Franck Ardourel
Keynote Speaker: Marketing Executive; Professor at Santa Clara University & Author
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Franck Ardourel Biography
Franck S. Ardourel is a distinguished marketing executive, consultant, and keynote speaker with over two decades of expertise in Customer Experience (CX), digital transformation, marketing strategy, and technology. As the founder of his consultancy firm, FranckArdourel, since 2017, Ardourel has worked with numerous global brands, leveraging his in-depth knowledge of MarTech and AdTech to deliver cutting-edge solutions that drive growth and enhance customer engagement. He also serves as a professor at Santa Clara University's Leavey School of Business, teaching marketing and customer experience to MBA students.
Throughout his career, Ardourel has held prominent leadership roles, including Chief Marketing, Technology & CX Officer. As a recognized thought leader, he has been a keynote speaker at numerous industry events, sharing his insights on CX and emerging technologies. His accolades include recognition in the 2024 edition of Marquis Who's Who. Ardourel is also an accomplished author, writing works like Elevate Customer Experience: Your Blueprint for CX Excellence.
Contact a speaker booking agent to check availability on Franck Ardourel and other top speakers and celebrities.
Franck Ardourel Speaking Topics
Mastering Customer Experience (CX) has become a cornerstone for business success in today's fast-paced, technology-driven marketplace. This thought-provoking presentation explores how organizations can drive growth by leveraging the total experience framework (TX), encompassing Customer Experience (CX), Employee Experience (EX), User Experience (UX), and Multi-Experience (MX). Franck Ardourel offers insights into the latest advancements in AI, MarTech, and AdTech, and how these technologies can enhance CX by delivering personalized, omnichannel experiences. Leaders will learn how to break free from legacy systems and integrate advanced data-driven approaches that put the customer at the heart of their business strategy.
Attendee Results:
- Discover the role of first-party data and AI in shaping personalized customer journeys.
- Understand how to evaluate and optimize CX across various touchpoints for better ROI.
- Gain actionable insights into adopting a mobility-focused CX operating model to meet evolving customer demands.
- Learn how to develop and implement a successful CX strategy that unifies customer interactions across channels, platforms, and devices.
In the era of digital transformation, consumer engagement has become the key differentiator for businesses looking to stay competitive. This presentation delves into how companies can leverage innovative technologies to transform their engagement strategies, creating seamless and personalized interactions across digital and physical touchpoints. From the integration of AI and machine learning to real-time data analytics, businesses can now predict consumer behavior and deliver more relevant and timely experiences. The talk explores how businesses can use these tools to build trust, enhance loyalty, and drive long-term growth.
Attendee Results:
- Understand how to harness AI and data analytics to predict consumer needs and preferences.
- Learn best practices for integrating digital tools that enable personalized, omnichannel engagement.
- Explore case studies on how digital transformation can improve customer retention and satisfaction.
- Gain insights into the future of consumer engagement in a digital-first world, including the role of automation, IoT, and next-gen communication platforms.
As mobile devices continue to dominate consumer behavior, creating a mobile-centric customer experience (CX) has become a necessity for businesses aiming to meet the evolving needs of their customers. This presentation focuses on how businesses can harness mobile technologies to enhance CX, providing seamless and personalized interactions across every customer touchpoint. From mobile apps to location-based services and real-time notifications, mobile-centric strategies can drive engagement, improve satisfaction, and increase loyalty. The talk highlights how mobile technologies can be integrated into a broader CX strategy, ensuring that customers enjoy frictionless experiences anytime, anywhere.
Attendee Results:
- Discover how mobile-first strategies can elevate customer engagement and retention.
- Learn to integrate mobile apps, SMS, and real-time notifications into an omnichannel CX approach.
- Explore the role of mobile data in creating personalized, location-based experiences that cater to customer preferences.
- Gain insights into the latest mobile technologies and trends that can enhance customer satisfaction and streamline digital interactions.
