The restaurant industry is notoriously tough, with high competition and slim margins. In this engaging presentation, Randy Hazelton discusses the common pitfalls and challenges that restaurant owners face, especially in high-traffic environments like airports. Randy will explore strategies for managing operational complexities, maintaining quality service under pressure, and adapting to industry trends. He’ll also discuss how the restaurant business can evolve in response to shifting consumer preferences and market conditions.
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In this powerful presentation, Randy Hazelton shares his personal journey of overcoming failure and building a multi-million dollar business from the ground up. Having experienced bankruptcy with his first venture, Randy’s story highlights the importance of resilience and learning from setbacks. Attendees will hear firsthand about the challenges and lessons that led to the creation of H&H Hospitality, and how strategic thinking, persistence, and embracing failure can drive success. This session is perfect for entrepreneurs and business owners looking for motivation and practical strategies for overcoming obstacles and achieving long-term growth.
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Scaling a business comes with its own set of challenges and opportunities. Randy Hazelton delves into his experience growing H&H Hospitality from a single location in Atlanta to a national brand with restaurants in major airports across the U.S. This presentation explores the strategic decisions, partnerships, and operational systems that enable a business to scale effectively. Randy will also discuss how to navigate the complex landscape of airport concessions, manage large-scale operations, and sustain growth over time. Attendee Results:
Randy Hazelton's success in utilizing the ACDBE program has been a key driver of H&H Hospitality’s expansion. In this talk, Randy explains how minority business programs can provide invaluable support to entrepreneurs looking to scale. He will share his personal experiences navigating the ACDBE program and how it helped his business secure opportunities in competitive industries like airport concessions. This session is ideal for minority entrepreneurs seeking insights into how they can access funding, partnerships, and growth opportunities through government programs.
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Leadership in the hospitality industry requires a unique set of skills that blends operational expertise with people management. Randy Hazelton discusses the importance of cultivating a positive organizational culture that promotes teamwork, accountability, and customer satisfaction. Drawing on his leadership experience at H&H Hospitality, he’ll share how strong leadership principles can drive employee engagement, enhance customer experiences, and ultimately lead to business success. This talk is designed for leaders in the hospitality sector who are looking to build a strong, resilient workforce and deliver exceptional service.
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