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Jeff Havens

Jeff Havens

Keynote Speaker: Growth Expert & Author

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    Live Event Fee: $20,000 - $30,000
    Virtual Event Fee: $10,000 - $20,000
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Jeff Havens Biography

Jeff Havens is not your typical business growth expert. His uncanny ability to provide actionable answers to today’s business challenges in an undeniably entertaining and impactful way has put him in front of over 1,000 eager audiences across North America and Asia. Delivering well-researched and relevant business insight is something a lot of keynote speakers do but combining that with the entertainment value of a comedy show is not. Engaging, charismatic, and full of energy, Jeff Havens is the only business growth expert who provides serious solutions in a seriously funny way.

Over the past 15 years, Havens has applied his unparalleled approach to an increasingly wide range of the modern business world’s most pressing issues – and so The Jeff Havens Company was born, dedicated to the belief that nobody ever learns anything if they’re too bored to listen. We can provide you a keynote for your next conference, microlearning opportunities for your LMS, leadership training for your rising stars, strategies to improve your customer experience, and dozens of other plug-and-play or fully customized solutions.

Bottom line, if you want to improve your business, we can make sure you have fun doing it.

Contact a speaker booking agent to check availability on Jeff Havens and other top speakers and celebrities.

Jeff Havens Speaking Topics

Decoding Your Customers! Perfecting the Customer Experience In Four Simple Steps

Ah, the customer experience.

It used to be that you just had to provide customers with good service, right? But that somehow became synonymous with dealing with problems and putting out fires, and so now you have to provide your customers with an experience that is so positive, happy, seamless, and nauseatingly joyful that they will happily wait in lines for hours just for the privilege of giving you money. You’d be forgiven if creating a great customer experience sounds exhausting. If only there were a fun, funny, high-energy, deeply researched keynote to help you figure out how to make this process a little easier.

Well now there is. Decoding Your Customers: Perfecting the Customer Experience in Four Simple Steps will provide you with a comprehensive, straightforward, and entertaining explanation for how to win hearts and minds like never before.

Now there are plenty of other customer experience keynotes. But the overwhelming majority of them either tell you how important it is to make your customers feel special (which you already knew) or share stories of businesses who have loyal customers (which you’ve already heard). And if you want to hear what you’ve already heard before, then hire somebody else.

Decoding Your Customers takes a vastly different approach. As hilarious as it is informative, this keynote concentrates on the human behaviors that have brought the customer experience to where it is today, then synthesizes those behaviors into four simple realities that provide a clear vision for how to move forward. Decoding Your Customers will answer why customers behave the way they do and how you can meet their needs – not only today, but into the foreseeable future as well.

And last but certainly not least, this isn’t going to be a dry talk. You’ll walk away with a better understanding of customer psychology and how to adjust your business accordingly, but that doesn’t mean you can’t laugh as hard as you ever have at a corporate keynote. Because with Jeff Havens, you get serious solutions in a seriously funny way. It turns out that crafting a winning customer experience strategy isn’t as scary or unpredictable as others may have made it seem.

Partial List of Takeaways:

  • How the drive for convenience has changed in the past 30 years, and what that means for how you design and sell new products and services

  • The effect of constant connection on customer behavior, and how smart businesses have learned to think smaller in order to grow

  • How most businesses vastly underestimate the importance of marketing their products, services, and ideas, along with two essential types of marketing every business should engage in

  • How the universal desire for meaning can inform your interactions with customers and drive greater sales

  • Absolutely no buzzwords. That’s right, you will not hear ‘advocate,’ ‘tribe,’ ‘brand ambassador,’ or ‘rabid fan’ once in this keynote. How’s that for a refreshing change of pace?

Us Vs. Them! The Funniest, Most Informative Generational Keynote Ever!

If you’ve listened to any other discussion about generational issues at work, then you’ve undoubtedly been told there are four distinct generations operating side-by-side in today’s working world. You’ve then been told the differences between those four generations, and then you’ve been told (although probably not in these exact words) that you need to just deal with all these different people, because they’re not going away and they’re not going to change how they operate. If that advice suits you, fantastic.

