Susan Frampton
Keynote Speaker: President of Planetree International, Author, Healthcare Advocate
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Susan Frampton Biography
For over three decades, Dr. Susan Frampton has been the president of Planetree International, a non-profit advocacy and membership organization focused on person-centered models of care in healthcare. She has authored numerous publications, including "Putting Patients First" (Jossey-Bass 2004, 2008, 2013), which won the ACHE Hamilton Book of the Year Award in 2004. Her latest contribution is "The Putting Patients First Field Guide: Global Lessons in Designing and Implementing Patient-Centered Care," a comprehensive guide on integrating patient-centered culture in healthcare systems globally. She has also contributed a chapter to "Providing Compassionate Health Care" (Routledge, 2014).
In 2013, Frampton was appointed co-chair of the National Priorities Partnership, a collaborative aimed at improving U.S. healthcare. She has held multiple leadership roles, including chairing the National Quality Forum’s National Quality Partners Leadership Consortium and co-chairing their Action Teams on Advanced Illness Care, Patient-Family Engagement, and Decreasing Hospital (Re)Admissions. Her influence extends internationally as she serves on the Governing Board for the WHO-CC International Network of Health Promoting Hospitals and on the editorial board for the Journal of Compassionate Healthcare.
Dr. Frampton speaks globally on topics such as culture change, quality, safety, and the patient experience in healthcare. Her presentations often explore the linkage between patient experience and employee experience in healthcare, providing strategies for creating supportive work environments for caregivers. Her expertise is also recognized in her role as a lead author on the National Academy of Medicine’s publication "Harnessing Evidence and Experience to Change Culture," released in early 2017. In addition to her extensive publication record and speaking engagements, Frampton continues to promote patient-centered care and emphasize the importance of compassion in healthcare settings. In 2009, she was named one of “20 People who Make Healthcare Better” by HealthLeaders magazine.
Contact a speaker booking agent to check availability on Susan Frampton and other top speakers and celebrities.
Susan Frampton Speaking Topics
Success in providing patient-centered care is rooted in organizational culture. It’s about building a culture of ownership by reconnecting employees with the reason healthcare was their calling and their passion in the first place and creating the opportunity for them to do the kind of work they were initially drawn to. Through a combination of data and storytelling about renowned healthcare employers, speaker Susan Frampton will examine the link between the patient experience and the employee experience and will provide concrete strategies for organizations to cultivate supportive work environments where caregivers—and their patients—can thrive.
As patient-centered care gains traction as the optimal way to deliver healthcare, patients and professional caregivers are becoming more aware of the importance of better addressing human needs. For too long, patients experienced a system of patriarchal care that made them passive. To reverse this, we must create organizational cultures that value compassion at all levels, from the bedside to the boardroom. Speaker Susan Frampton invites audiences to reflect on the role of compassion, empathy, kindness, and respect in healthcare and shares viable strategies for embedding compassionate action into your organization.
Patient-centered healthcare is accountable care. It is accountable for quality, value, and patient satisfaction. Knowing how to build and operate a sustainable culture of patient-centered healthcare means looking beyond traditional views of what the patient wants and what your hospital can deliver. In this presentation, speaker Susan Frampton will share successful strategies for developing a patient-centered leadership culture that creates the foundation for accountable care. She will teach you how to educate physicians, nurses, and other caregivers in developing a new dynamic with patients, improving transitions of care, and reducing readmissions.
Long before patient-centered care became a centerpiece of healthcare reform efforts or a media buzz word, Dr. Susan Frampton and the non-profit advocacy organization Planetree have been defining not only what it means to be patient centered, but practical and successful strategies to make it a reality. Decades of listening to patients and their families, and partnering with organizations to design and implement patient-centered approaches to care, have resulted in an incomparable evidence-based for innovation in care delivery. Dr. Frampton is the authority on what it takes to transform healthcare systems to put patients first. In this presentation, Susan will share personal perspectives and stories that bring to life the five simple but profoundly important lessons that any organization working to deliver patient-centered care, can use to accelerate efforts and improve outcomes. We are all human, we all have to work as a team in order to take care of people and at the end of the day, we have all been - or will be -patients.
