Michael Podolsky
Keynote Speaker: Award-Winning Entrepreneur, Expert in Customer Service, Digital Marketing, Brand Reputation, and Leadership; CEO & Co-Founder of PissedConsumer
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Michael Podolsky Biography
Michael Podolsky is the CEO and co-founder of PissedConsumer.com, a review platform, and WiserBrand.com, an AI, strategy, and product engineering agency. An award-winning entrepreneur, he is a Forbes Business Council influencer, Inc.5000 honoree, and expert in customer service, brand reputation, digital marketing, and leadership. With degrees in computer science and finance, Podolsky transitioned from over 20 years on Wall Street to entrepreneurship. He advocates for consumers’ right to free speech and inspires business owners to improve their online reputation, customer service, and brand awareness.
Podolsky’s speaking journey began in 2016 at UnGagged, a tech conference known for bold perspectives and thought-provoking topics. There, he tackled “Freedom of Consumer Speech: Brand, Marketing, and Legal Perspectives.”
As a Member Leader of the Customer Service & Satisfaction group within the Forbes Business Council, Podolsky hosts regular events and masterclasses, inspiring business leaders with insights on CX trends, customer service innovations, and actionable strategies to boost satisfaction through improved internal processes.
Podolsky has delivered keynotes at renowned industry events, including the B2B Marketing Expo, where he explored the value of negative feedback, and Onet Impact Day, where he shared actionable strategies for impactful customer service.
He has also provided expert insights during webinars for prominent organizations such as the Greater New York Chamber of Commerce, and brought his expertise to the SOCAP community, emphasizing innovative approaches to customer service.
Podolsky is actively involved in technology and innovation, and he regularly participates in local networking events. He has also spoken on panels, including Mastering GEO for Comms Pros in New York. As a business leader and mentor, he is passionate about sharing his knowledge and supporting the next generation of leaders. In 2025, he delivered a keynote for the Yale Entrepreneurial Society at Tsai CITY.
Contact a speaker booking agent to check availability on Michael Podolsky and other top speakers and celebrities.
Michael Podolsky Speaking Topics
Even the most dedicated businesses focused on customer satisfaction occasionally face pushback from customers. This session showcases the hidden potential of negative feedback and how it can fuel business strategies. Michael Podulsky shares insights on why customer feedback is your most valuable asset and how to calculate the true cost of negative reviews. Attendees will learn how to analyze and use data from consumer insights to refine strategies, improve brand messaging and meet customers' expectations. You will gain essential knowledge that you can apply immediately to build stronger customer relationships and drive impactful results.
This session explores how businesses can design AI interactions that consumers can trust. Michael Podolsky will share practical ways to build AI touchpoints that are clearly identified, easy to follow, and continuously improved through real customer feedback.
Attendees will learn how to spot and reduce bias, confusion, and misinformation risks in AI-powered customer journeys before they damage trust. They will leave with a practical framework to design transparent AI touchpoints improvements based on real customer feedback and turn trust into stronger marketing performance.
Customer service mistakes can be costly for your business. How to prevent them and ensure a better customer experience? Through real-world examples, Michael Podolsky will highlight the most frequent mistakes businesses make and their impact on customer trust and loyalty. You'll gain actionable tips and a clear framework for delivering exceptional service, including ways to identify and avoid the top customer service mistakes, steps to creating great customer service experiences, and practical strategies to build stronger customer relationships and protect your brand reputation.
In this session, Michael Podolsky will share how emotions, often overlooked in business, can become a real source of strength and innovation. Through personal experience, he shows how adopting what truly drives you can inspire great ideas, build a resilient and inclusive culture, and create a brand people genuinely connect with. Attendees will learn how to turn passion, frustration, and empathy into better decisions, stronger leadership, and business growth. They will gain insights into how listening to yourself, your team, and your customers leads to ideas that solve problems and build customer trust.
This session will show business leaders how to increase visibility, stand out from competitors, and protect their reputation in today’s fast-moving digital environment. Michael Podolsky will cover how to define a clear brand identity, sharpen positioning, and uncover competitive vulnerabilities using real-world examples. Attendees will learn how search results, media coverage, and online conversations shape public perception, and how to proactively influence that narrative about the brand. They’ll leave with practical methods to identify risk patterns in reviews and feedback, plus a focused one-page action plan to strengthen and safeguard their brand presence.
Michael Podolsky Videos
How do I book Michael Podolsky to speak at my event?