However, if you’ve ever been frustrated by how impossible it seems to employ four different strategies to manage four distinct generations, and if you’ve ever felt like you’re the only one who’s being asked to make any changes, then Us Vs. Them is exactly what you need. Because it turns out that there really aren’t four generations. In this hysterical keynote, you’ll learn a simpler way of looking at your own generational picture, and you’ll also learn how to understand, recognize, and resolve every generational issue facing today’s workforce. That’s no exaggeration; by the end of Us Vs. Them, you and your colleagues will walk away with all of the knowledge you’ll need to address 100% of the generational issues you’ll face for the rest of your career. Other generational presentations focus on what people want, but Us Vs. Them will tell you why everyone wants the different things they do. It’s an important distinction, and it will make implementing new solutions easier than you ever thought possible.

So get ready to laugh more and learn more than you ever thought possible. Because improving your generational issues doesn’t have to be boring.

Partial List of Takeaways:

  • Learn to replace the complicated four-generation model with a workable dichotomy between older, more experienced workers and their younger, less-experienced counterparts

  • Understand the key cultural, technological, and social changes that have conspired to create a disconnect between team members from these two generations

  • Walk away with several immediately applicable strategies to address and eliminate problems caused by the disconnect mentioned above

  • Inspire a healthier, more robust work ethic in your younger employees (and your older ones, too)

  • Inspire a healthier, more robust attitude toward change in your older employees (and your younger ones, too)

Uncrapify Your Future! The Most Innovative Innovation Keynote In The History Of Ever

If you’ve listened to anyone talk about innovation recently, you’ve probably heard something along these lines: “The world is changing at a crazy fast rate. Everything you’re doing now is about to become obsolete. If you don’t come up with some amazing, industry-changing ideas in the next 18 seconds, your business is basically going to disappear. Have a nice day.” And if that’s the kind of doomsayer message that you and your friends love hearing, then you can stop reading now.

But if you’d like to present innovation as a simple process that literally everyone is capable of performing, then you might want to listen to Uncrapify Your Future! Filled with the trademark wit that has made Jeff Havens one of the most in-demand speakers in North America, Uncrapify Your Future! will make the process of coming up with new ideas easier and more rewarding than you ever thought possible. Because it turns out that every innovation in every industry – from automobiles to streaming music, coffee cup holders to wartime treaties – follows the same straightforward pattern.

Your business is always changing, and so you will always need people to anticipate and capitalize on those changes. If you want them to think that being innovative is a daunting task that only a few elites can handle, listen to someone else. But if you want your audience walking away realizing that they’re all capable of greatness, then Uncrapify Your Future! is for you.

Oh, and did we mention that it’s also hilarious? Well it is. And imagine that – a keynote that’s both educational and enjoyable. How innovative!

Partial List of Takeaways

  • The three-step process which every innovation throughout all human history has inevitably followed

  • The one and only barrier to innovative thought, and how to overcome it

  • Case studies of various innovative products and ideas – which any one of your audience members could conceivably have come up with on their own

  • Reframing the entire concept of innovation from “big ideas that change the world” to “small ideas that slowly become big ideas that eventually change the world”

Unleash Your Inner Tyrant! The Most Original Leadership Keynote You’ll Ever See! (management and leadership)

The first of its kind, Unleash Your Inner Tyrant! helps managers and executives become better leaders by showing them everything they should avoid – including how to create a culture of fear and mistrust, how to oppress and demoralize employees, and how to stand firm in the face of all change – before wrapping up with a serious conversation about the kind of leaders we should all strive to become.

Covering four main areas of leadership – creating a healthy corporate culture; management/employee relations; crisis management; and change management – Unleash Your Inner Tyrant! is every bit as content-rich and intensively researched as a more traditional leadership seminar but has the added benefit of an unparalleled delivery style that will have your audience laughing the entire time they’re learning how to become more effective leaders. Simply put, there is nothing else like this in the business world, and no better way to energize your management team while providing them with invaluable training they will remember for months and years to come.

