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Holly Stiel

Holly Stiel

Keynote Speaker: Leading Customer Service Expert

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    Live Event Fee: $10,000 - $20,000
    Virtual Event Fee: Contact us for details
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Holly Stiel Biography

Holly Stiel, M.A. is a pioneer in the field of customer service. Nearly 25 years ago, she walked into the international convention of Les Clefs d’Or in Vienna as the first American woman admitted to the exclusive international concierges’ association.

Stiel single-handedly started the concierge department at San Francisco’s Grand Hyatt, and was the chief concierge for 16 years. Her leadership served as the model throughout the Hyatt corporation.

Stiel’s hands on experience enriches her powerful presentations. This is what sets her apart from other speakers and trainers in the field. It has made Stiel one of America’s foremost authorities on service and hospitality.

Clients include: Nordstrom, Disneyland, Hewlett Packard, Advanced Micro Devices, Motorola, Pebble Beach, Vail Associates, Canadian Airlines, and Bank of America.

Stiel has also been featured as the keynote speaker at many professional organizations, including the Hotel Sales Marketing Association, Meeting Planners International, The California Governor’s Conference on Tourism, Professional Association of Innkeepers International, The Bank Marketing Association , Society of Human Resource Management, and the Association of Homecare Providers.

Stiel is the author of Ultimate Service, The Complete Handbook to the World of the Concierge, considered to be the definitive work on this topic. Stiel’s book Thank You Very Much- A Book For Anyone Who Has Ever Said, “May I Help You” was published by Ten Speed Press. Her latest book is The Neon Signs of Service.

Her Masters Degree is in education. She has taught at the Hospitality School of The University of Nevada, Las Vegas.and the International Concierge Institute, U.S.A. and Canada. In 1999 Holly was awarded the “Distinguished Visiting Professor” award from Johnson & Wales University, Charleston Campus.

Holly Stiel brings experience, credibility, humor, enthusiasm and consummate professionalism to every speech, training session and consultation she delivers.

    Spirit in Service

    Thank You Very Much – The True Bottom Line

    Bring Your Sense of Humor to Work

    Taking Care of Yourself So You Have What It Takes to Take Care of Others

    Thinking Like A Concierge

    Ultimate Service – The Art of the Concierge

Contact a speaker booking agent to check availability on Holly Stiel and other top speakers and celebrities.

Holly Stiel Videos

Wet Cement's Fearless Leaders Series: Holly Stiel - YouTube
Holly Stiel Book Launch: The Art and Science of the Hotel Concierge ...

How to book Holly Stiel?

Our booking agents have successfully helped clients around the world secure talent like Holly Stiel for speaking engagements, personal appearances, product endorsements, or corporate entertainment for over 15 years. The team at All American Entertainment represents and listens to the needs of organizations and corporations seeking to hire keynote speakers, celebrities or entertainers. Fill out a booking request form for Holly Stiel, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get pricing information and check availability for Holly Stiel or any other celebrity of your choice.

How much does it cost to book Holly Stiel?

Booking fees for Holly Stiel, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. Pricing often varies according to the circumstances, including the talent's schedule, market conditions, length of presentation, and the location of the event. Speaker fees listed on this website are intended to serve as a guideline only. In some cases, the actual quote may be above or below the stated range. For the most current fee to hire Holly Stiel, please fill out the booking request form or call our office at 1.800.698.2536 to speak with an experienced booking agent.

Who is the agent for Holly Stiel?

All American Entertainment has successfully secured celebrity talent like Holly Stiel for clients worldwide for more than 15 years. As a full-service talent booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Fill out the booking request form or call our office at 1.800.698.2536, and one of our agents will assist you to book Holly Stiel for your next private or corporate function.

What is a full-service talent booking agency?

All American Speakers is a "buyers agent" and exclusively represents talent buyers, meeting planners and event professionals, who are looking to secure celebrities and speakers for personal appearances, speaking engagements, corporate entertainment, public relations campaigns, commercials, or endorsements. We do not exclusively represent Holly Stiel or claim ourselves as the exclusive booking agency, business manager, publicist, speakers bureau or management for Holly Stiel or any other speaker or celebrity on this website. For more information on how we work and what makes us unique, please read the AAE Advantage.


Holly Stiel is a keynote speaker and industry expert who speaks on a wide range of topics including Business, Customer Service and Personal Growth. The estimated speaking fee range to book Holly Stiel for live events is $10,000 - $20,000. Please contact us for virtual event fees. Holly Stiel generally travels from San Francisco, CA, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Doug Lipp, Libby Gill and Cathy Sexton. Contact All American Speakers for ratings, reviews, videos and information on scheduling Holly Stiel for an upcoming event.

Holly Stiel Videos

Wet Cement's Fearless Leaders Series: Holly Stiel - YouTube
Holly Stiel Book Launch: The Art and Science of the Hotel Concierge ...

How to book Holly Stiel?

Our booking agents have successfully helped clients around the world secure talent like Holly Stiel for speaking engagements, personal appearances, product endorsements, or corporate entertainment for over 15 years. The team at All American Entertainment represents and listens to the needs of organizations and corporations seeking to hire keynote speakers, celebrities or entertainers. Fill out a booking request form for Holly Stiel, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get pricing information and check availability for Holly Stiel or any other celebrity of your choice.

How much does it cost to book Holly Stiel?

Booking fees for Holly Stiel, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. Pricing often varies according to the circumstances, including the talent's schedule, market conditions, length of presentation, and the location of the event. Speaker fees listed on this website are intended to serve as a guideline only. In some cases, the actual quote may be above or below the stated range. For the most current fee to hire Holly Stiel, please fill out the booking request form or call our office at 1.800.698.2536 to speak with an experienced booking agent.

Who is the agent for Holly Stiel?

All American Entertainment has successfully secured celebrity talent like Holly Stiel for clients worldwide for more than 15 years. As a full-service talent booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Fill out the booking request form or call our office at 1.800.698.2536, and one of our agents will assist you to book Holly Stiel for your next private or corporate function.

What is a full-service talent booking agency?

All American Speakers is a "buyers agent" and exclusively represents talent buyers, meeting planners and event professionals, who are looking to secure celebrities and speakers for personal appearances, speaking engagements, corporate entertainment, public relations campaigns, commercials, or endorsements. We do not exclusively represent Holly Stiel or claim ourselves as the exclusive booking agency, business manager, publicist, speakers bureau or management for Holly Stiel or any other speaker or celebrity on this website. For more information on how we work and what makes us unique, please read the AAE Advantage.


Holly Stiel is a keynote speaker and industry expert who speaks on a wide range of topics including Business, Customer Service and Personal Growth. The estimated speaking fee range to book Holly Stiel for live events is $10,000 - $20,000. Please contact us for virtual event fees. Holly Stiel generally travels from San Francisco, CA, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Doug Lipp, Libby Gill and Cathy Sexton. Contact All American Speakers for ratings, reviews, videos and information on scheduling Holly Stiel for an upcoming event.

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HOLLY STIEL

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This website is a resource for event professionals and strives to provide the most comprehensive catalog of thought leaders and industry experts to consider for speaking engagements. A listing or profile on this website does not imply an agency affiliation or endorsement by the talent.

All American Entertainment (AAE) exclusively represents the interests of talent buyers, and does not claim to be the agency or management for any speaker or artist on this site. AAE is a talent booking agency for paid events only. We do not handle requests for donation of time or media requests for interviews, and cannot provide celebrity contact information.