Our experienced booking agents have successfully helped clients around the world secure speakers like Michael Podolsky for speaking engagements, personal appearances, product endorsements, or corporate entertainment since 2002. Click the Check Schedule button above and complete the form on this page to check availability for Michael Podolsky, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get speaking fee information and check availability for Michael Podolsky or any other speaker of your choice.
How much does it cost to book Michael Podolsky for a speaking engagement?
Speaking fees for Michael Podolsky, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. The estimated fees to book Michael Podolsky are Below $10,000 for live events and Below $10,000 for virtual events. For the most current speaking fee to hire Michael Podolsky, click the Check Schedule button above and complete the form on this page, or call our office at 1.800.698.2536 to speak directly with an experienced booking agent.
What topics does Michael Podolsky speak about?
Michael Podolsky is a keynote speaker and industry expert who speaks on a wide range of topics such as Customer Experience, Business Growth, Sales, Executive Leadership, Leadership, Business, Business Leadership, Entrepreneurship, Artificial Intelligence and Technology.
Where does Michael Podolsky travel from?
Michael Podolsky generally travels from New York, NY, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances.
Who is the agent for Michael Podolsky?
AAE Speakers Bureau has successfully secured keynote speakers like Michael Podolsky for clients worldwide since 2002. As a full-service speaker booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Please click the Check Schedule button above and complete the form on this page including the details of your event, or call our office at 1.800.698.2536, and one of our agents will assist you to book Michael Podolsky for your next private or corporate function.
What is a full-service speaker booking agency?
AAE Speakers Bureau is a full-service speaker booking agency, meaning we can completely manage the speaker’s or celebrity’s engagement with your organization from the time of booking your speaker through the event’s completion. We provide all of the services you need to host Michael Podolsky or any other speaker of your choice, including offer negotiation, contractual assistance, accounting and billing, and event speaker travel and logistics services. When you book a speaker with us, we manage the process of hosting a speaker for you as an extension of your team. Our goal is to give our clients peace of mind and a best-in-class service experience when booking a speaker with us.
Why is AAE Speakers Bureau different from other booking agencies?
If you’re looking for the best speaker recommendations, paired with a top-notch customer service experience, you’re in the right place. At AAE Speakers Bureau, we exclusively represent the interests of our clients - professional organizations, companies, universities, and associations. We intentionally do not represent the speakers we feature or book. That is so we can present our clients with the broadest and best performing set of speaker options in the market today, and we can make these recommendations without any obligation to promote a specific speaker over another. This is why when our agents suggest a speaker for your event, you can be assured that they are of the highest quality with a history of proven success with our other clients.
Michael Podolsky is a keynote speaker and industry expert who speaks on a wide range of topics including Customer Experience, Business Growth and Sales. The estimated speaking fee range to book Michael Podolsky for live events is Below $10,000, and for virtual events Below $10,000. Michael Podolsky generally travels from New York, NY, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Jason Young, Nicole Yeary and Alex Hamilton. Contact All American Speakers for ratings, reviews, videos and information on scheduling Michael Podolsky for an upcoming event.
SPEAKING TOPICS
Michael Podolsky Speaking Topics
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Why Negative Feedback Is a Gift and How to Benefit from It
Even the most dedicated businesses focused on customer satisfaction occasionally face pushback from customers. This session showcases the hidden potential of negative feedback and how it can fuel business strategies. Michael Podulsky shares insights on why customer feedback is your most valuable asset and how to calculate the true cost of negative reviews. Attendees will learn how to analyze and use data from consumer insights to refine strategies, improve brand messaging and meet customers' expectations. You will gain essential knowledge that you can apply immediately to build stronger customer relationships and drive impactful results.
-
Building Experiences with AI: A Feedback-Centered Approach
This session explores how businesses can design AI interactions that consumers can trust. Michael Podolsky will share practical ways to build AI touchpoints that are clearly identified, easy to follow, and continuously improved through real customer feedback.
Attendees will learn how to spot and reduce bias, confusion, and misinformation risks in AI-powered customer journeys before they damage trust. They will leave with a practical framework to design transparent AI touchpoints improvements based on real customer feedback and turn trust into stronger marketing performance.
-
How to Avoid Customer Service Mistakes
Customer service mistakes can be costly for your business. How to prevent them and ensure a better customer experience? Through real-world examples, Michael Podolsky will highlight the most frequent mistakes businesses make and their impact on customer trust and loyalty. You'll gain actionable tips and a clear framework for delivering exceptional service, including ways to identify and avoid the top customer service mistakes, steps to creating great customer service experiences, and practical strategies to build stronger customer relationships and protect your brand reputation.
