Charles Camarda

NASA is a premier organization that can solve almost any technical challenge that it faces. Or at least that’s the general public consensus. However, NASA today is very different from the Agency that, 50 years ago, successfully landed humans on the Moon and returned them safely home. More recently, NASA teams have had major problems leading to the Challenger and Columbia disasters. Work in complex companies is done in teams. Everything that happens, success and failure, is the result of how these teams function, how they conduct work, and how the individual members support one another. The extraordinarily successful culture of NASA of yesteryear today struggles to fix the root causes of problems related to underperforming, even dysfunctional, teams. The challenges confronting NASA are not primarily technological or related to its engineering capability. Rather, the difficulties exist in the culture and mindsets now pervading NASA and most High-Reliability Organizations (HROs) around the world today.

Contributions provided by the three NASA Researchers Centers were pivotal in understanding the proximate technical cause of the Columbia accident, mitigating the cause of the problem, and developing the necessary technologies to ensure a continued safe and expeditious return to flight. We enhanced our knowledge and understanding by reaching out to the research communities to utilize the latest advances in analysis, testing, inspection, monitoring and fabrication. We were able to make significant advances in understanding the complex aerodynamic and aerothermodynamic environments; debris transport; impact dynamics and failure of thermal protection system (TPS) (tile and reinforced carbon-carbon (RCC)); ablation of damaged RCC; etc. In addition, we developed innovative technologies for non-destructive evaluation (NDE), damage monitoring, and TPS repair. Throughout this process we gained a tremendous amount of insight into how to develop innovative concepts and utilize innovative solution strategies in a timely and cost-effective manner which satisfied the stringent demands of a very public, high-profile program!

Dr. Charles Camarda will present his personal account of this process as a research engineer involved with the Columbia Accident Investigation, an innovator of several of the technical concepts utilized for repair, and as an Astronaut who demonstrated and flew several of these technologies in space on STS-114, the return-to-flight mission of the Space Shuttle.

Does NASA still have what it takes to send humans back to the Moon and eventually Mars and risk another space race, this time with China? Astronaut and 46-Year NASA veteran researcher, Dr. Camarda, describes how the gradual cultural decay and slide from technical excellence could result in a reverse “Apollo Effect” which could threaten our technical dominance and challenge our position as world leader. The same systemic problems which caused the Challenger and Columbia accidents persist today and can be witnessed in other large corporations around the world. Houston…You Have a Problem is an insider’s story of an Agency which suffered the loss of a crew and how it wrestled with its own dysfunctional culture as told by Dr. Charles Camarda, an experienced research engineer and thermal structures expert, who flew as a Mission Specialist on STS-114, NASA’s Return-to-Flight mission following the Columbia accident! The story heralds the triumph of the indomitable human spirit and creative genius of some of NASA’s best and brightest minds to overcome a psychologically unsafe environment, bureaucratic inertia, cultural decay and technical subordination of a once great organization and develop the technology and procedures to ensure the space program’s successful return to flight. It lays out a prescriptive plan which NASA and other struggling corporations can follow to identify “weak signals” of technical and behavioral dysfunction and put in place measures to heal and transform organizations so they can regain the core ideologies which made them great.

We are approaching a point in time where the rapid acceleration of technology related to education, course development and learning has produced large amounts of content and knowledge concepts within fingertip reach of learners of all ages providing they have access to the Internet and a computer or mobile device. Learning to learn and acquire the skills necessary to search and, more importantly, curate the numerous sources to select just the right information and/or to interact with just the right subject-matter-expert (SME) at just the right time is critical. What if we could ignite, excite, and align learners’ passion for solving problems with a customized roadmap which guides and facilitates the process for acquiring the knowledge and mastering the necessary skills in a collaborative environment using a problem-based learning methodology?