Outstanding customer service is the key to thriving in today’s competitive market. To stand out, your team needs tools to go beyond expectations and build lasting relationships that turn customers into loyal advocates. Using stories, engaging activities, and humor, Vicki can help your team achieve that.
Your company will benefit from:
The audience will walk away with practical, easy-to-implement techniques to boost your customers' satisfaction in an upbeat, energized workplace.
Stress and burnout are major challenges in today’s fast-paced corporate world. Tight deadlines, heavy workloads, and limited resources take a toll—but it doesn’t have to be this way.
Let’s tackle this with a high-energy, interactive keynote that helps your team recognize the root causes of stress and manage it effectively. They'll relax, laugh, and walk away with practical tips to reduce stress and perform at their best.
Your company will benefit as your team:
This session is interactive and memorable, with hands-on demonstrations to make stress relief fun and impactful. Your team will HEAR, SEE, and DO stress-busting techniques that make an immediate difference.
Give your team the tools to thrive—not just survive—by addressing the top health problem facing Americans today: stress.
So many speakers are hum-drum and cause me to become a clock watcher. Not so with Vicki Hitzges. From the time she approached the platform, she commanded total attention from the crowd. Her fast paced presentation, her quick wit, and her ability to engage the room in positive role playing captivated my attention. Would I recommend Ms. Hitzges as a keynote speaker? In a heart beat.
Unknown
- Nov 16 2011
Vicki is able to take frequently requested topics such as communications, stress, loyalty in the workplace etc., and apply them to an industry with which she had not previously worked. She had the audience laughing out loud and wanting more. Vicki received the best evaluations of any keynote speaker before or since. I would recommend her without hesitation to any group.
Oklahoma Correctional Association
- Nov 22 2010
Vicki made a complex system simple and engaging, it was a pleasure to participate in her presentation on effective speaking. As a charter member of the "Old Dog's Club", I was pleased to learn new tricks. It was clear to me that she made a group of good speakers better.
Moroch
- Nov 18 2010
Vicki has the power to engage her audience the entire time she speaks. In the building and construction industry, it's rare for a speaker to hold an audience's attention for more than a few minutes. But Vicki has a knack for captivating listeners so they want to lean forward to catch her next idea. She's funny and uses stories to illustrate her points. Also - she cares. You know the people that listen to her, matter to her.
LaTour Company-Construction Mgrs
- Nov 17 2010
Vicki totally energized the crowd. She had our members standing up greeting each other as long lost friends. Her evaluations were all very positive, many of them requesting her return. She was such a pleasure to work with and I would have no qualms about recommending her to others.
Associated General Contractors of Alaska
- Nov 17 2010
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