Susan Frampton Videos
How do I book Susan Frampton to speak at my event?
Our experienced booking agents have successfully helped clients around the world secure speakers like Susan Frampton for speaking engagements, personal appearances, product endorsements, or corporate entertainment since 2002. Click the Check Schedule button above and complete the form on this page to check availability for Susan Frampton, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get speaking fee information and check availability for Susan Frampton or any other speaker of your choice.
How much does it cost to book Susan Frampton for a speaking engagement?
Speaking fees for Susan Frampton, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. The estimated fee for a live event is $10,000 - $20,000. For the most current speaking fee to hire Susan Frampton, click the Check Schedule button above and complete the form on this page, or call our office at 1.800.698.2536 to speak directly with an experienced booking agent.
What topics does Susan Frampton speak about?
Susan Frampton is a keynote speaker and industry expert who speaks on a wide range of topics such as Women and Influential Women.
Where does Susan Frampton travel from?
Susan Frampton generally travels from Coventry, CT, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances.
Who is the agent for Susan Frampton?
AAE Speakers Bureau has successfully secured keynote speakers like Susan Frampton for clients worldwide since 2002. As a full-service speaker booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Please click the Check Schedule button above and complete the form on this page including the details of your event, or call our office at 1.800.698.2536, and one of our agents will assist you to book Susan Frampton for your next private or corporate function.
What is a full-service speaker booking agency?
AAE Speakers Bureau is a full-service speaker booking agency, meaning we can completely manage the speaker’s or celebrity’s engagement with your organization from the time of booking your speaker through the event’s completion. We provide all of the services you need to host Susan Frampton or any other speaker of your choice, including offer negotiation, contractual assistance, accounting and billing, and event speaker travel and logistics services. When you book a speaker with us, we manage the process of hosting a speaker for you as an extension of your team. Our goal is to give our clients peace of mind and a best-in-class service experience when booking a speaker with us.
Why is AAE Speakers Bureau different from other booking agencies?
If you’re looking for the best speaker recommendations, paired with a top-notch customer service experience, you’re in the right place. At AAE Speakers Bureau, we exclusively represent the interests of our clients - professional organizations, companies, universities, and associations. We intentionally do not represent the speakers we feature or book. That is so we can present our clients with the broadest and best performing set of speaker options in the market today, and we can make these recommendations without any obligation to promote a specific speaker over another. This is why when our agents suggest a speaker for your event, you can be assured that they are of the highest quality with a history of proven success with our other clients.
Susan Frampton is a keynote speaker and industry expert who speaks on a wide range of topics including Women and Influential Women. The estimated speaking fee range to book Susan Frampton for live events is $10,000 - $20,000. Please contact us for virtual event fees. Susan Frampton generally travels from Coventry, CT, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Vivienne Ming, Trisha Shetty and Wendy Herman. Contact All American Speakers for ratings, reviews, videos and information on scheduling Susan Frampton for an upcoming event.
SPEAKING TOPICS
Susan Frampton Speaking Topics
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Becoming a Healthcare Employer of Choice
Success in providing patient-centered care is rooted in organizational culture. It’s about building a culture of ownership by reconnecting employees with the reason healthcare was their calling and their passion in the first place and creating the opportunity for them to do the kind of work they were initially drawn to. Through a combination of data and storytelling about renowned healthcare employers, speaker Susan Frampton will examine the link between the patient experience and the employee experience and will provide concrete strategies for organizations to cultivate supportive work environments where caregivers—and their patients—can thrive.
-
Compassion in Action
As patient-centered care gains traction as the optimal way to deliver healthcare, patients and professional caregivers are becoming more aware of the importance of better addressing human needs. For too long, patients experienced a system of patriarchal care that made them passive. To reverse this, we must create organizational cultures that value compassion at all levels, from the bedside to the boardroom. Speaker Susan Frampton invites audiences to reflect on the role of compassion, empathy, kindness, and respect in healthcare and shares viable strategies for embedding compassionate action into your organization.