Partial List of Takeaways:

  • How to create a healthy, vibrant corporate culture through open communication and active accessibility

  • How to inspire trust and loyalty in your employees by setting reasonable expectations and delivering truly constructive criticism when necessary

  • How to approach change to achieve seamless integration of new product lines, marketing strategies, department mergers, and other new initiatives

  • How to employ one simple technique to move employee from satisfaction to engagement

  • How to become the kind of leader others are excited to follow

Conquering Tomorrow: Change Management for People Who Occasionally think Changes Are Dumb

If there’s one thing that’s true for everybody, it’s that things are constantly changing. And sometimes that’s great, like when we win the lottery or land an important account. These are the easy changes to deal with, and nobody really needs help figuring out what to do about them.

But sometimes change is not so great, like when we get divorced or our company goes through a restructuring or there’s a worldwide pandemic that comes out of nowhere and shuts the entire planet down – that happened once, remember? And when these changes hit us, we have a tendency to run and hide and kick and scream and basically deal very poorly with them. Unfortunately, deciding that we don’t like a particular change won’t make it go away. If only there were a way to see “negative” changes in a more positive light…

And that’s where Conquering Tomorrow comes in. Designed for anyone who has ever approached an upcoming change with hesitation or dread (which is everyone, by the way), Conquering Tomorrow takes audiences on a journey through some of life’s most common “bad” changes – some personal, some professional – to reveal a profound and important truth: that while the process of going through difficult changes may not always be fun, the end result of those changes is usually far better than we’re afraid it will be.

Oh, and did I mention that the whole thing is funny? Delivered with Jeff’s trademark wit and infectious enthusiasm, Conquering Tomorrow is a highly personalized approach to the one of the thorniest challenges facing modern businesses – getting employees to buy into the changes that will inevitably come. Part motivational speech, part change management seminar, and all hilarious, Conquering Tomorrow will leave your people feeling like they can handle anything the world throws at them – even if they weren’t looking for it.

Partial List of Takeaways:

  • Recognizing the four main reasons we most commonly fear or resist unplanned, unexpected, or unasked-for changes

  • Learning to distinguish between the process of change (which is sometimes frustrating) to the result of change (which is usually positive)

  • Developing a long-term attitude toward change management to help reduce short-term frustrations and put temporary setbacks into proper context

  • How to use current successes as a guide for how future changes are likely to resolve themselves

Jeff Havens Videos

Jeff Havens Keynote Speaker Demo 2019
Decoding Your Customers - Customer Experience Keynote Demo
Why aren't more of us engaged at work? | Jeff Havens | TEDxNormal

How do I book Jeff Havens to speak at my event?

Our experienced booking agents have successfully helped clients around the world secure speakers like Jeff Havens for speaking engagements, personal appearances, product endorsements, or corporate entertainment since 2002. Click the Check Schedule button above and complete the form on this page to check availability for Jeff Havens, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get speaking fee information and check availability for Jeff Havens or any other speaker of your choice.

How much does it cost to book Jeff Havens for a speaking engagement?

Speaking fees for Jeff Havens, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. The estimated fees to book Jeff Havens are $20,000 - $30,000 for live events and $10,000 - $20,000 for virtual events. For the most current speaking fee to hire Jeff Havens, click the Check Schedule button above and complete the form on this page, or call our office at 1.800.698.2536 to speak directly with an experienced booking agent.

What topics does Jeff Havens speak about?

Jeff Havens is a keynote speaker and industry expert who speaks on a wide range of topics such as Business Leadership, Business, Inspirational, TED, Motivational, Leadership and Business Growth.

Where does Jeff Havens travel from?

Jeff Havens generally travels from Midland, MI, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances.

Who is the agent for Jeff Havens?

