to rugby referees in banking risk management, the need to look for stimulus outside your current environment has been at the heart of the approach Hamish has brought to organisations.
-How does the customer promise provide a new starting point for your innovation?
-How can you become a MasterThief and steal ideas from the most unlikely of sources that are highly applicable to your challenges and provide essential breakthroughs?
Changing the way you understand your customers (both internal and external) bring new insights that enable you to create a Customer Promise – a change in the definition of the business (or individual role) to a statement of customer benefit (rather than a description of your expertise.) For Hamish, this was the key to both driving innovation and creating a simple leadership tool to unlock the potential of the whole organisation.
-How do concepts such as soft insights, customer expectations, customer’s customer and the blank sheet of paper approach give new insights that enable competitive advantage?
-Why does the customer promise provide a simple leadership tool that places the customer at the heart of everyone’s work?
-What are the implications for both customer engagement and leadership?
Hamish Taylor Videos
How do I book Hamish Taylor to speak at my event?
Our experienced booking agents have successfully helped clients around the world secure speakers like Hamish Taylor for speaking engagements, personal appearances, product endorsements, or corporate entertainment since 2002. Click the Check Schedule button above and complete the form on this page to check availability for Hamish Taylor, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get speaking fee information and check availability for Hamish Taylor or any other speaker of your choice.
How much does it cost to book Hamish Taylor for a speaking engagement?
Speaking fees for Hamish Taylor, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. The estimated fee for a live event is $10,000 - $20,000. For the most current speaking fee to hire Hamish Taylor, click the Check Schedule button above and complete the form on this page, or call our office at 1.800.698.2536 to speak directly with an experienced booking agent.
What topics does Hamish Taylor speak about?
Hamish Taylor is a keynote speaker and industry expert who speaks on a wide range of topics such as Business, Inspirational, Sales, Customer Experience, Personal Growth, Communication, Change Management, Business Leadership, Motivational, Leadership, Marketing and Strategic Leadership.
Where does Hamish Taylor travel from?
Hamish Taylor generally travels from Edinburgh, UK and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances.
Who is the agent for Hamish Taylor?
AAE Speakers Bureau has successfully secured keynote speakers like Hamish Taylor for clients worldwide since 2002. As a full-service speaker booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Please click the Check Schedule button above and complete the form on this page including the details of your event, or call our office at 1.800.698.2536, and one of our agents will assist you to book Hamish Taylor for your next private or corporate function.
What is a full-service speaker booking agency?
AAE Speakers Bureau is a full-service speaker booking agency, meaning we can completely manage the speaker’s or celebrity’s engagement with your organization from the time of booking your speaker through the event’s completion. We provide all of the services you need to host Hamish Taylor or any other speaker of your choice, including offer negotiation, contractual assistance, accounting and billing, and event speaker travel and logistics services. When you book a speaker with us, we manage the process of hosting a speaker for you as an extension of your team. Our goal is to give our clients peace of mind and a best-in-class service experience when booking a speaker with us.
Why is AAE Speakers Bureau different from other booking agencies?
If you’re looking for the best speaker recommendations, paired with a top-notch customer service experience, you’re in the right place. At AAE Speakers Bureau, we exclusively represent the interests of our clients - professional organizations, companies, universities, and associations. We intentionally do not represent the speakers we feature or book. That is so we can present our clients with the broadest and best performing set of speaker options in the market today, and we can make these recommendations without any obligation to promote a specific speaker over another. This is why when our agents suggest a speaker for your event, you can be assured that they are of the highest quality with a history of proven success with our other clients.
Hamish Taylor is a keynote speaker and industry expert who speaks on a wide range of topics including Business, Inspirational and Sales. The estimated speaking fee range to book Hamish Taylor for live events is $10,000 - $20,000. Please contact us for virtual event fees. Hamish Taylor generally travels from Edinburgh, UK and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Jeff Tobe, Garrison Wynn and Afterburner. Contact All American Speakers for ratings, reviews, videos and information on scheduling Hamish Taylor for an upcoming event.
SPEAKING TOPICS
Hamish Taylor Speaking Topics
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Playing Reverse Football:- Lessons in making sure you take the organisation with you!
The biggest challenge we face in the change journey is to ensure employee engagement.
