Sandy Geroux

Imagine a world where people understand why they do things so differently from each other and how to communicate better to build relationships, foster teamwork and get things done. In this entertaining and highly interactive program, Sandy Geroux guides you through four personality styles and helps you understand the “lingo” natural to each style. She’ll illustrate how to bring out the best in each other instead of driving each other crazy! You’ll identify your own personality style and that of your colleagues, team members and clients, allowing you to enhance your communications and reduce stress – not only at work, but at home and in your communities, as well!

Attendee outcomes:

• Recognize their dominant personality styles and understand the core values that drive them;
• Utilize new behaviors and approaches to others based on a higher understanding of what drives them;
• Break down barriers to effective communication in and out of the workplace; and
• Build a work culture that honors differences, rather than struggling against them.

Your position is “indispensable.” Beyond that there are mindsets, attributes and skills that executives prize in their executive assistants that move you from “indispensable” to “invaluable.” Knowing what your leader is looking for (often before they know), “having their back” by anticipating their needs, attending to things they overlook and acting with the agility and adaptability demanded of executives is as critical to your success as it is to theirs. In this program, Sandy shares the top three mindsets, attributes and skills that leaders prize most in their assistants – skills that will help you be more prepared to serve as a true executive partner who has a seat at the leadership table, stays at the top of your game and helps your leaders stay at the top of theirs.

Attendee outcomes:

• Learn the difference between being “indispensable” and being “invaluable” – and why it matters
• Recognize what leaders are truly looking for in their executive assistants
• Discover the mindsets and habits of the most invaluable assistants
• Hold interactive discussions to raise the respect and credibility of the entire Administrative team

The days of limited duties and spare time are long gone. Today’s business professionals must not only perform routine daily tasks, but also undertake periodic special projects, managerial responsibilities, and teamwork challenges, not to mention unexpected challenges arising from the work-from-home environment.

This interactive session provides realistic techniques for separating myth from fact when it comes to multi-tasking, as well as ideas for setting priorities, speaking up when necessary and managing your time and stress so the unexpected doesn’t control you.

Attendee outcomes:

• Recognize what true multi-tasking is – and is not
• Utilize simple techniques to help re-focus unfocused people who try to commandeer their day
• Use practical tools to speak up, get clarity on tasks and priorities and take better control of their time
• Find practical suggestions for handling periodic and ongoing stress in their work and home lives

Most leaders don’t want to be good leaders, they want to be great leaders. However, leaders are only human and sometimes have “blind spots” that prevent them from recognizing the actions, words and attitudes they exhibit that may be hindering the creativity and engagement of their teams. Recognizing and changing even small things about the way they interact can bring big results because leadership impacts employee engagement, customer service, productivity, sales, profits… everything! So, it is imperative to get leadership right.

Whether you are a new or experienced leader or desire a future leadership position, this program will teach you what engages people at the highest levels and inspires exceptional performance in every team member. Through a series of examples and case studies, Sandy will share the 10 most common activities leaders must stop doing immediately, as well as uplifting stories, ideas, templates and models to help them focus on positive everyday behaviors they can implement now. She will also help attendees recognize their “Emotional Logo™” and how they can change their emotional “branding” to inspire their teams to produce higher results.

Attendee outcomes:

• Recognize and eliminate 10 behaviors that hinder team performance.
• Utilize tools and templates to help you focus on positive everyday behaviors.
• Recognize your “Emotional Logo" and understand its effect on others.
• Learn simple actions you can do every day to inspire your teams to produce higher results.

In our current employee-centric climate, it is difficult to hire exceptional employees – and even more difficult to engage and retain them. But there are both changing and universal truths that will attract people to our organizations and bind them to us, so they stay longer. These truths often challenges leaders to show up in different ways for their employees than they ever have before.

In this entertaining and enlightening program, Sandy shares research, stories, insights and a successful formula that allows leaders to value their employees’ contributions and help leaders recognize their “blind spots” that may chase talented employees away.

*If time permits, Sandy also guides attendees in using her proprietary leadership assessment tool, Leadership Bingo™, to quickly assess their strengths and identify any gaps (“blind spots”) in their leadership skills or their consistency in applying those skills to everyday workplace situations.

Attendee Outcomes:

• Use 5 leadership guidelines to motivate and engage associates at a higher level by making the workplace: Safe, Respectful, Human, Innovative, and Rewarding.
• Recognize and implement critical factors that attract employees to a particular workplace and retain them;
• Learn the top three indicators of world-class employee engagement and put that knowledge to work for them;
• Avoid a multitude of attitudes and behaviors that actually drive talented people away…
• Create a competitive advantage by encouraging employees to share their tacit knowledge.
• Build stronger relationships by remembering to focus on their “Human” Duties while performing their Job Duties.