In the digital age, creating a seamless and personalized customer experience (CX) requires more than just data—it requires the right technology stack. This presentation delves into how businesses can build CXM excellence by integrating modern MarTech and Ad Tech tools. By leveraging a comprehensive stack that includes Customer Data Platforms (CDPs), AI-driven analytics, and multi-channel marketing hubs, organizations can deliver personalized experiences at scale. This session will highlight how MarTech and Ad Tech align to optimize customer interactions, drive engagement, and maximize ROI in today’s competitive landscape.
Attendee Results:
- Learn how to build a robust MarTech and Ad Tech stack that enhances CXM strategies.
- Understand the role of AI, CDPs, and multi-channel hubs in delivering personalized, data-driven experiences.
- Discover best practices for aligning marketing and advertising technology to improve customer engagement.
- Gain insights into optimizing your tech stack for scalability, efficiency, and improved customer loyalty.
As customer expectations continue to rise, businesses must adopt advanced Customer Experience Management (CXM) strategies to stay competitive. This presentation explores how companies can leverage Marketing AI to enhance customer experience, delivering hyper-personalized interactions that drive satisfaction and loyalty. By integrating AI-powered tools into their marketing strategies, businesses can predict customer needs, optimize campaigns in real-time, and provide seamless experiences across all touchpoints. Attendees will gain insights into how AI can transform CXM by enabling smarter decision-making, automating processes, and fostering deeper engagement.
Attendee Results:
- Learn how AI can revolutionize CXM by delivering personalized customer journeys.
- Understand the role of predictive analytics in anticipating customer needs and behavior.
- Discover how AI-driven tools can optimize real-time marketing performance and customer interactions.
- Explore best practices for integrating AI into your CXM strategy to drive superior customer outcomes and loyalty.
How do I book Franck Ardourel to speak at my event?
Our experienced booking agents have successfully helped clients around the world secure speakers like Franck Ardourel for speaking engagements, personal appearances, product endorsements, or corporate entertainment since 2002. Click the Check Schedule button above and complete the form on this page to check availability for Franck Ardourel, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get speaking fee information and check availability for Franck Ardourel or any other speaker of your choice.
How much does it cost to book Franck Ardourel for a speaking engagement?
Speaking fees for Franck Ardourel, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. The estimated fees to book Franck Ardourel are $10,000 - $20,000 for live events and Below $10,000 for virtual events. For the most current speaking fee to hire Franck Ardourel, click the Check Schedule button above and complete the form on this page, or call our office at 1.800.698.2536 to speak directly with an experienced booking agent.
What topics does Franck Ardourel speak about?
Franck Ardourel is a keynote speaker and industry expert who speaks on a wide range of topics such as Marketing, Customer Experience, Professors, Business, Technology, Artificial Intelligence and Computer Science.
Where does Franck Ardourel travel from?
Franck Ardourel generally travels from San Francisco, CA, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances.
Who is the agent for Franck Ardourel?
AAE Speakers Bureau has successfully secured keynote speakers like Franck Ardourel for clients worldwide since 2002. As a full-service speaker booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Please click the Check Schedule button above and complete the form on this page including the details of your event, or call our office at 1.800.698.2536, and one of our agents will assist you to book Franck Ardourel for your next private or corporate function.
What is a full-service speaker booking agency?
AAE Speakers Bureau is a full-service speaker booking agency, meaning we can completely manage the speaker’s or celebrity’s engagement with your organization from the time of booking your speaker through the event’s completion. We provide all of the services you need to host Franck Ardourel or any other speaker of your choice, including offer negotiation, contractual assistance, accounting and billing, and event speaker travel and logistics services. When you book a speaker with us, we manage the process of hosting a speaker for you as an extension of your team. Our goal is to give our clients peace of mind and a best-in-class service experience when booking a speaker with us.
Why is AAE Speakers Bureau different from other booking agencies?
If you’re looking for the best speaker recommendations, paired with a top-notch customer service experience, you’re in the right place. At AAE Speakers Bureau, we exclusively represent the interests of our clients - professional organizations, companies, universities, and associations. We intentionally do not represent the speakers we feature or book. That is so we can present our clients with the broadest and best performing set of speaker options in the market today, and we can make these recommendations without any obligation to promote a specific speaker over another. This is why when our agents suggest a speaker for your event, you can be assured that they are of the highest quality with a history of proven success with our other clients.