-How can you use the customer promise as a key leadership tool to drive focus through your team and organisation?
-Why setting the right ambition will determine whether or not you achieve breakthrough levels of innovation?
-When is it right to let go and, therefore, unlock the potential of the whole organisation?
-Great communication is, of course important but how good are you at ruthless simplicity, identifying champions, customer focussed organisational design and the make it easy model?
-
MasterThief:- Lessons in driving innovation and change by stealing ideas from the outside
If you want a breakthrough, look outside your current environment! From yacht designers and Disney assisting British Airways, to rugby referees in banking risk management, the need to look for stimulus outside your current environment has been at the heart of the approach Hamish has brought to organisations.
-How does the customer promise provide a new starting point for your innovation?
-How can you become a MasterThief and steal ideas from the most unlikely of sources that are highly applicable to your challenges and provide essential breakthroughs?
-
The Customer Promise:- Lessons in putting the customer at the heart of all activities
Changing the way you understand your customers (both internal and external) bring new insights that enable you to create a Customer Promise – a change in the definition of the business (or individual role) to a statement of customer benefit (rather than a description of your expertise.) For Hamish, this was the key to both driving innovation and creating a simple leadership tool to unlock the potential of the whole organisation.
-How do concepts such as soft insights, customer expectations, customer’s customer and the blank sheet of paper approach give new insights that enable competitive advantage?
-Why does the customer promise provide a simple leadership tool that places the customer at the heart of everyone’s work?
-What are the implications for both customer engagement and leadership?
VIDEO
Hamish Taylor Videos
FAQS
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How do I book Hamish Taylor to speak at my event?
Our experienced booking agents have successfully helped clients around the world secure speakers like Hamish Taylor for speaking engagements, personal appearances, product endorsements, or corporate entertainment since 2002. Click the Check Schedule button above and complete the form on this page to check availability for Hamish Taylor, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get speaking fee information and check availability for Hamish Taylor or any other speaker of your choice. -
How much does it cost to book Hamish Taylor for a speaking engagement?
Speaking fees for Hamish Taylor, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. The estimated fee for a live event is $10,000 - $20,000. For the most current speaking fee to hire Hamish Taylor, click the Check Schedule button above and complete the form on this page, or call our office at 1.800.698.2536 to speak directly with an experienced booking agent. -
What topics does Hamish Taylor speak about?
Hamish Taylor is a keynote speaker and industry expert who speaks on a wide range of topics such as Business, Inspirational, Sales, Customer Experience, Personal Growth, Communication, Change Management, Business Leadership, Motivational, Leadership, Marketing and Strategic Leadership. -
Where does Hamish Taylor travel from?
Hamish Taylor generally travels from Edinburgh, UK and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. -
Who is the agent for Hamish Taylor?
AAE Speakers Bureau has successfully secured keynote speakers like Hamish Taylor for clients worldwide since 2002. As a full-service speaker booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Please click the Check Schedule button above and complete the form on this page including the details of your event, or call our office at 1.800.698.2536, and one of our agents will assist you to book Hamish Taylor for your next private or corporate function. -
What is a full-service speaker booking agency?
AAE Speakers Bureau is a full-service speaker booking agency, meaning we can completely manage the speaker’s or celebrity’s engagement with your organization from the time of booking your speaker through the event’s completion. We provide all of the services you need to host Hamish Taylor or any other speaker of your choice, including offer negotiation, contractual assistance, accounting and billing, and event speaker travel and logistics services. When you book a speaker with us, we manage the process of hosting a speaker for you as an extension of your team. Our goal is to give our clients peace of mind and a best-in-class service experience when booking a speaker with us. -
Why is AAE Speakers Bureau different from other booking agencies?
If you’re looking for the best speaker recommendations, paired with a top-notch customer service experience, you’re in the right place. At AAE Speakers Bureau, we exclusively represent the interests of our clients - professional organizations, companies, universities, and associations. We intentionally do not represent the speakers we feature or book. That is so we can present our clients with the broadest and best performing set of speaker options in the market today, and we can make these recommendations without any obligation to promote a specific speaker over another. This is why when our agents suggest a speaker for your event, you can be assured that they are of the highest quality with a history of proven success with our other clients.
BOOK HAMISH TAYLOR
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