-
Turning Emotions into a Million-Dollar Business
In this session, Michael Podolsky will share how emotions, often overlooked in business, can become a real source of strength and innovation. Through personal experience, he shows how adopting what truly drives you can inspire great ideas, build a resilient and inclusive culture, and create a brand people genuinely connect with. Attendees will learn how to turn passion, frustration, and empathy into better decisions, stronger leadership, and business growth. They will gain insights into how listening to yourself, your team, and your customers leads to ideas that solve problems and build customer trust.
-
Building a Strong Brand and Protecting It in the Digital Age
This session will show business leaders how to increase visibility, stand out from competitors, and protect their reputation in today’s fast-moving digital environment. Michael Podolsky will cover how to define a clear brand identity, sharpen positioning, and uncover competitive vulnerabilities using real-world examples. Attendees will learn how search results, media coverage, and online conversations shape public perception, and how to proactively influence that narrative about the brand. They’ll leave with practical methods to identify risk patterns in reviews and feedback, plus a focused one-page action plan to strengthen and safeguard their brand presence.
VIDEO
Michael Podolsky Videos
FAQS
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How do I book Michael Podolsky to speak at my event?
Our experienced booking agents have successfully helped clients around the world secure speakers like Michael Podolsky for speaking engagements, personal appearances, product endorsements, or corporate entertainment since 2002. Click the Check Schedule button above and complete the form on this page to check availability for Michael Podolsky, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get speaking fee information and check availability for Michael Podolsky or any other speaker of your choice. -
How much does it cost to book Michael Podolsky for a speaking engagement?
Speaking fees for Michael Podolsky, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. The estimated fees to book Michael Podolsky are Below $10,000 for live events and Below $10,000 for virtual events. For the most current speaking fee to hire Michael Podolsky, click the Check Schedule button above and complete the form on this page, or call our office at 1.800.698.2536 to speak directly with an experienced booking agent. -
What topics does Michael Podolsky speak about?
Michael Podolsky is a keynote speaker and industry expert who speaks on a wide range of topics such as Customer Experience, Business Growth, Sales, Executive Leadership, Leadership, Business, Business Leadership, Entrepreneurship, Artificial Intelligence and Technology. -
Where does Michael Podolsky travel from?
Michael Podolsky generally travels from New York, NY, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. -
Who is the agent for Michael Podolsky?
AAE Speakers Bureau has successfully secured keynote speakers like Michael Podolsky for clients worldwide since 2002. As a full-service speaker booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Please click the Check Schedule button above and complete the form on this page including the details of your event, or call our office at 1.800.698.2536, and one of our agents will assist you to book Michael Podolsky for your next private or corporate function. -
What is a full-service speaker booking agency?
AAE Speakers Bureau is a full-service speaker booking agency, meaning we can completely manage the speaker’s or celebrity’s engagement with your organization from the time of booking your speaker through the event’s completion. We provide all of the services you need to host Michael Podolsky or any other speaker of your choice, including offer negotiation, contractual assistance, accounting and billing, and event speaker travel and logistics services. When you book a speaker with us, we manage the process of hosting a speaker for you as an extension of your team. Our goal is to give our clients peace of mind and a best-in-class service experience when booking a speaker with us. -
Why is AAE Speakers Bureau different from other booking agencies?
If you’re looking for the best speaker recommendations, paired with a top-notch customer service experience, you’re in the right place. At AAE Speakers Bureau, we exclusively represent the interests of our clients - professional organizations, companies, universities, and associations. We intentionally do not represent the speakers we feature or book. That is so we can present our clients with the broadest and best performing set of speaker options in the market today, and we can make these recommendations without any obligation to promote a specific speaker over another. This is why when our agents suggest a speaker for your event, you can be assured that they are of the highest quality with a history of proven success with our other clients.
BOOK MICHAEL PODOLSKY
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This website is a resource for event professionals and strives to provide the most comprehensive catalog of thought leaders and industry experts to consider for speaking engagements. A listing or profile on this website does not imply an agency affiliation or endorsement by the talent.
All American Entertainment (AAE) exclusively represents the interests of talent buyers, and does not claim to be the agency or management for any speaker or artist on this site. AAE is a talent booking agency for paid events only. We do not handle requests for donation of time or media requests for interviews, and cannot provide celebrity contact information.