AAE Speakers Bureau has successfully secured keynote speakers like Jeff Havens for clients worldwide since 2002. As a full-service speaker booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Please click the Check Schedule button above and complete the form on this page including the details of your event, or call our office at 1.800.698.2536, and one of our agents will assist you to book Jeff Havens for your next private or corporate function.

What is a full-service speaker booking agency?

AAE Speakers Bureau is a full-service speaker booking agency, meaning we can completely manage the speaker’s or celebrity’s engagement with your organization from the time of booking your speaker through the event’s completion. We provide all of the services you need to host Jeff Havens or any other speaker of your choice, including offer negotiation, contractual assistance, accounting and billing, and event speaker travel and logistics services. When you book a speaker with us, we manage the process of hosting a speaker for you as an extension of your team. Our goal is to give our clients peace of mind and a best-in-class service experience when booking a speaker with us.

Why is AAE Speakers Bureau different from other booking agencies?

If you’re looking for the best speaker recommendations, paired with a top-notch customer service experience, you’re in the right place. At AAE Speakers Bureau, we exclusively represent the interests of our clients - professional organizations, companies, universities, and associations. We intentionally do not represent the speakers we feature or book. That is so we can present our clients with the broadest and best performing set of speaker options in the market today, and we can make these recommendations without any obligation to promote a specific speaker over another. This is why when our agents suggest a speaker for your event, you can be assured that they are of the highest quality with a history of proven success with our other clients.


Jeff Havens is a keynote speaker and industry expert who speaks on a wide range of topics including Business Leadership, Business and Inspirational. The estimated speaking fee range to book Jeff Havens for live events is $20,000 - $30,000, and for virtual events $10,000 - $20,000. Jeff Havens generally travels from Midland, MI, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Mike Abrashoff, Shawn Achor and Afdhel Aziz. Contact All American Speakers for ratings, reviews, videos and information on scheduling Jeff Havens for an upcoming event.

Jeff Havens Speaking Topics

  • Decoding Your Customers! Perfecting the Customer Experience In Four Simple Steps

    Ah, the customer experience.

    It used to be that you just had to provide customers with good service, right? But that somehow became synonymous with dealing with problems and putting out fires, and so now you have to provide your customers with an experience that is so positive, happy, seamless, and nauseatingly joyful that they will happily wait in lines for hours just for the privilege of giving you money. You’d be forgiven if creating a great customer experience sounds exhausting. If only there were a fun, funny, high-energy, deeply researched keynote to help you figure out how to make this process a little easier.

    Well now there is. Decoding Your Customers: Perfecting the Customer Experience in Four Simple Steps will provide you with a comprehensive, straightforward, and entertaining explanation for how to win hearts and minds like never before.

    Now there are plenty of other customer experience keynotes. But the overwhelming majority of them either tell you how important it is to make your customers feel special (which you already knew) or share stories of businesses who have loyal customers (which you’ve already heard). And if you want to hear what you’ve already heard before, then hire somebody else.

    Decoding Your Customers takes a vastly different approach. As hilarious as it is informative, this keynote concentrates on the human behaviors that have brought the customer experience to where it is today, then synthesizes those behaviors into four simple realities that provide a clear vision for how to move forward. Decoding Your Customers will answer why customers behave the way they do and how you can meet their needs – not only today, but into the foreseeable future as well.

    And last but certainly not least, this isn’t going to be a dry talk. You’ll walk away with a better understanding of customer psychology and how to adjust your business accordingly, but that doesn’t mean you can’t laugh as hard as you ever have at a corporate keynote. Because with Jeff Havens, you get serious solutions in a seriously funny way. It turns out that crafting a winning customer experience strategy isn’t as scary or unpredictable as others may have made it seem.

