Violence is one of the most significant occupational hazards facing health care workers today. According to OSHA, 75% of all workplace violence occurs in health care settings. In 2023, National Nurses United reported that 81.6% of nurses experienced at least one type of workplace violence in the past year, and nearly six in ten said these incidents led them to consider leaving their job, their profession, or to actually make a career change. These alarming statistics highlight not only the frequency of violence in health care but also its direct impact on workforce stability, morale, and patient care.
To address this crisis, organizations must adopt a system-wide strategy that treats every health care facility as a community, with each floor functioning as a unique neighborhood with its own dynamics. Building trust, transparency, and continuous training into daily operations is essential to reducing fear, fostering collaboration, and creating a safer environment of care. A community-policing–based model—focused on proactive engagement, nontraditional staff interactions, professionalism, targeted training, and robust critical incident response—provides the framework for a resilient security program. This approach not only reduces risk and anxiety but also strengthens retention and reinforces a culture of safety for staff, patients, and visitors alike.
This training strengthens organizational readiness to prevent, manage, and respond to incidents of workplace violence and active threats. By aligning security, clinical/HR partners, and leadership under one coordinated operating picture, teams build a unified, proactive approach that integrates prevention, intervention, and response.
This foundational course equips organizations to identify, assess, and manage behavioral threats before they escalate into violence or crisis. Participants learn to build or enhance a cross-functional threat assessment team capable of detecting early warning signs, triaging cases, and documenting actions in a consistent and defensible manner.
This dynamic training enhances participants’ ability to read environments quickly, recognize pre-incident indicators, and make confident, effective decisions under stress. Through realistic scenarios and guided practice, participants learn to identify potential threats early and take proactive measures to stay safe.
The PACE De-escalation Training program equips participants with the mindset and skills to manage tense or potentially dangerous situations calmly and effectively. Using the PACE framework—Pause, Assess, Choose Strategy, Engage—learners build situational awareness, emotional control, and communication strategies to defuse escalating behavior while maintaining personal and team safety.
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