A transformational keynote weaving Felice Upton’s personal story with her leadership journey inside statewide juvenile rehabilitation and corrections.
Tools for shifting culture, reducing harm, and building teams capable of deep transformation regardless of organization size.
Felice Upton grew up believing survival was the goal until the day she realized it was only the starting point. This keynote traces her lived experience with violence and the long arc of learning to lead not from fear, but from clarity, courage, and deep humanity. Felicia shares how surviving systems shaped her, how witnessing harm propelled her into justice leadership, and how choosing hope, again and again, became her most powerful tool for change.
Audiences walk away with a renewed understanding of how lived experience becomes insight, how insight becomes influence, and how influence becomes systems that finally serve people with dignity.
After years inside justice and corrections, Felicia Upton learned to brace for impact — to expect harm, conflict, and disappointment. But real leadership meant building a different kind of architecture inside myself: a bridge toward hope, trust, and possibility. This keynote explores what it takes to stay open-hearted in systems that can harden us, why believing people are fundamentally good is a radical act, and how leaders can create cultures that heal instead of harm. Through personal stories and hard-earned lessons, Felicia shows how internal resilience becomes the foundation for organizational transformation and meaningful, lasting change.
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