    Partial List of Takeaways:

    • How the drive for convenience has changed in the past 30 years, and what that means for how you design and sell new products and services

    • The effect of constant connection on customer behavior, and how smart businesses have learned to think smaller in order to grow

    • How most businesses vastly underestimate the importance of marketing their products, services, and ideas, along with two essential types of marketing every business should engage in

    • How the universal desire for meaning can inform your interactions with customers and drive greater sales

    • Absolutely no buzzwords. That’s right, you will not hear ‘advocate,’ ‘tribe,’ ‘brand ambassador,’ or ‘rabid fan’ once in this keynote. How’s that for a refreshing change of pace?

  • Us Vs. Them! The Funniest, Most Informative Generational Keynote Ever!

    If you’ve listened to any other discussion about generational issues at work, then you’ve undoubtedly been told there are four distinct generations operating side-by-side in today’s working world. You’ve then been told the differences between those four generations, and then you’ve been told (although probably not in these exact words) that you need to just deal with all these different people, because they’re not going away and they’re not going to change how they operate. If that advice suits you, fantastic.

    However, if you’ve ever been frustrated by how impossible it seems to employ four different strategies to manage four distinct generations, and if you’ve ever felt like you’re the only one who’s being asked to make any changes, then Us Vs. Them is exactly what you need. Because it turns out that there really aren’t four generations. In this hysterical keynote, you’ll learn a simpler way of looking at your own generational picture, and you’ll also learn how to understand, recognize, and resolve every generational issue facing today’s workforce. That’s no exaggeration; by the end of Us Vs. Them, you and your colleagues will walk away with all of the knowledge you’ll need to address 100% of the generational issues you’ll face for the rest of your career. Other generational presentations focus on what people want, but Us Vs. Them will tell you why everyone wants the different things they do. It’s an important distinction, and it will make implementing new solutions easier than you ever thought possible.

    So get ready to laugh more and learn more than you ever thought possible. Because improving your generational issues doesn’t have to be boring.

    Partial List of Takeaways:

    • Learn to replace the complicated four-generation model with a workable dichotomy between older, more experienced workers and their younger, less-experienced counterparts

    • Understand the key cultural, technological, and social changes that have conspired to create a disconnect between team members from these two generations

    • Walk away with several immediately applicable strategies to address and eliminate problems caused by the disconnect mentioned above

    • Inspire a healthier, more robust work ethic in your younger employees (and your older ones, too)

    • Inspire a healthier, more robust attitude toward change in your older employees (and your younger ones, too)

  • Uncrapify Your Future! The Most Innovative Innovation Keynote In The History Of Ever

    If you’ve listened to anyone talk about innovation recently, you’ve probably heard something along these lines: “The world is changing at a crazy fast rate. Everything you’re doing now is about to become obsolete. If you don’t come up with some amazing, industry-changing ideas in the next 18 seconds, your business is basically going to disappear. Have a nice day.” And if that’s the kind of doomsayer message that you and your friends love hearing, then you can stop reading now.

    But if you’d like to present innovation as a simple process that literally everyone is capable of performing, then you might want to listen to Uncrapify Your Future! Filled with the trademark wit that has made Jeff Havens one of the most in-demand speakers in North America, Uncrapify Your Future! will make the process of coming up with new ideas easier and more rewarding than you ever thought possible. Because it turns out that every innovation in every industry – from automobiles to streaming music, coffee cup holders to wartime treaties – follows the same straightforward pattern.

    Your business is always changing, and so you will always need people to anticipate and capitalize on those changes. If you want them to think that being innovative is a daunting task that only a few elites can handle, listen to someone else. But if you want your audience walking away realizing that they’re all capable of greatness, then Uncrapify Your Future! is for you.

    Oh, and did we mention that it’s also hilarious? Well it is. And imagine that – a keynote that’s both educational and enjoyable. How innovative!