Franck Ardourel is a keynote speaker and industry expert who speaks on a wide range of topics including Marketing, Customer Experience and Professors. The estimated speaking fee range to book Franck Ardourel for live events is $10,000 - $20,000, and for virtual events Below $10,000. Franck Ardourel generally travels from San Francisco, CA, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Chuck Reaves, CSP, CPAE, CSO, Kate Ancketill and Christi Tasker. Contact All American Speakers for ratings, reviews, videos and information on scheduling Franck Ardourel for an upcoming event.
SPEAKING TOPICS
Franck Ardourel Speaking Topics
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Customer Experience in the Digital Age: Harnessing CX for Competitive Advantage
Mastering Customer Experience (CX) has become a cornerstone for business success in today's fast-paced, technology-driven marketplace. This thought-provoking presentation explores how organizations can drive growth by leveraging the total experience framework (TX), encompassing Customer Experience (CX), Employee Experience (EX), User Experience (UX), and Multi-Experience (MX). Franck Ardourel offers insights into the latest advancements in AI, MarTech, and AdTech, and how these technologies can enhance CX by delivering personalized, omnichannel experiences. Leaders will learn how to break free from legacy systems and integrate advanced data-driven approaches that put the customer at the heart of their business strategy.
Attendee Results:
- Discover the role of first-party data and AI in shaping personalized customer journeys.
- Understand how to evaluate and optimize CX across various touchpoints for better ROI.
- Gain actionable insights into adopting a mobility-focused CX operating model to meet evolving customer demands.
- Learn how to develop and implement a successful CX strategy that unifies customer interactions across channels, platforms, and devices.
-
Consumer Engagement Innovation in Digital Transformation: Unlocking New Growth Opportunities
In the era of digital transformation, consumer engagement has become the key differentiator for businesses looking to stay competitive. This presentation delves into how companies can leverage innovative technologies to transform their engagement strategies, creating seamless and personalized interactions across digital and physical touchpoints. From the integration of AI and machine learning to real-time data analytics, businesses can now predict consumer behavior and deliver more relevant and timely experiences. The talk explores how businesses can use these tools to build trust, enhance loyalty, and drive long-term growth.
Attendee Results:
- Understand how to harness AI and data analytics to predict consumer needs and preferences.
- Learn best practices for integrating digital tools that enable personalized, omnichannel engagement.
- Explore case studies on how digital transformation can improve customer retention and satisfaction.
- Gain insights into the future of consumer engagement in a digital-first world, including the role of automation, IoT, and next-gen communication platforms.
-
Mobile-Centric CX: Leveraging Technology for Enhanced Experiences
As mobile devices continue to dominate consumer behavior, creating a mobile-centric customer experience (CX) has become a necessity for businesses aiming to meet the evolving needs of their customers. This presentation focuses on how businesses can harness mobile technologies to enhance CX, providing seamless and personalized interactions across every customer touchpoint. From mobile apps to location-based services and real-time notifications, mobile-centric strategies can drive engagement, improve satisfaction, and increase loyalty. The talk highlights how mobile technologies can be integrated into a broader CX strategy, ensuring that customers enjoy frictionless experiences anytime, anywhere.
Attendee Results:
- Discover how mobile-first strategies can elevate customer engagement and retention.
- Learn to integrate mobile apps, SMS, and real-time notifications into an omnichannel CX approach.
- Explore the role of mobile data in creating personalized, location-based experiences that cater to customer preferences.
- Gain insights into the latest mobile technologies and trends that can enhance customer satisfaction and streamline digital interactions.
-
Building CXM Excellence: The Modern MarTech and Ad Tech Stack
In the digital age, creating a seamless and personalized customer experience (CX) requires more than just data—it requires the right technology stack. This presentation delves into how businesses can build CXM excellence by integrating modern MarTech and Ad Tech tools. By leveraging a comprehensive stack that includes Customer Data Platforms (CDPs), AI-driven analytics, and multi-channel marketing hubs, organizations can deliver personalized experiences at scale. This session will highlight how MarTech and Ad Tech align to optimize customer interactions, drive engagement, and maximize ROI in today’s competitive landscape.