-
Patient-Centered Leadership for Accountable Care
Patient-centered healthcare is accountable care. It is accountable for quality, value, and patient satisfaction. Knowing how to build and operate a sustainable culture of patient-centered healthcare means looking beyond traditional views of what the patient wants and what your hospital can deliver. In this presentation, speaker Susan Frampton will share successful strategies for developing a patient-centered leadership culture that creates the foundation for accountable care. She will teach you how to educate physicians, nurses, and other caregivers in developing a new dynamic with patients, improving transitions of care, and reducing readmissions.
-
Putting Patients First: Lessons Learned from Over Three Decades of Patient-Centered Care
Long before patient-centered care became a centerpiece of healthcare reform efforts or a media buzz word, Dr. Susan Frampton and the non-profit advocacy organization Planetree have been defining not only what it means to be patient centered, but practical and successful strategies to make it a reality. Decades of listening to patients and their families, and partnering with organizations to design and implement patient-centered approaches to care, have resulted in an incomparable evidence-based for innovation in care delivery. Dr. Frampton is the authority on what it takes to transform healthcare systems to put patients first. In this presentation, Susan will share personal perspectives and stories that bring to life the five simple but profoundly important lessons that any organization working to deliver patient-centered care, can use to accelerate efforts and improve outcomes. We are all human, we all have to work as a team in order to take care of people and at the end of the day, we have all been - or will be -patients.
VIDEO
Susan Frampton Videos
FAQS
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How do I book Susan Frampton to speak at my event?
Our experienced booking agents have successfully helped clients around the world secure speakers like Susan Frampton for speaking engagements, personal appearances, product endorsements, or corporate entertainment since 2002. Click the Check Schedule button above and complete the form on this page to check availability for Susan Frampton, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get speaking fee information and check availability for Susan Frampton or any other speaker of your choice. -
How much does it cost to book Susan Frampton for a speaking engagement?
Speaking fees for Susan Frampton, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. The estimated fee for a live event is $10,000 - $20,000. For the most current speaking fee to hire Susan Frampton, click the Check Schedule button above and complete the form on this page, or call our office at 1.800.698.2536 to speak directly with an experienced booking agent. -
What topics does Susan Frampton speak about?
Susan Frampton is a keynote speaker and industry expert who speaks on a wide range of topics such as Women and Influential Women. -
Where does Susan Frampton travel from?
Susan Frampton generally travels from Coventry, CT, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. -
Who is the agent for Susan Frampton?
AAE Speakers Bureau has successfully secured keynote speakers like Susan Frampton for clients worldwide since 2002. As a full-service speaker booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Please click the Check Schedule button above and complete the form on this page including the details of your event, or call our office at 1.800.698.2536, and one of our agents will assist you to book Susan Frampton for your next private or corporate function. -
What is a full-service speaker booking agency?
AAE Speakers Bureau is a full-service speaker booking agency, meaning we can completely manage the speaker’s or celebrity’s engagement with your organization from the time of booking your speaker through the event’s completion. We provide all of the services you need to host Susan Frampton or any other speaker of your choice, including offer negotiation, contractual assistance, accounting and billing, and event speaker travel and logistics services. When you book a speaker with us, we manage the process of hosting a speaker for you as an extension of your team. Our goal is to give our clients peace of mind and a best-in-class service experience when booking a speaker with us. -
Why is AAE Speakers Bureau different from other booking agencies?
If you’re looking for the best speaker recommendations, paired with a top-notch customer service experience, you’re in the right place. At AAE Speakers Bureau, we exclusively represent the interests of our clients - professional organizations, companies, universities, and associations. We intentionally do not represent the speakers we feature or book. That is so we can present our clients with the broadest and best performing set of speaker options in the market today, and we can make these recommendations without any obligation to promote a specific speaker over another. This is why when our agents suggest a speaker for your event, you can be assured that they are of the highest quality with a history of proven success with our other clients.
BOOK SUSAN FRAMPTON
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