    Partial List of Takeaways

    • The three-step process which every innovation throughout all human history has inevitably followed

    • The one and only barrier to innovative thought, and how to overcome it

    • Case studies of various innovative products and ideas – which any one of your audience members could conceivably have come up with on their own

    • Reframing the entire concept of innovation from “big ideas that change the world” to “small ideas that slowly become big ideas that eventually change the world”

  • Unleash Your Inner Tyrant! The Most Original Leadership Keynote You’ll Ever See! (management and leadership)

    The first of its kind, Unleash Your Inner Tyrant! helps managers and executives become better leaders by showing them everything they should avoid – including how to create a culture of fear and mistrust, how to oppress and demoralize employees, and how to stand firm in the face of all change – before wrapping up with a serious conversation about the kind of leaders we should all strive to become.

    Covering four main areas of leadership – creating a healthy corporate culture; management/employee relations; crisis management; and change management – Unleash Your Inner Tyrant! is every bit as content-rich and intensively researched as a more traditional leadership seminar but has the added benefit of an unparalleled delivery style that will have your audience laughing the entire time they’re learning how to become more effective leaders. Simply put, there is nothing else like this in the business world, and no better way to energize your management team while providing them with invaluable training they will remember for months and years to come.

    Partial List of Takeaways:

    • How to create a healthy, vibrant corporate culture through open communication and active accessibility

    • How to inspire trust and loyalty in your employees by setting reasonable expectations and delivering truly constructive criticism when necessary

    • How to approach change to achieve seamless integration of new product lines, marketing strategies, department mergers, and other new initiatives

    • How to employ one simple technique to move employee from satisfaction to engagement

    • How to become the kind of leader others are excited to follow

  • Conquering Tomorrow: Change Management for People Who Occasionally think Changes Are Dumb

    If there’s one thing that’s true for everybody, it’s that things are constantly changing. And sometimes that’s great, like when we win the lottery or land an important account. These are the easy changes to deal with, and nobody really needs help figuring out what to do about them.

    But sometimes change is not so great, like when we get divorced or our company goes through a restructuring or there’s a worldwide pandemic that comes out of nowhere and shuts the entire planet down – that happened once, remember? And when these changes hit us, we have a tendency to run and hide and kick and scream and basically deal very poorly with them. Unfortunately, deciding that we don’t like a particular change won’t make it go away. If only there were a way to see “negative” changes in a more positive light…

    And that’s where Conquering Tomorrow comes in. Designed for anyone who has ever approached an upcoming change with hesitation or dread (which is everyone, by the way), Conquering Tomorrow takes audiences on a journey through some of life’s most common “bad” changes – some personal, some professional – to reveal a profound and important truth: that while the process of going through difficult changes may not always be fun, the end result of those changes is usually far better than we’re afraid it will be.

    Oh, and did I mention that the whole thing is funny? Delivered with Jeff’s trademark wit and infectious enthusiasm, Conquering Tomorrow is a highly personalized approach to the one of the thorniest challenges facing modern businesses – getting employees to buy into the changes that will inevitably come. Part motivational speech, part change management seminar, and all hilarious, Conquering Tomorrow will leave your people feeling like they can handle anything the world throws at them – even if they weren’t looking for it.

    Partial List of Takeaways:

    • Recognizing the four main reasons we most commonly fear or resist unplanned, unexpected, or unasked-for changes

    • Learning to distinguish between the process of change (which is sometimes frustrating) to the result of change (which is usually positive)

    • Developing a long-term attitude toward change management to help reduce short-term frustrations and put temporary setbacks into proper context

    • How to use current successes as a guide for how future changes are likely to resolve themselves

Jeff Havens Videos

Jeff Havens Keynote Speaker Demo 2019
Decoding Your Customers - Customer Experience Keynote Demo
Why aren't more of us engaged at work? | Jeff Havens | TEDxNormal
Jeff Havens: Unleash Your Inner Tyrant

Jeff Havens Reviews

  • The entire team here at Allstate is overwhelmed with how successful the closing session was. It was hysterical, thought provoking, honest, and engaging. We thought it was a perfect ending to the month, and so did the employees in the chat! Thank you AAE for making this possible, and thank you, Jeff, for such an extraordinary session!
    Allstate Insurance - Oct 05 2021

Jeff Havens News

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