Attendee Results:
- Learn how to build a robust MarTech and Ad Tech stack that enhances CXM strategies.
- Understand the role of AI, CDPs, and multi-channel hubs in delivering personalized, data-driven experiences.
- Discover best practices for aligning marketing and advertising technology to improve customer engagement.
- Gain insights into optimizing your tech stack for scalability, efficiency, and improved customer loyalty.
-
Innovative CXM: Leveraging Marketing AI for Superior CX Results
As customer expectations continue to rise, businesses must adopt advanced Customer Experience Management (CXM) strategies to stay competitive. This presentation explores how companies can leverage Marketing AI to enhance customer experience, delivering hyper-personalized interactions that drive satisfaction and loyalty. By integrating AI-powered tools into their marketing strategies, businesses can predict customer needs, optimize campaigns in real-time, and provide seamless experiences across all touchpoints. Attendees will gain insights into how AI can transform CXM by enabling smarter decision-making, automating processes, and fostering deeper engagement.
Attendee Results:
- Learn how AI can revolutionize CXM by delivering personalized customer journeys.
- Understand the role of predictive analytics in anticipating customer needs and behavior.
- Discover how AI-driven tools can optimize real-time marketing performance and customer interactions.
- Explore best practices for integrating AI into your CXM strategy to drive superior customer outcomes and loyalty.
VIDEO
Franck Ardourel Videos
BOOKS
FAQS
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How do I book Franck Ardourel to speak at my event?
Our experienced booking agents have successfully helped clients around the world secure speakers like Franck Ardourel for speaking engagements, personal appearances, product endorsements, or corporate entertainment since 2002. Click the Check Schedule button above and complete the form on this page to check availability for Franck Ardourel, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get speaking fee information and check availability for Franck Ardourel or any other speaker of your choice. -
How much does it cost to book Franck Ardourel for a speaking engagement?
Speaking fees for Franck Ardourel, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. The estimated fees to book Franck Ardourel are $10,000 - $20,000 for live events and Below $10,000 for virtual events. For the most current speaking fee to hire Franck Ardourel, click the Check Schedule button above and complete the form on this page, or call our office at 1.800.698.2536 to speak directly with an experienced booking agent. -
What topics does Franck Ardourel speak about?
Franck Ardourel is a keynote speaker and industry expert who speaks on a wide range of topics such as Marketing, Customer Experience, Professors, Business, Technology, Artificial Intelligence and Computer Science. -
Where does Franck Ardourel travel from?
Franck Ardourel generally travels from San Francisco, CA, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. -
Who is the agent for Franck Ardourel?
AAE Speakers Bureau has successfully secured keynote speakers like Franck Ardourel for clients worldwide since 2002. As a full-service speaker booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Please click the Check Schedule button above and complete the form on this page including the details of your event, or call our office at 1.800.698.2536, and one of our agents will assist you to book Franck Ardourel for your next private or corporate function. -
What is a full-service speaker booking agency?
AAE Speakers Bureau is a full-service speaker booking agency, meaning we can completely manage the speaker’s or celebrity’s engagement with your organization from the time of booking your speaker through the event’s completion. We provide all of the services you need to host Franck Ardourel or any other speaker of your choice, including offer negotiation, contractual assistance, accounting and billing, and event speaker travel and logistics services. When you book a speaker with us, we manage the process of hosting a speaker for you as an extension of your team. Our goal is to give our clients peace of mind and a best-in-class service experience when booking a speaker with us. -
Why is AAE Speakers Bureau different from other booking agencies?
If you’re looking for the best speaker recommendations, paired with a top-notch customer service experience, you’re in the right place. At AAE Speakers Bureau, we exclusively represent the interests of our clients - professional organizations, companies, universities, and associations. We intentionally do not represent the speakers we feature or book. That is so we can present our clients with the broadest and best performing set of speaker options in the market today, and we can make these recommendations without any obligation to promote a specific speaker over another. This is why when our agents suggest a speaker for your event, you can be assured that they are of the highest quality with a history of proven success with our other clients.
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