Pat McCarthy

Pat McCarthy

Keynote Speaker: Best-selling Author of "The Nordstrom Way"

  • Travels From:
    Los Angeles, CA, USA
  • Speaking Fee:
    Live Event Fee: $20,000 - $30,000
    Virtual Event Fee: Contact us for details
    More Fee Info
  • Categories:
    Peak Performance, Business Leadership, Customer Experience, Motivational, Leadership
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Pat McCarthy Biography

Pat spent 30 years as a salesman at Nordstrom, where their legendary focus on service enabled him to create a customer list in excess of 12,000. He was the top salesman in the whole company for 15 of those years, having been the first employee to sell a million dollars worth of clothing in a single year.

In 1995, John Wiley and Sons published the first edition of Customer Service, the Nordstrom Way, which he co-authored with Robert Spector. Today, the book is in its third edition, in six languages, and a fourth edition, including an electronic edition, is in the works for 2011. The book is being used in many university business courses and MBA programs.

For the last 15 years, Pat has given inspiring and educational presentations based on the book and his experiences working at Nordstrom. He talks about mentoring, coaching and teaching creating a foundation that an employee can build on, to create his own job, a business within a business, his own franchise. His presentation is humorous and informative, keeping it interesting and conversational, while educating his audience.

Pats clients have included insurance companies, brokerage firms, hospitals, legal and medical offices, a cruise company, an auto manufacturer, chambers of commerce, travel businesses, a Japanese department store and hotel, and even a tire company. Pat is able to translate his views of customer service to apply to all these various businesses, showing them how to keep a customer and develop a relationship that will last.

In the current business climate, where customers are getting harder to find, and employers are concerned about the acceptance of their products, Pats message of relationship building and developing a process of customer care is especially timely.

Contact a speaker booking agent to check availability on Pat McCarthy and other top speakers and celebrities.

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How do I book Pat McCarthy to speak at my event?

Our experienced booking agents have successfully helped clients around the world secure speakers like Pat McCarthy for speaking engagements, personal appearances, product endorsements, or corporate entertainment since 2002. Click the Check Schedule button above and complete the form on this page to check availability for Pat McCarthy, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get speaking fee information and check availability for Pat McCarthy or any other speaker of your choice.

How much does it cost to book Pat McCarthy for a speaking engagement?

Speaking fees for Pat McCarthy, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. The estimated fee for a live event is $20,000 - $30,000. For the most current speaking fee to hire Pat McCarthy, click the Check Schedule button above and complete the form on this page, or call our office at 1.800.698.2536 to speak directly with an experienced booking agent.

What topics does Pat McCarthy speak about?

Pat McCarthy is a keynote speaker and industry expert who speaks on a wide range of topics such as Peak Performance, Business Leadership, Customer Experience, Motivational and Leadership.

Where does Pat McCarthy travel from?

Pat McCarthy generally travels from Los Angeles, CA, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances.

Who is the agent for Pat McCarthy?

AAE Speakers Bureau has successfully secured keynote speakers like Pat McCarthy for clients worldwide since 2002. As a full-service speaker booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Please click the Check Schedule button above and complete the form on this page including the details of your event, or call our office at 1.800.698.2536, and one of our agents will assist you to book Pat McCarthy for your next private or corporate function.

What is a full-service speaker booking agency?

AAE Speakers Bureau is a full-service speaker booking agency, meaning we can completely manage the speaker’s or celebrity’s engagement with your organization from the time of booking your speaker through the event’s completion. We provide all of the services you need to host Pat McCarthy or any other speaker of your choice, including offer negotiation, contractual assistance, accounting and billing, and event speaker travel and logistics services. When you book a speaker with us, we manage the process of hosting a speaker for you as an extension of your team. Our goal is to give our clients peace of mind and a best-in-class service experience when booking a speaker with us.

Why is AAE Speakers Bureau different from other booking agencies?

If you’re looking for the best speaker recommendations, paired with a top-notch customer service experience, you’re in the right place. At AAE Speakers Bureau, we exclusively represent the interests of our clients - professional organizations, companies, universities, and associations. We intentionally do not represent the speakers we feature or book. That is so we can present our clients with the broadest and best performing set of speaker options in the market today, and we can make these recommendations without any obligation to promote a specific speaker over another. This is why when our agents suggest a speaker for your event, you can be assured that they are of the highest quality with a history of proven success with our other clients.

Pat McCarthy is a keynote speaker and industry expert who speaks on a wide range of topics including Peak Performance, Business Leadership and Customer Experience. The estimated speaking fee range to book Pat McCarthy for live events is $20,000 - $30,000. Please contact us for virtual event fees. Pat McCarthy generally travels from Los Angeles, CA, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Cathy Sexton, Richard Grehalva and Michael Cooley. Contact All American Speakers for ratings, reviews, videos and information on scheduling Pat McCarthy for an upcoming event.

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Speaker profile last updated by AAE Talent Team on 19/03/2025.

  • How do I book Pat McCarthy to speak at my event?

    Our experienced booking agents have successfully helped clients around the world secure speakers like Pat McCarthy for speaking engagements, personal appearances, product endorsements, or corporate entertainment since 2002. Click the Check Schedule button above and complete the form on this page to check availability for Pat McCarthy, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get speaking fee information and check availability for Pat McCarthy or any other speaker of your choice.

  • How much does it cost to book Pat McCarthy for a speaking engagement?

    Speaking fees for Pat McCarthy, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. The estimated fee for a live event is $20,000 - $30,000. For the most current speaking fee to hire Pat McCarthy, click the Check Schedule button above and complete the form on this page, or call our office at 1.800.698.2536 to speak directly with an experienced booking agent.

  • What topics does Pat McCarthy speak about?

    Pat McCarthy is a keynote speaker and industry expert who speaks on a wide range of topics such as Peak Performance, Business Leadership, Customer Experience, Motivational and Leadership.

  • Where does Pat McCarthy travel from?

    Pat McCarthy generally travels from Los Angeles, CA, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances.

  • Who is the agent for Pat McCarthy?

    AAE Speakers Bureau has successfully secured keynote speakers like Pat McCarthy for clients worldwide since 2002. As a full-service speaker booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Please click the Check Schedule button above and complete the form on this page including the details of your event, or call our office at 1.800.698.2536, and one of our agents will assist you to book Pat McCarthy for your next private or corporate function.

  • What is a full-service speaker booking agency?

    AAE Speakers Bureau is a full-service speaker booking agency, meaning we can completely manage the speaker’s or celebrity’s engagement with your organization from the time of booking your speaker through the event’s completion. We provide all of the services you need to host Pat McCarthy or any other speaker of your choice, including offer negotiation, contractual assistance, accounting and billing, and event speaker travel and logistics services. When you book a speaker with us, we manage the process of hosting a speaker for you as an extension of your team. Our goal is to give our clients peace of mind and a best-in-class service experience when booking a speaker with us.

  • Why is AAE Speakers Bureau different from other booking agencies?

    If you’re looking for the best speaker recommendations, paired with a top-notch customer service experience, you’re in the right place. At AAE Speakers Bureau, we exclusively represent the interests of our clients - professional organizations, companies, universities, and associations. We intentionally do not represent the speakers we feature or book. That is so we can present our clients with the broadest and best performing set of speaker options in the market today, and we can make these recommendations without any obligation to promote a specific speaker over another. This is why when our agents suggest a speaker for your event, you can be assured that they are of the highest quality with a history of proven success with our other clients.
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PAT MCCARTHY

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