Drawing on lessons learned from his 30 year law enforcement career and leadership position as the FBIs Chief Hostage Negotiator, Gary Noesner explains how all human interaction consists of either conflict or cooperation. Using his real life experiences defusing tense situations, and through sharing personal anecdotes, he helps audiences grasp the essential skills necessary to avoid conflict and defuse tense interactions with others that arise in our everyday lives. He describes how self-control and active listening are the key ingredients used to influence the behavior of others in order to achieve the most positive outcomes possible. He shares his 25 keys to effective negotiation presented in a common sense and easily understandable way. Audiences will come away with a better appreciation of how they can improve their own interpersonal communication skills in order to achieve desired outcomes. Gary Noesners engaging and humorous approach to storytelling leaves audiences both informed and entertained. This presentation will help sales representatives, marketing personnel, organizational leaders, and anyone who wants to be a more effective communicator in both their professional and personal life.
Based on his lengthy career as the Chief Hostage Negotiator for the FBI, Gary Noesner provides audiences with a fast paced and dynamic presentation about the development, evolution, and successful application of life saving negotiation skills used by the FBI to resolve tense and dangerous confrontations. He shares stories from his extensive personal experience in real-life dramas, describing how and why the negotiation process works. Whether confronting a ruthless criminal, a disturbed individual, or a hardened terrorist, each can be positively influenced by skilled negotiations. Audiences will hear the key lessons he learned in his career and how this knowledge can provide guidance for resolving confrontations in our everyday lives. Highlighting stories gleaned from responding to prison riots, right wing militia standoffs, religious zealot sieges, embassy takeovers, and skyjackings; he provides the audience with a truly unique, informative, and entertaining presentation. Hearing this timely presentation will enable the audience to better understand and relate to past and current events around the world.
We sit down with Gary Noesner, the former Chief Negotiator for the FBI, and the first person to ever hold that position. Mr. Noesner regales us with stories of the ...
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