Learn how to transform uncomfortable conversations into constructive communication in this upbeat presentation based on Sarita Maybin’s new book Say What You Mean in a Nice Way. Take away real solutions for communicating with compassion, kindness and civility—in person and online. Gain fresh insights on how to say what you mean and mean what you say in a nice way.
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We’ve all been told “If you can’t say something nice, don’t say anything at all.” This high energy presentation based on Sarita’s first book provides practical approaches and positive phrases for those times when you need to say something NOT so nice. Learn how to respectfully deflect the negative comment of a well-meaning manager, kindly clue in a co-worker and constructively convey concerns…without destroying the relationship.
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How to know if you should confront a situation or just let it go
Three-step process for conveying concerns with tact and respect
The ability to stay positive and productive in the face of change, challenges and uncertainty is essential for success. In this uplifting presentation, you will learn how to recharge your energy using “resiliency resources,” reset after setbacks and rekindle passion for your career.
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Learn how to communicate in a way that gets your ideas heard and encourages the cooperation of others. Take away tools that will empower you to communicate at all levels within your organization and effectively build trust within your own team. Sarita will share her Top 10 Positive Communication Phrases and five proven strategies for overcoming listening barriers.
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